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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yahoo! has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Yahoo!

      701 First Ave Sunnyvale, CA 94089-1019

    • Rivals.com

      2950 N Genoa Clay Center Rd Genoa, OH 43430-9733

    • Yahoo!

      PO Box 1604 Brentwood, TN 37024-1604

    • Yahoo!

      380 Goodlette RD N Naples, FL 34102

    • AOL Canada

      55 Clair St W., 7th Floor Toronto, ON M4V 2Y7

    Customer Review Ratings

    1.04

    Average of 311 Customer Reviews

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    Leave a Review

    Review Details

    • Maz M

      Date: 11/02/2023

      Maz M

      Date: 11/02/2023

      I don't have access to the recovery cellphone number I used for my email but I know the password and email address. Still I cannot log into my account as it asks me for verification. I cannot contact Yahoo support either because that's not an option in ******! If you don't want to support your customers, please do a descent job with online recovery tools and provide more options. This is my last hope to recover my email.

      Yahoo!

      Date: 11/03/2023

      The Yahoo Team has received the details of this complaint and has reached out to Maz Mar to investigate and assist further.

    • Scott C

      Date: 10/31/2023

      Scott C

      Date: 10/31/2023

      Horrible service i have had my aol email account since 1995. Now all of a sudden they need to verify via a photo id that i never set up with them to unlock my email. That they locked for no reason i use same home computer same password to login each time now all of a sudden it needs to be verified? With an id i never set up because the technology didnt exhist when i made the account. I called 4x to resolve this and each time was gjven the same bs steps that always end in well try back in a week.

      Yahoo!

      Date: 11/01/2023

      The AOL team will reach out to Mr. C****** and assist with his AOL account.

    • Shari N

      Date: 10/26/2023

      Refuses to close one of my email accounts, it is well past their 90 days, not that anyone should have to wait 90 days.
      Talked on the phone with them and get excuse after excuse.
      The email address in question, has been sold on the dark web, is a safety concern and want it removed it but AOL refuses.

    • Kanieya H

      Date: 10/26/2023

      Kanieya H

      Date: 10/26/2023

      Yahoo by far is the worst company to ever use as an personal email domain. Ive been locked out my account for the past 2 months! Every-time that I call the (paid premium service ) not only am I transferred to people who I can barley understand , I answer all these identity questions submit my actual id for them to keep telling that Im not me . (Which makes no logical sense !!) I really wish I would of never created an yahoo account.

      Yahoo!

      Date: 10/30/2023

      The Yahoo team will reach out and assist *******.

    • Joshua L

      Date: 10/25/2023

      Joshua L

      Date: 10/25/2023

      I tried to log into my emails on a new device. I called customer service and was given the run around. My passwords are not wrong at all either. After I requested to speak to a manager or a supervisor I was hung up on. Not only did this happen today 10/25/2023 twice at 2pm and 2:23 pm the first by **** and the second rep being *****. Both refused to get a supervisor for me and both. On there other occasion dated 10/12/2023. I spoke with two reps as well named **** and **** 1 at 6:53pm and 7:14pm. Both had me scan my state ID card and both denied me my email and to speak with a supervisor. After getting my ID scanned and being refused I feel like I was scammed into giving my Identity by scammers. Especially after being refused a supervisor.

      Yahoo!

      Date: 10/30/2023

      The Yahoo Team has received the details of this complaint and has reached out to Mr. **** to investigate and assist further.

    • BJ B

      Date: 10/17/2023

      BJ B

      Date: 10/17/2023

      Yahoo Finance is Aiding and Abetting in mrket manipulation and securities fraud.The Yahoo Finance chat boards are overrun with paid distortion groups who work in shifts 24/7 posting toxic vitriol and lies. Apollo Global owns Yahoo finance and heavily focuses distortion on companies they want bankrupt, such as *** who they hold bonds against. *** has nearly a million paid distortion comments. The SEC and *** need to crack down on Apollo Global using Yahoo Finance as a short and distort platform.

      Yahoo!

      Date: 10/17/2023

      Yahoo has a Terms of Service and abides by all legal restrictions. If a comment does not meet our guidelines or is in violation of our Terms of Service, we will remove the comments but we are humans and can not monitor each comment. We ask that if users see a comment that is against our rules and regulations, the comment is reported so that we can take action.

    • Jim H

      Date: 10/07/2023

      Bait and switched me into depositing $25 in a best ball league. I was supposed to receive $10 credit which never happened. I'm pretty sure I'll never see any of the winnings from my $25 also.

    • Richard C

      Date: 10/05/2023

      Richard C

      Date: 10/05/2023

      Purchased an annual Rivals subscription recently, and it's like making a deal with the devil. I was offered a discount for the original purchase but am highly unsatisfied with the product...I am on a fixed income and wish to cancel the annual renewal, but Yahoo makes it impossible to contact them to do so.

      Yahoo!

      Date: 10/06/2023

      The Yahoo team apologizes for the poor experience ************** has had with Rivals. The subscription has been successfully canceled and will not be renewed.

    • gerald m

      Date: 09/30/2023

      gerald m

      Date: 09/30/2023

      yahoo news disproportionately post criminal news stories about black people and these news stories generally contain *****************. I just finished scrolling the new stories on 9/30/23 and I counted 10 criminal cases about black people that contained ***************** and I may have counted 1 story of a white person. the ratio is so blatant I truly believe yahoo is trying create a narrative that black people are to be feared and are dangerous. I understand crime is concern and should be reported but crime is committed by every nationality of the population and if yahoo is going to report on crime they need to show it equally.

      Yahoo!

      Date: 10/02/2023

      Thank you for providing feedback on Yahoo news articles. We will provide your information to the appropriate parties for review.

    • Karina C

      Date: 09/28/2023

      Karina C

      Date: 09/28/2023

      Ive been trying for a month to update the phone number connected to my email. Ive called 15x and have gotten NOWHERE. Every time I call its the same ******** that they need to verify my identity, but the system cant verify me and the call ends there. All I need is to update my phone number and theyre making it impossible. I also dont see why I should have to PAY a fee to update MY information. This is frustrating and I would advise anyone to not open an email with Yahoo. This last month has been h*** and Ive grown extremely frustrated with Yahoo and its help center.

      Yahoo!

      Date: 10/03/2023

      The Yahoo team worked with ***************************** and were able to successfully update their verification channel

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