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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Yahoo! has 27 locations, listed below.

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    Customer Review Ratings

    1.04

    Average of 311 Customer Reviews

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    Review Details

    • renee B

      Date: 10/29/2024

      i started calling *** since September 21st regarding lack of receiving my emails. Have had them for at least 10 years free as they offer. I have placed 7 calls, right up to corporate, spoken with a bunch of technicians, advised to start paying the amount of $16.35 and it would resolve my problem. So I did - Their final resolution would be to contact my contacts and ask them to reregister. Still did not receive my Email. So I requested cancellation of service from them on September 26th, and to stop taking the $16.35 from my account. However, on October 25 they have taken another $16.35 from my account. They had given me a confirmation number of ****** on October 3rd, which meant they would stop taking money, however they are still deducting $16.35 from my bank. I want their services cancelled as requested on numerous times. I am with Yahoo. as explained to them, to no avail. Thank you

    • Cecilia W

      Date: 10/27/2024

      Cecilia W

      Date: 10/27/2024

      I didnt get to file my complaint against Yahoo and get my email back Ive had for over fifty years! I need help to do this! Ive called three times and every time I get a different person and different excuse! It is my email not theirs!

      Yahoo!

      Date: 10/31/2024

      The Yahoo team has attempted to contact ******* ******* but has received no repsonse.

    • Ralph H

      Date: 10/26/2024

      I've had my Yahoo email account for decades I recently had to get a new phone so they blocked my login only way to recover is a phone number that I no longer have with no options but the number. I can't even use recovering email account just the old number! When I finally got other option it was too call and get a premium account with a monthly charge. Seems like ******* wants Yahoo to make money by blocking accounts from logging in and force people to purchase a premium fee.

    • Mariah G

      Date: 10/24/2024

      Mariah G

      Date: 10/24/2024

      Locked out of my email account that I have had for over 15 years now. Even with 2-Factor Verification, I still cannot get the code sent to my other email address so I can get into the Yahoo account that I am currently locked out of. The code never sends no matter how many times I try to send it so I can get into my locked account. I don't think a business should ever charge their customers to access/recover their account! Very disappointed as this email had many important documents that I need.

      Yahoo!

      Date: 10/28/2024

      Support for this users issue is available through our main phone support and it requires a paid subscription. Non-paid support is handled through our online help pages.

    • A. B.

      Date: 10/23/2024

      A. B.

      Date: 10/23/2024

      I find Yahoo's left leaning bias offensive. You cherry pick you new stories to reflect your liberal views.

      Yahoo!

      Date: 10/24/2024

      The Yahoo team appreciates the member's feedback.

      A. B.

      Date: 10/29/2024

      I do not appreciate all the negative articles that have been posted about ****** ***** on your Yahoo News website throughout this election campaign. It seems that Yahoo goes out of its way to gather the most negative articles from Vanity Fair, Salon, Politico, ****************, Benzinga, **** Post, etc..., and any obscure websites that are looking to make a name for themselves by denigrating ****** *****. If ****** ***** wins, and I hope that he does. these same websites will continue to denigrate ****** ***** on your Yahoo News website because there is no other way they can draw attention to themselves.

    • Donnell W

      Date: 10/21/2024

      On October ******* family member racially insulted yahoo agent via phone call conversation.

    • Andrew L

      Date: 10/19/2024

      If you update the app you will be logged out of your accounts and can't get back in with 2 step verification on.

    • Ciera D

      Date: 10/15/2024

      The new password recovery is a scam $12/mo. I am locked out of my yahoo mail account even though I received a code on my mobile phone it should allow me to reset my password but they also want to send a code to an old email I do not have access to. I called the premium service thinking it would be a one time fee and they want $12/mo its an absolute scam that they changed the password recovery system. Never in my life have I had to pay to reset a password, corporate greed at its finest.

    • Mike J

      Date: 10/06/2024

      Mike J

      Date: 10/06/2024

      I am appalled by the ****** ads on the yahoo login pages. Yahoo should be completely non biased. I have been a member for 30 years and this is revolting that you would do this

      Yahoo!

      Date: 10/08/2024

      Thank you for the feedback. We will pass it to the appropriate team.

    • JOHN M

      Date: 10/02/2024

      JOHN M

      Date: 10/02/2024

      I was forced by *** to access my e-mail thru YAHOO. I find your extreme liberal/socialist news reports both ignorant and very offensive. Please STOP

      Yahoo!

      Date: 10/03/2024

      Thank you for providing your feedback. We will be submitting your feedback to the appropriate team for review.

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