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Business Profile

Online Education

CrunchLabs

Reviews

Customer Review Ratings

4.82/5 stars

Average of 159 Customer Reviews

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Review Details

  • Review fromApril T

    Date: 10/19/2023

    5 stars
    Great quality and engaging products. Excellent customer service . We had a duplicate order and they responded quickly and sent us out a new box that arrived in just a couple of days .
  • Review fromTimothy A

    Date: 10/19/2023

    5 stars
    Excellent product that our kid loves. A great gift for budding engineers.
  • Review fromTom J

    Date: 10/19/2023

    5 stars
    My boys love it. They cant wait for it each month. I had a two month hold put on during the summer and had no problem contacting them to put a temporary hold. Excellent customer service. Keep it coming. I also like to Learn about the different projects,
  • Review fromTeresa Y

    Date: 10/19/2023

    5 stars
    Excellent customer service, excellent product, excellent people. Zero complaints. Highly recommend Crunch Labs.
  • Review fromsteve s

    Date: 10/19/2023

    5 stars
    They are fantastic. If you have a question, it is promptly answered. The kits are ********** and all three of my grandkids love them. It is also very interesting to see how they grandkids modify the kits after they build them. A big thanks to everyone at crunch labs!
  • Review fromSteven A

    Date: 10/19/2023

    5 stars
    My child's favorite subscription, by far. He looks forward to it all month. Great quality too. They even replaced a broken piece for free.
  • Review fromTiffany L

    Date: 10/19/2023

    5 stars
    My daughter does a happy dance every month when her build nox arrives. As I parent I appreciate the excellent customer service provided. Great program!
  • Review fromLiz U

    Date: 10/19/2023

    5 stars
    CrunchLabs customer support is excellent. They are responsive, helpful and polite. We had an issue with a piece of my son's box and they shipped out a replacement ASAP. Highly recommend.
  • Review fromTiffany F

    Date: 10/19/2023

    5 stars
    Very positive experience with this company! Helpful, responsive and a high quality product!
  • Review fromTara S

    Date: 10/19/2023

    5 stars
    My son LOVES CrunchLabs! I love seeing him work independently and celebrating the final product. It's awesome for kids with an interest in engineering. We love ******************* and all he does. One of our kits was missing one small part, but still essential to the build. I reached out to customer service and they were prompt with their response and getting it sent right out! :)

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