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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Yahoo! has 27 locations, listed below.

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    Customer Review Ratings

    1.04

    Average of 311 Customer Reviews

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    Review Details

    • adam s

      Date: 01/14/2025

      adam s

      Date: 01/14/2025

      Yahoo is a racist company. Some guy on one story was blaming Sorros and other Jewish people for all of his problems. I replied, "Stop blaming Jewish people for your problems" and it was flagged as racist and removed. I tried the words "Jews" and that was banned, too. Apparently to Yahoo Jewish people are not real an if they are it offends Christians, so it's racist.

      Yahoo!

      Date: 01/16/2025

      Thank you for contacting Yahoo and reporting possible abuse on our network. We take such reports very seriously and review each and every report we receive in accordance with our Community Guidelines and Terms of Service to determine appropriate action.We reserve the right to terminate or take other action on accounts of users who appear to have violated our Community Guidelines or Terms of Service. However, consistent with our Privacy Policy, we don't disclose the action taken on another user's account with a third-party contact.

    • Jessica C

      Date: 01/12/2025

      Jessica C

      Date: 01/12/2025

      When I was logged into my account I had no place it would allow me to update my phone number and I accidentally logged out then yahoo wants to charge me money to log in even when I used that same password I just used to log in now it only wants the expired phone number it wouldn't allow me to update so now the want me to sign up for ***** a mo th to open my account to me again and security questions won't pop up so you aren't allowed to get back into your account free. Scam

      Yahoo!

      Date: 01/14/2025

      The Yahoo Team has received the details of this complaint and sees that ******* ************ has already regained access to their account.

    • Yahoo S

      Date: 01/09/2025

      Yahoo S

      Date: 01/09/2025

      My email is being held hostage and I can't access it without calling their customer service and PAYING. I've never heard of such a thing and I'm not willing to pay a dime, because this is FRAUD. I don't know how this is legal. If you have a Yahoo account and can still access it, back up everything as soon as you can and use another service like Proton Mail. This is completely unacceptable. Not sure how much money they plan to make on this asinine black mail scam seeing as there are countless other better email providers out there to use instead.

      Yahoo!

      Date: 01/10/2025

      Thank you for providing your feedback. We will submit your feedback to the appropriate teams for review.

    • Valerie A

      Date: 01/09/2025

      Valerie A

      Date: 01/09/2025

      This is one of the most outlandish, disgusting, business practices we have ever seen. My elderly friends home was burnt to the ground in the Altadena fire. He is trying to recover his email and contacts from Yahoo.His recovery number is his home phone and computer both no longer exist! he literally almost did not get out in time!!!Yahoo did not allow him access to his emails from our computer.We called Yahoo support several times calls transferred overseas For 2 hours we try..,we get disconnected everytime we say we do not want their paid recovery system. It was pure h*** scanning his drivers license into their screwed up system which they required ! The only way to get help was agreeing to payment that they would allow access to recover email). Most of the call was us listening to the benefits of a their paid servicesand the operator not listening to our requests or needs!!!It was a total shake down of the elderly in a time of desperation !!Shame on you!

      Yahoo!

      Date: 01/10/2025

      Yahoo has received the complaint and will reach out to assist.

    • Yahoo M

      Date: 01/03/2025

      Yahoo M

      Date: 01/03/2025

      You have to pay for customer service? ********************** is a joke. Im not a paid member but have been a yahoo member for over 25 years. 1 issue with my yahoo mail not loading but it will load any other yahoo mail that I sign in and takes over week to get your point across to multiple agents. All service agents do is give you the information on the website help page. Once you have tried that and still having issues they just want to "escalate your issue" with no response to my problem and nobody ever contacts you back. Still can not get into my yahoo mail under my Business email its ridiculous!

      Yahoo!

      Date: 01/09/2025

      Thank you for providing your feedback to Yahoo. We will submit this to the appropriate parties for review.

