Business Profile

Collections Agencies

Wakefield & Associates

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Wakefield & Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

706 total complaints in the last 3 years.
81 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:11/04/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The business, a medical debt collection agency, ruined my previously exemplary credit rating by erroneously filing a collection against me with the three major credit reporting agencies for an unpaid $680 emergency room debt incurred by somebody who spells their name differently and has a different date of birth. When I disputed the collection with the credit agencies, Wakefield insisted that its collection was correct. When I disputed the debt directly with Wakefield over the phone and in writing and requested a validation letter with proof of the debt, attaching a copy of my driver's license showing the correct spelling of my name and date of birth, I was ignored
Customer Answer
Date: 11/04/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Mark ******, expressly authorize Wakefield & Associates to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Wakefield & Associates.

I acknowledge without this authorization, Wakefield & Associates would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name ************************************************************ Date: _11_/_04_/_2024___

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Wakefield & Associates on 09_/_26_/_2024__ by Select one -> Email, Phone, Mail, or Other (Please specify)__Mail (See attached letter)_______________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:_I have never been in this hospital as a patient or visitor. My first name is spelled with a K, not a C. My date of birth is *************, not *************, as their records indicate._________________________________________________________________________________________________
  
  *****
- The account ************-193420474__________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business Response
Date: 11/25/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to review and investigate Mr. ******* complaint. Please have Mr. ****** provide us with documentation, so we may investigate this matter further.
Initial Complaint
Date:11/03/2024
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I'm not liable for this debt with ***************. I do not have a contract with ********************************* they did not provide me with the original contract as requested.
Customer Answer
Date: 11/04/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Olamide *****, expressly authorize Wakefield & Associates to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Wakefield & Associates.

I acknowledge without this authorization, Wakefield & Associates would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:___Olamide Bello________________________________ Date: 11/04/2024

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Wakefield & Associates on 09/11/2024 by Select one -> Email, Phone, Mail, or Other (Please specify)___Mail______________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:____the debt is not mine______________________________________________________________________________________________
  
  *****
- The account number:___242568053__________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business Response
Date: 11/13/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to review and investigate Mr. ****** complaint. Our client,***************, placed an account in our office on June 3, 2024. These services were rendered to ******* ***** on September 7, 2023 at ****************************. An itemized statement has been attached to this response for review. A credit deletion request will not be completed as it is the position of Wakefield that no violation has been committed.
Customer Answer
Date: 11/14/2024

Complaint: 22507205

I am rejecting this response because: I sent. Letter requesting a debt validation and proof of debt but was ignored.

Sincerely,

******* *****
Initial Complaint
Date:10/28/2024
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
In 2021, my son had to utilize the services of EMS paramedics in ***********, **. Upon use of services, the bill from *** was sent to an invalid address and I never received the bill for services and no attempts were made from *** paramedics to advise of the outstanding balance due. My sons account was then given to Wakefield associates to collect the debt. In July 2024 I made contact with Wakefield in which they notified me of the debt owed. I called EMS paramedics to validate the debt, and they confirmed the bill was returned as undeliverable due to a bad address. Upon validation of the outstanding balance, I paid the balance in full on 7/15/24 with EMS paramedics, however despite a successful payment and multiple attempts to notify Wakefield and associates they consistently still call to collect the balance. I have notified Wakefield verbally during every collection attempt interaction the debt has been paid in full, through writing via email at ****************** on 8/29 and 10/28, and the original company *** paramedics spoke with Wakefield and associates directly confirming my account was paid in full and to stop collection efforts yet they still repeatedly call me requesting payment for a debt that I have paid, despite the proof provided. Each interaction they say they will review yet my attempts to validate the account as paid is going unnoticed. I provided a copy of the email sent to Wakefield and associates confirming the original bill provided from EMS logistics, confirmation of payment made directly to EMS logistics, and an email directly from *** confirming my account has been paid in full. Update your records.
Customer Answer
Date: 10/28/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Emily *******, expressly authorize Wakefield & Associates to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Wakefield & Associates.

