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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yahoo! has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Yahoo!

      701 First Ave Sunnyvale, CA 94089-1019

    • Rivals.com

      2950 N Genoa Clay Center Rd Genoa, OH 43430-9733

    • Yahoo!

      PO Box 1604 Brentwood, TN 37024-1604

    • Yahoo!

      380 Goodlette RD N Naples, FL 34102

    • AOL Canada

      55 Clair St W., 7th Floor Toronto, ON M4V 2Y7

    Customer Review Ratings

    1.04

    Average of 311 Customer Reviews

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    Leave a Review

    Review Details

    • Andrea S

      Date: 09/27/2023

      Andrea S

      Date: 09/27/2023

      My account has been compromised and they want me to pay to retrieve my personal Al information to access my account

      Yahoo!

      Date: 09/28/2023

      Yahoo has received the complaint and will reach out and assist the user directly

    • Jeffrey P

      Date: 09/26/2023

      Jeffrey P

      Date: 09/26/2023

      Yahoo censors comments it does not like regardless of if they violate their "guidelines" or do not.I stated a fact on as comment thread and had my comment rejected. Keep violating our 1st Amendment rights and see what happens.I guarantee you wont like what happens next.

      Yahoo!

      Date: 09/27/2023

      The Yahoo team has received this feedback and has forwarded it to the appropriate team for review.

    • Tim T

      Date: 09/25/2023

      Tim T

      Date: 09/25/2023

      I know my password but Yahoo suddenly demands I verify it using an email address that no longer exists. **************** tells me its impossible to recover. Pathetic. Now I have a series of accounts linked to my Yahoo address that I cannot update without confirming through Yahoo. Ridiculous!!!

      Yahoo!

      Date: 09/26/2023

      Yahoo has received the complaint and will reach out to the user directly to assist.

    • Carl v

      Date: 09/24/2023

      Carl v

      Date: 09/24/2023

      Yahoo changed their mobile news lists to only show the beginning of news article titles. This is criminal because now users have to actually open the news article to just read the title. Yahoo reaps advertising revenue criminally. This is definitely anti-trust worthy.Yahoo is fraudulently bilking their advertisers.

      Yahoo!

      Date: 09/26/2023

      Yahoo has received the feedback and will share it with our product team. We are constantly trying to enhance user experience and it doesn't always suit everyone.

    • Candace W

      Date: 09/23/2023

      Candace W

      Date: 09/23/2023

      I'm locked out of all 3 of my accounts. I called the ***** # for help. I was told that I needed to send a picture of the front and back of my driver's license and to subscribe to a fee of $4.99+tax to fix it. I did all that and after 1 hr on the phone nothing was fixed. The girl helping was clueless, just kept trying to sign me up for the $12.95 monthly charge. I have went online and cancelled that and it says it's pending cancellation. I'm really concerned that they will continue to charge me. I've read several reviews on the same situation happening to others on your site. This company needs to be held accountable.

      Yahoo!

      Date: 09/25/2023

      The Yahoo Team has received the details of this complaint and has reached out to ******************** to investigate and assist further.

    • Chestet P

      Date: 09/21/2023

      Chestet P

      Date: 09/21/2023

      The worse cistomer experience. I call and waster 90 minutes on the phone wirh customer service. I was ask to supply a state issue id,which *****, and then was told not berified by third party vendor. How can a state isdie id not accepted. So of course using a third party vendo excludes them ftom any repercussions from the *****************. Little do they know they are respondsible be ause they hire the third party compnay. Also wited 30 minutes to speak with a supervisor. A call center supervisor on a call gor 30 minutes? Funny once i mention that i have been on hold for 30 minutes for a supervisor, o. A recorded line one became available. Do not think i should have to pay to get customer service. Its a fee they say. Att. General of the ***************** would love this. Guess you guys wont be doing business in the state of *******. My rating would be a .i is 100

      Yahoo!

      Date: 09/22/2023

      The Yahoo Team has received the details of this complaint and has reached out to ************ to investigate and assist further.

      Yahoo!

      Date: 09/22/2023

      The Yahoo Team has received the details of this complaint and has reached out to ************ to investigate and assist further.

    • Reva B

      Date: 09/20/2023

      Reva B

      Date: 09/20/2023

      I’ve been a customer of AOL for 25 years. In 2013 I switched my payed account to a non paying account. Now, ten years later, I’ve started to get billed for a payed account. I’ve spent hours and hours on the phone asking them to show me invoices from my account in the last ten years. They can not supply any records on my account as it’s a free account. They are charging me for a payed account that I did not authorize. They are taking me to collections for 24.00 which is crazy. They have the worst customer service, I’ve spent hours on the phone trying to resolve this . If they can show me records that there were payments I would understand but there are no records. Is this even legal to start charging someone with no authorization?

      Yahoo!

      Date: 09/21/2023

      The AOL Team has received the details of this complaint and has reached out to Reva Bloom to investigate and assist further.

    • Stephen H

      Date: 09/18/2023

      Stephen H

      Date: 09/18/2023

      If I could give it negative stars I would. I know my login and PW for my email account but need a code that's being sent to an old phone number. When I call customer service they want me to pay for premium service ($12.95) a month they say. One the premium service is only $5 a month, two it comes with a free trail and three why should I have to pay for premium service after verifying that it is in fact me signing in by sending a photo of my license to them.

      Yahoo!

      Date: 09/20/2023

      The Yahoo Team has received the details of this complaint and has reached out to *************************** to investigate and assist further.

    • Joseph M

      Date: 09/18/2023

      Joseph M

      Date: 09/18/2023

      Yahoo is extorting people to reset passwords 13 dollars. Give me a password reset and don't assign the recovery email to my email I'm locked out of !

      Yahoo!

      Date: 09/19/2023

      The Yahoo Team has received the details of this complaint and has reached out to ******************** to investigate and assist further.

    • Robert F

      Date: 09/16/2023

      Robert F

      Date: 09/16/2023

      My email password was stolen. I called customer service and got a sales pitch. I chatted online, got a sales pitch. Four days. later and I still can't access my email. I deleted my account. What a joke!!

      Yahoo!

      Date: 09/18/2023

      The user was able to regain access to their account and close it out.

    Yahoo! is NOT a BBB Accredited Business.

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