Reviews

This profile includes reviews for PENNYMAC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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PENNYMAC has 17 locations, listed below.

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  PENNYMAC

  3043 Townsgate Rd Ste 200 Westlake Village, CA 91361-3027

  
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  PENNYMAC

  6101 Condor Dr Ste 200 Moorpark, CA 93021-2602

  
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  PENNYMAC

  55 Merchant Street, Suite 1430 Honolulu, HI 96813

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  PennyMac Loan Services LLC

  3201 E Elwood St Ste 100 Phoenix, AZ 85034-7259

  
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  PennyMac

  2201 W Plano Pkwy STE 300 Plano, TX 75075-8413

  

Review Details

• Review fromTammy T

  Date: 10/14/2023

  5 stars
  Easy to work with and very professional.
  Would recommend this company to everyone.

• Review fromJohn C

  Date: 10/13/2023

  5 stars
  The entire process was so simple. I was able to just use my phone to take pictures of the documents they required. I did all of it from my recliner.
  The people I worked with at pennymac were friendly and helped by answering all my questions. It took about a week for everything to get done. I would definitely recommend Pennymac to everyone.

• Review fromDenise D

  Date: 10/06/2023

  5 stars
  From my first contact with Pennymac and throughout the whole process my experience was made much more pleasant by working with my team and in particular, R*** *******. R*** worked with me, explaining each step, following up until my loan was complete.

• Review fromScott P

  Date: 09/29/2023

  5 stars
  The whole team was very polite and professional, and it was easy to contact them if I had any questions. The whole process was very positive.

• Review fromISRAEL M

  Date: 09/27/2023

  4 stars
  The Loan officer was helpful, pleasant to do business with. The mac team always try to explain what steps of the process my equity loan was at.

• Review fromShawn C

  Date: 09/27/2023

  5 stars
  Everyone I have dealt with at Pennymac has been courteous and knowledgeable. My loan closed super fast and they made it really easy and convenient.

• Review fromElaina M

  Date: 09/27/2023

  1 star
  PennyMac does not help people of color, seniors or disabled. I’m on a fixed income now and I’ve tried to her a loan modification to make my home mor affordable to my new normal and was denied stating I didn’t have enough income. Even after getting a sizable increase, still denied for the same reason. Applied for a home equity loan. Was pre-approved, but after completing their demographic info. Denied, stating too many collectors were disputing. What does that even mean? I feel like I’m just renting my home until they are able to snatch the home from me. And on top of that I found out my mortgage has been increased. I hoping to get someone other mortgage company to take over my loan. I will never work with PennyMac again and would advise anyone I know not to do business with them if you want to be treated fairly or need assistance so you can keep your home.

• Review fromErnest P

  Date: 09/27/2023

  5 stars
  From the beginning to the end I have no complaints. The team assigned to me was truly amazing. The communication was great, never was held in limbo on any question or concern. Thank you for being so professional.
  E*****

• Review fromAsif S

  Date: 09/26/2023

  3 stars
  I spoke with a representative an hour ago and he kept getting my name wrong. I suspect that was deliberately as a form of discrimination and mental harassment.

• Review fromJohn D

  Date: 09/25/2023

  5 stars
  The officers who handle my application were just terrific in mp opinion. I could not have asked for a better team. Thank you team especially Ms. A**** ****. Keep up the good work.