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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yahoo! has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Yahoo!

      701 First Ave Sunnyvale, CA 94089-1019

    • Rivals.com

      2950 N Genoa Clay Center Rd Genoa, OH 43430-9733

    • Yahoo!

      PO Box 1604 Brentwood, TN 37024-1604

    • Yahoo!

      380 Goodlette RD N Naples, FL 34102

    • AOL Canada

      55 Clair St W., 7th Floor Toronto, ON M4V 2Y7

    Customer Review Ratings

    1.04

    Average of 311 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Cassidhe L

      Date: 10/02/2024

      If I could leave less than 1 star I would. Yahoo deactivated my *********** lost access to all other platforms associated with it. Tried to file complaint w/ ***************************** wouldn't let me. Tried to recover the email, they said there was nothing they could do. They are the WORST!

    • Patricia M

      Date: 09/30/2024

      Patricia M

      Date: 09/30/2024

      Do not let you cancel subscriptions. Even when you completely delete all your information with you they continue to charge you for a subscription they promised you can cancel anytime. THEY WILL NEVER LET YOU CANCEL IT! Even after you delete your account!

      Yahoo!

      Date: 11/01/2024

      The Yahoo Team has received the details of this complaint and will reach out to the user to investigate and assist further.

    • Sandra W

      Date: 09/30/2024

      Sandra W

      Date: 09/30/2024

      Yahoo is forcing customers that don't pay for mail to watch their political ads asking for money and I am not allowed to change the ad like I can with the ads that are not asking political donations. They're forcing their values on us. I requested it gone and said couldn't help.

      Yahoo!

      Date: 10/02/2024

      The Yahoo team reached out to ****** ******* and thanked them for their feedback and educated on how to report an ad.

    • Felix S

      Date: 09/29/2024

      Felix S

      Date: 09/29/2024

      They locked me out with no way to regain access except to pay for the monthly subscription. This is very scam like so of course I refuse, but this means I loose many yeas of memories for I have had them as my email provider for over 10 years , contact with my children, photos, work contacts, friends, you name it. The following is what occurs you receive a message stating that you are going to be sent a code to verify its you to the secondary email you supply to them in case you forget your password or have issues signing in.However, when you go to the secondary email to retrieve the code they have sent you. You get a message at that secondary email that says the same thing there that the primary account said. That they are sending a code to the primary email which is the one that you are trying to gain access too. Is like a **** ping pong game.Thanks yahoo, guess you have gone fully unethical and misrepresenting your ***********:Still have to select even a star even if, you don't want to.

      Yahoo!

      Date: 10/01/2024

      The Yahoo team will reach out to the member regarding their Yahoo account.

    • Carlos O

      Date: 09/25/2024

      Carlos O

      Date: 09/25/2024

      Yahoo is a scam. My credit card is being charged monthly for an email service that I don't even have. I've tried every possible way to speak to someone about this issue, but it's impossible because I don't have an account with them. They require you to add the account in order to talk to a representative. Since I don't have an account, I cannot talk to a representative, yet they continue to charge me $5 every month.I want to rate them 0 stars.

      Yahoo!

      Date: 09/27/2024

      The Yahoo Team has received the details of this complaint and will reach out to the user to investigate and assist further.

    • Dimitar

      Date: 09/24/2024

      Dimitar

      Date: 09/24/2024

      I have problems logging in to my Yahoo Email (qqqdimitrov67) for one week. I call customer service and send them pictures of my NYC Enhanced CDL.They did not accept and say that they cannot verify my account.When I called them the next day they told me to use another phone because the current one was rejected from the system .On 09/24/24, I bought a Yahoo Premium Support Subscription for $12.99 and I got the right way to access to my Email Account , unfortunately just for 30 min , and the account was locked again. I chatted with Yahoo support and he said that cannot help me with that issue.

      Yahoo!

      Date: 09/25/2024

      Yahoo has reached out to the user directly to address the user's concerns.

    • sabrina w

      Date: 09/22/2024

      sabrina w

      Date: 09/22/2024

      I have try and tryed to contact Yahoo because I forgot my password and offered to buy their premuim product but Yahoo said that they can't verify my account but this is their product I would like to know what is happening with the information that is in my email also I would like to know if someone from Yahoo Headquarters can contact me ******* *****

      Yahoo!

      Date: 09/24/2024

      The Yahoo team will reach out to the member regarding their account.

    • Cerenity A

      Date: 09/22/2024

      **************************** Im trying to find someone who reached out to me with a weird email on yahoo and they wont give me ANY contact info to reach out to the person even though theyre sending me concerning and questionable emails. They said theres nothing they could do to help me.

    • greg w

      Date: 09/21/2024

      greg w

      Date: 09/21/2024

      After years of having the same email they lock me out for no reason. They want to send a code to another email address that I have also had for years, and I'm locked out of that one too. There isn't any support or way to get an answer so I'm done with them.

      Yahoo!

      Date: 09/23/2024

      The member's issue can be resolved by contacting our agents at *******************************.

    • William M

      Date: 09/17/2024

      William M

      Date: 09/17/2024

      Need to recover my account after not using it for 13 months and my old phone was disconnected. Now this billion dollar company of scamming crooks wants to charge me $13.00 to recover my account and ask for all kinds of extensive personal info?! Yea right!

      Yahoo!

      Date: 09/18/2024

      For account related issues you can visit our support website **************************************** for assistance.

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