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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yahoo! has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Yahoo!

      701 First Ave Sunnyvale, CA 94089-1019

    • Yahoo!

      801 - 207 Queens Quay W Toronto, ON M5J 1A7

    • Yahoo Auction

      60 Bilbow Ln Edwardsville, PA 18704-1626

    • Yahoo!

      1708 Smith Lane Fort Mill, SC 29708

    • Yahoo!

      10 Cadillac Dr. Ste. 400 Brentwood, TN 37027

    Customer Review Ratings

    1.04

    Average of 311 Customer Reviews

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    Leave a Review

    Review Details

    • jeremy h

      Date: 03/28/2023

      jeremy h

      Date: 03/28/2023

      So for the last FOUR YEARS (thats 4) I have not been able to post in the comments section.They will not give me a reason, and when approached on ******** the tweet was blocked (4 attempts).This is one of my first email accounts (so that should give you an idea of its importance to me) I have got.All i want to know is, WHY I have been banned from posting in the comments for this long?I do *not* post racist, insensitive, abusive or any type of phobic comments, ever.Normally i throw some slanderous billboard up (because I'm rich with nothing to do?), and driving out to their office to talk to someone from this country, will be taken as an aggression (laughable), so i thought i would reach out to you through the BBB.The only thing left to do, to get your attention, is a ******* documentary (save me on billboard costs) on how terrible this company turned once sold, how many CEOs this train wreck has lost, etc.. its endless.I digress.. lashing out helps no one but myself.. spend a freakin moment, and help the customers who need it. Don't be a machine.. just communicate, thats all.

      Yahoo!

      Date: 03/29/2023

      The Yahoo Team has received the details of this complaint and has reached out to ********************** to investigate and assist further.

    • juanita r

      Date: 03/26/2023

      I have been really disappointed with Yahoo. I have been using them for years and they were great but the last 2 months have been horrible. I was locked out of my e-mail and the password, which was saved on my computer and written down in a file, wasn't working. I finally contacted the Better Business Bureau about my issue getting into my e-mail account and within a couple of days I got a call from a tech and he took care of the problem and I was able to sign in. I was very thankful. I would suggest to anyone don't even try to figure anything out with Yahoo since you can't get anyone on the phone, unless you pay, just call the BBB with your issues and they will take care of it quickly. I am changing my server to a company who is user friendly and needed to get into my account to transfer my files over. Yahoo I am sorry you chose not to continue your old business practices because you used to be really good. God bless.

    • Nancy W

      Date: 03/17/2023

      Nancy W

      Date: 03/17/2023

      I knew it was just a matter of time, and now it's official: we have no more control of the Yahoo homepage! As of 3 or so weeks ago, Yahoo has removed the 3 dots which were the "show less publishers" feature on the newsfeed...now all of the publishers I previously chose NOT to be there are all back, and I cannot block them! I have contacted Yahoo so-called "customer service" and flat out asked them: did they remove that feature? All 3 reps told me to go to the website "help.yahoo.com" for the answers to any questions I had...I told them 3 times that the reason I was calling was because the answer to THIS issue was not on there (and for the record, not at all suprisingly, if you ****** the question, you won't get an answer there, either!)...they literally had nothing to say! Now I am forced to have to put up with all their blatant biased garbage...and after having this email for years, just getting a new one isn't an option! Congrats, Yahoo... just when I thought you couldn't sink any lower...

      Yahoo!

      Date: 03/20/2023

      Thank you for your feedback on the Yahoo newsfeed. We really appreciate getting comments and we have forwarded bringing back the "show less publishers" feature to the appropriate team.

    • Kyle J

      Date: 03/15/2023

      Kyle J

      Date: 03/15/2023

      Horrible, horrible right wing nut job enabler of a company. You are allowing these republican white supremacist nut jobs to voice their dangerous opinions on your website. Why were comments turned back on after years of them being turned off because of these conservative nutjobs?

      Yahoo!

      Date: 03/27/2023

      The Yahoo Team has received the details of this complaint and has reached out to investigate and assist further.

    • Joe W

      Date: 02/22/2023

      Joe W

      Date: 02/22/2023

      After many many years with Yahoo, I am fed up with the spam... the filter was never great and the number of daily spam was embarrassing but last November/December something changed on their end and I litterally have been receiving 100/day of spam in my inbox... I tried working with support but they were unable to help and actually hung up on me when I kept saying that it was an issue.... I am deleting my account and can only say that yahoo deserves to go out of business!!!

      Yahoo!

      Date: 02/23/2023

      The Yahoo Team has received the details of this complaint and has reached out to **************** to investigate and assist further.

    • Kathy S

      Date: 02/15/2023

      Kathy S

      Date: 02/15/2023

      I'm being charged $5.00 per month for a service I do not want. Unable to cancel. They keep telling me I don't have an account but I keep getting $5.00 charged to my credit card monthly.

      Yahoo!

      Date: 02/21/2023

      Yahoo has received the complaint and will reach out to the user directly to address the issue. 

    • Keryn L

      Date: 02/08/2023

      Yahoo recently published an article on three young rappers who were killed and found in Chicago. Multiple comments to this article were racist in tone and ideology, to which I replied “racist.” Yahoo then allowed a user to reply to me using an incorrectly spelled obscenity, I assume done so on purpose to pass by the censors. Although I received the email yahoo did not post the comment online. Then that same user responded to me again calling me a “faeg.” The yahoo censors apparently thought that slur was acceptable and it is correctly posted online in their comments section. However, when I responded by saying the comments were both racist and homophobic my post was flagged and rejected for violating community guidelines. So just to be clear, it’s ok to post racist views and homophobic slurs but it’s not ok to call those those comments out. I have screenshots of all of this.

    • Simone R.

      Date: 02/05/2023

      Simone R.

      Date: 02/05/2023

      This is CRAZY. I've had my Yahoo accounts for so long, and the minute I get my phone number changed now I have to pay $12 a MONTH just to update my number, or reset my password. Come on, are you guys seriously charging people for the most basic login issues we face everyday? PAY OR YOU CAN'T LOGIN ANYMORE. Do you realize how freaking insane that sounds??

      Yahoo!

      Date: 02/21/2023

      Yahoo email is free but if a user encounters an issue and require phone support, it a paid service.  It is the users responsibility to keep the account information up to date and current.  Yahoo does offer a one time payment for support. 

    • Mitch B

      Date: 02/03/2023

      Mitch B

      Date: 02/03/2023

      These guys are the worst! The same day I cancel my renewal subscription for Rivals, they charge my credit card. I contact them and of course they refuse to offer me any help. They also don’t send out any notice that they are going to charge you. I offered to pay for the month, but they wouldn’t budge. I’m disputing this to the end. What a rip off. They really don’t care about customer service at all because based upon what I see here, they could care less what people think of them. What a great little scam they have going on here!
      Mitch B

      Yahoo!

      Date: 02/21/2023

      Yahoo has reviewed the situation and issued a one time refund.  Rivals is a Auto bill account and does specify that in the terms of service that are signed. 

    • Steve H

      Date: 01/17/2023

      Steve H

      Date: 01/17/2023

      Yahoo mail on spamming spam has it fixed can't unsubscribe to spam email this due because will not fix the problem spammer work for yahoo mail

      Yahoo!

      Date: 01/27/2023

      The Yahoo **** will reach out to Mr.***** regarding his spam controls.

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