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Business Profile

Cabinets

Closet World
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Closet World's headquarters and its corporate-owned locations. To view all corporate locations, see

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Closet World has 4 locations, listed below.

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    Customer Review Ratings

    3.65

    Average of 183 Customer Reviews

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    Review Details

    • Sandra H

      Date: 10/12/2023

      The designer Reneta was great... she is very experienced and gave me ideas and put me in the right direction... Now I am just waiting for the installation to be done... we'll see how that goes.
      Las Vegas, NV

    • Mo Z

      Date: 10/09/2023

      This company ***** quality and uses archaic sales tactics to get sales and make you buy more product. Returning customers are gouged! Stay away! One of the worst companies I have dealt with in years. Awful!

    • Lee L

      Date: 10/07/2023

      ****** had such great ideas! She really took the time to get to know how I needed to use my space, and offered great alternatives (and really reasonable prices, too!).

    • Ruben S

      Date: 09/29/2023

      Very nice gentlemen installer and was done in a few hours. The Closet looks amazing thank you.

    • Tim T

      Date: 09/17/2023

      Excellent meeting with *******. We scheduled install in a few weeks.

    • Mary W

      Date: 09/14/2023

      Like in another review, if I could give a 0 rating I would. We chose Closet World because they pitched *** products. My husband is a veteran and believes in supporting such companies. The designer was very good in her presentation. My husband asked about the quality of the closets and wall bed we were having installed, we didn't want the same kind of material we had taken out because of poor quality. The shelves were beginning to warp and the ends looked like chipped pressed sawdust. We were assured top quality, "not like ********** or Ikea." Upon that statement we decided to go with closet world. We made the deposit and in good faith, made the first installment. When the installers came and we saw the quality of the materials they were going to put in our home, we said no way you are going to put, what we had taken out, back in. Evidently the designers and the company are not on the same page! The integrity and quality of this company sucks! Spoke with the General Manager about our money, he said he would get back with us! Still waiting!!!

    • Steve B

      Date: 09/07/2023

      My experience with Closet World was great. The designer was on time to my appointment and very knowledgable as to the product the company offers. She understood my needs right on and got me a great price. She gave me lots of suggestions and I didn't expect for the company to be able to help me get organized all across the home. The installation went smooth and for a custom made product I was surprised to get my product installed within 1 month from my first call to the company. All together, would recommend for family and friends to use this company.

    • Nina M

      Date: 09/01/2023

      Closet world scammed me. They sent a representative out to draw a design for the 2 Closets I needed redone. She ran my credit card for 300 and 2 weeks later for ****. When they came out to install a month later. The installer couldn't execute the design. He first had the Closet design for each room mixed up. He than told me that there was some problems with the accuracy of the design and may Closet. I didn't feel comfortable with his new ideas because they were not on paper and also he told me he was going to basically rip wholes in the wall when removing the old hanging system. Which was not throughly explained to me. I asked for a refund and was told no from 2 people in front office. I didn't receive any service or product. I am out ****.

    • Erica L

      Date: 08/25/2023

      Installer ***** was awesome! My sales rep was nice but when I decided to cancel I mentioned it and ******* said she stated the amount of paperwork it would cause to save me 160 dollars more was not really worth it and said to mail in my cancellation form. Like wow I was baffled honestly I decided to stay with this ONLY for the reason that Ive been trying to get the closets installed and figured out in our ADU. I felt like I was just a number and commission to *******, as I said super chill and friendly then bam after I called her out on it she tried to back peddle but at that point I was done. I wouldnt recommend her due to her lack of customer service after the fact.

    • Maria F

      Date: 08/24/2023

      I was extremely surprised to see just one person to build this closet and on top of everything, he was an older man! At least two people should be working together.

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