    • Mark P

      Date: 12/29/2024

      Mark P

      Date: 12/29/2024

      They discriminate against comments that are perceived as anti-left or democrat. I have screen shots where I purposely posted insults against democrats, explicitly calling out it would be immediately removed, and it was. Then have done the same with a post insulting conservatives immediately after, explicitly calling out it would not be removed, and it was not. As I stated, I have several screenshots as evidence and would love to move forward in complaint with willing counsel.

      Yahoo!

      Date: 12/31/2024

      *******************************************************************************************

    • Yvonne C

      Date: 12/28/2024

      Yvonne C

      Date: 12/28/2024

      Do NOT deal with FULL BEAUTY. This "company" is terrible. I had porch pirates steal my two tunic tops and pair of pants during the holidays and Full Beauty wanted me to sign an affidavit, which is fine, AND fill out a police report. They added they would refund my money only after hearing back from police. ***? Like police don't have better things to do other than **** down some thieves who stole my two tops and a pair of pants! So, I'm out $140. Do NOT deal with these thieves!

      Yahoo!

      Date: 12/30/2024

      This review does not appear to be about Yahoo.

    • M. H.

      Date: 12/19/2024

      M. H.

      Date: 12/19/2024

      They are horrible! Ive had my account with them for 20+years and they locked my account. I logged on with my password and as soon as I got in there they locked it and wanted to text my phone. Thats why I went in is to change my info. I called the number and was answered by someone out of country wanting my license numbers and other uncomfortable information. They were informing me I have to pay to get in and get on a monthly payment. It was very sketchy, knowing my password was correct. It feels like they are using the security to make me give them my info. As I was l listening to her I felt like this is how a lot of me and my friends have had are credit cards been stolen. I feel yahoo is been the reason are info leaks the past few years. I dont trust them and its very sketchy how they are able to use the security to force peoples i.d info and credit cards out of them. *** lost my personal and business accounts. I feel like they are holding my stuff or ******. I will be telling everyone I can to get away from them as soon as they can! I hope everyone can find this and protect your info.

      Yahoo!

      Date: 12/26/2024

      The Yahoo team attempted to contact *** **** but received no response.

      M. H.

      Date: 12/31/2024

      I said Im done with you. I owe you no more of my time.

      M. H.

      Date: 01/01/2025

      I said Im done with you. I owe you no more of my time.

    • ANA A

      Date: 12/12/2024

      ANA A

      Date: 12/12/2024

      ARA diagnostic is AWFUL for patients. Their diagnosis's may be good, but there is NO customer service, no consideration for the patient, they still have a report on their phone that says that the dont accept United healthcare which I actually called them on and said they need to change that to say "with the exception of *********** They said they would but haven't. Then their lack of knowledge could easily have killed my husband because they didnt put in my husbands records that he was Highly allergic to contrast. He had TWO anaphylactic episodes from contrast. ARA's incompetence would likely have killed my husband. It was only because we asked of they were going to use contrast did we prevent them using it in his test. NOW we have waited almost 3 weeks for a test my husband desperately needs and it was CANCELED today. No reasons, know explanation. Just cancelled--come back in 3 weeks. DO NOT TRUST ARA WITH YOUR HEALTH

      Yahoo!

      Date: 12/13/2024

      This complaint has been sent to Yahoo incorrectly.

    • Dakota H

      Date: 12/08/2024

      Dakota H

      Date: 12/08/2024

      Yahoo is a joke. I use yahoo for 1 particular game that I enjoy playing in my free time. I rarely ever get on this email; I don't use it for personal or work mail. But I needed a verification code to access this game, so I attempted to get on Yahoo mail. It asked me to verify my account with an old phone number that I no longer have access to. After ravaging through their website for answers and using the Help Assistant bubble the only thing I could do was call their premium support number. Being on the phone with 2 representatives for an hour or so I was told that they wouldn't be able to verify or change my account unless I get a premium subscription. Which cost $13 a month. Don't get me wrong, $13 is not a lot of money; but why would I ever pay $13 for a simple phone number change? That is the most absurd idea I have ever heard of. Do not waste your time with Yahoo, if I could give 0 stars then I would.

      Yahoo!

      Date: 12/12/2024

      The Concierge Team has attempted to reach out to the user to assist them with their issue. We have had no reply.

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