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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yahoo! has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Yahoo!

      701 First Ave Sunnyvale, CA 94089-1019

    • Rivals.com

      2950 N Genoa Clay Center Rd Genoa, OH 43430-9733

    • Yahoo!

      PO Box 1604 Brentwood, TN 37024-1604

    • Yahoo!

      380 Goodlette RD N Naples, FL 34102

    • AOL Canada

      55 Clair St W., 7th Floor Toronto, ON M4V 2Y7

    Customer Review Ratings

    1.04/5 stars

    Average of 311 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromJohn L

      Date: 06/11/2024

      1 star

      John L

      Date: 06/11/2024

      It has become quite obvious that yahoo is controlled by left wing activists. I have many screenshots of comments I have made that we're rejected. Most comments did NOT go against any yahoo rules but were in response to being provoked. Left wing contributors are allowed to express hateful and insulting comments without being censored. When we respond, we get rejected. Using words that are in the headlines can get your comments rejected. Never have I seen such a blatant form of conservative censorship. Unfortunately there are no laws that will allow you to challenge their biased and unfair treatment of conservative opinions. Now they reject your comments without letting you see which ones were rejected. Yahoo shall be complicit in the downfall of America and I truly hope to see the downfall of Yahoo.

      Yahoo!

      Date: 06/12/2024

      Thank you for your feedback.
    • Review fromSummer H

      Date: 06/06/2024

      1 star

      Summer H

      Date: 06/06/2024

      I lost my Email account from 2009 when Frontier got switched to Yahoo and was hacked who then switched the recovery email to the persons who hacked it and they want money to help you try to fix it. I called a number and they asked the weirdest questions like where I've traveled or how old i was. very creepy and don't even know if it was the correct yahoo number. im VERY dissatisfied and I WANT MY EMAIL RECOVERED!!!! I have Important things on that email that I need back!! im not about to pay for something they can not even fix.

      Yahoo!

      Date: 06/10/2024

      The Yahoo team contacted ********************* but was unable to successfully verify ownership of the account.
    • Review fromJennifer Y

      Date: 06/05/2024

      1 star

      Jennifer Y

      Date: 06/05/2024

      Ive been a customer of ********************** for ** years and Im locked out of my account and I cant get back to my in to my account I also believed I was hacked I cant get any to help me also think its ridiculous to be charged to get your account unlocked

      Yahoo!

      Date: 06/12/2024

      The concierge Team worked with this user to help resolve their issue.
    • Review fromFrancisco G

      Date: 06/05/2024

      1 star
      Have had an email with them since I was really young. Have all my games and such tied to said email and now I have no way of switching to PC thanks to not having access to my yahoo email to confirm it is me trying to access said accounts.. I dont see why we have to pay for help customer support wise. It just isnt right. Makes no sense at all. I just want to access all my things but its impossible without having access to my main accounts..
    • Review fromKyle A

      Date: 06/04/2024

      1 star

      Kyle A

      Date: 06/04/2024

      I used Yahoo for my Xbox gamertag. Nothing else. Called, they wanted $12.99. I asked for a one time payment. They said no worries and hung up on me. I called back and a gentleman said he would help and then hung up on me. They are only helping those who sign up for a membership. No other options to get into email. Complete scam.

      Yahoo!

      Date: 06/05/2024

      Support for this users issue is available through our main phone support and it requires a paid subscription. Non-paid support is handled through our online help pages.
    • Review fromBruce S

      Date: 06/01/2024

      1 star

      Bruce S

      Date: 06/01/2024

      They charging to recover your email account. They want u to subscribe $12.99 a month to try to recover your account.I had this email long time and has my personal stuff on there along with my family pictures.

      Yahoo!

      Date: 06/03/2024

      The Yahoo team will reach out to the member to assist with their account.

      Yahoo!

      Date: 06/03/2024

      The Yahoo team will reach out to the member to assist with their account.
    • Review fromAngela K

      Date: 05/20/2024

      1 star
      IT'S RETALIATION WHEN THEY HAVE TO SEND THE APPREHENSION TEAM AND SECRET SHOPPERS TO FOLLOW YOU AROUND TO SEE WHERE YOU'RE GOING TO CHECK YOUR LOCKER FROM THE STORE ACTUALLY IT'S HARASSMENT IT'S A VIOLATION OF MY FOURTH AMENDMENT RIGHT IT'S A VIOLATION OF TITLE 18 SECTION 242... K3 *****************************
    • Review fromAllen M

      Date: 05/20/2024

      1 star

      Allen M

      Date: 05/20/2024

      Yahoo ************** Standards and their moderation bias....So, Moderators... tell me why this comment goes with community standards and isn't rejected Snark Tooth 57 minutes ago How about that ***************** who was convicted of running a animal torture for sexual gratification ring? nice people, those maga cultists."...But my response is rejected:Some One in the World.3 minutes ago Wait... what are you even talking about. Not to mention, you're linking that to *****... the same guy who signed into law making animal cruelty and torture... a federal crime....Also, they will redirect you to news reports that doesn't have a comment section when you hit the reply link in an email notice....Also, they stopped telling me what comments violated community standards because I would copy and paste it with a message that it doesn't violate community standards.

      Yahoo!

      Date: 05/21/2024

      Moderation for Yahoo News is handled by Open Web.
    • Review fromReid K

      Date: 05/16/2024

      1 star

      Reid K

      Date: 05/16/2024

      I have had a frontier.com email address for nearly 20 years. Somewhat recently, Yahoo acquired the frontier.com domain and, as of recently, all access to email via the frontier server has been shut off. Yesterday the yahoo iphone app, my outlook smtp fetch, and mail.yahoo.com simultaneously logged out and will not allow me to log into my email address of two decades. The only recourse provided is to call them where I have been told that they cannot currently use verification procedures to ascertain my ownership of the account. I have done this three times with their advice being, "try calling back later". Yahoo chose to acquire my email address and have locked me out of almost 20 years of my data. I will continue to call back but my hope is fading that I will regain access to my personal information.

      Yahoo!

      Date: 05/17/2024

      The Yahoo team contacted ********************* and assisted with regaining access to their account.
    • Review fromKayla R

      Date: 05/13/2024

      1 star

      Kayla R

      Date: 05/13/2024

      Locked out of my yahoo account that I've had for over 15 years because I got a new phone and don't have access to my old device. The only way to get it back into it is to call a paid support line and sign up for a subscription. This is insane and sounds like is should be illegal.

      Yahoo!

      Date: 05/14/2024

      The Yahoo Team has received the details of this complaint. If we are provided a contact for this member we will reach out. Support for this users issue is available through our main phone support and it requires a paid subscription. Non-paid support is handled through our online help pages.

      Yahoo!

      Date: 05/14/2024

      The Yahoo Team has received the details of this complaint. If we are provided a contact for this member we will reach out. Support for this users issue is available through our main phone support and it requires a paid subscription. Non-paid support is handled through our online help pages.

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