I acknowledge without this authorization, Wakefield & Associates would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:___________________________________ Date: __/__/____

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Wakefield & Associates on __/__/___ by Select one -> Email, Phone, Mail, or Other (Please specify)_________________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:__________________________________________________________________________________________________
  
  *****
- The account number:_____________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business Response
Date: 11/05/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Ms. ******** complaint. This account is currently pending payment research with our client, Paramedic Plus Sioux Fall. Please allow 30 days for us to research and get a response from our client.
Customer Answer
Date: 11/05/2024

Complaint: 22481531

I am rejecting this response because: I have provided proof of the original bill, proof of payment, proof the original business considered my account satisfied in full, no further research is necessary as I have provided sufficient information the account balance is paid in full.

Sincerely,

***** *******
Business Response
Date: 11/25/2024
Please allow more time, as we are still reviewing this with our client.
Business Response
Date: 12/09/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to review and investigate Ms. ******** complaint. Our client,Paramedic Plus Sioux Fall, reported a payment of $568.42 to us on December 3rd,2024. This payment has been applied and the account is now closed in our system. Ms. ******* will receive no further communication from us regarding this matter.
Customer Answer
Date: 12/10/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***** *******
Initial Complaint
Date:10/28/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
There are 3 collections on my credit report with the same collection with different accounts and not all numbers are listed.
Customer Answer
Date: 10/28/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Shaun *******, expressly authorize Wakefield & Associates to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Wakefield & Associates.

I acknowledge without this authorization, Wakefield & Associates would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:______shaun ******* Hankins_____________________________ Date: __10/_28_/____2024

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Wakefield & Associates on __/__/___ by Select one -> Email, Phone, Mail, or Other (Please specify)_________________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:__________________________________________________________________________________________________
  
  *****
- The account number:_____________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business Response
Date: 11/05/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Mr. ******* complaint. Our client,Sweetwater Mem. Hospital, placed an account in our office on October 5, 2022 for services rendered to ***** ******* on March 19, 2022. The account number for this account is **********. A credit deletion request will not be completed as it is the position of Wakefield that no violation has been committed.
Initial Complaint
Date:10/23/2024
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have never been in medical debt in my entire life. I havent been to any doctors or hospitals for myself since I lost my insurance almost a decade ago. All of my medical expenses have been covered by insurance. Im actually not in any debt of any kind, I never have been, and dont even have a credit score. Recently, in just the last couple of days, this debt collector has been calling and texting me and sending me links, trying to get me to pay a debt that isnt even mine. If this continues Im filing complaints about them with the *** and *** as well, as this is blatant fraud and a definite scam. Honestly, I would highly recommend auditing this company, they are known to be incredibly shady with predatory practices. I am not the only one experiencing harassment from them.
Business Response
Date: 11/05/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Mr. ****** complaint. Wakefield had Mr. ****** phone number listed incorrectly on an account. We have removed Mr. ****** phone number from this account. Mr. ***** will receive no further communication from us regarding this matter.
Customer Answer
Date: 11/07/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. If further contact is made regarding debts that are not mine, this will be taken as a direct violation of this agreement and subject to further complaint and action.

Sincerely,

****** *****
Initial Complaint
Date:10/22/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Receiving text and calls about a balance due but they claim they cant find my account and have asked for my SSN and other personal information and payment in order to see my account
Business Response
Date: 11/05/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Ms. ******* complaint. Wakefield currently has two open accounts in our office. Account ********* is for date of service May 26, 2022 at Women Physicians in ********** The current balance for this account is $912.03. Account ********* is for date of service November ******* at Dermatologists of ******************. The current balance for this account is $1,066.45. A tradeline deletion will not be completed as it is the position of Wakefield that no violation has been committed.
Initial Complaint
Date:10/17/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am writing to file a complaint against Wakefield & Associates regarding their debt collection practices. Since July 29, 2024, I have been receiving daily phone calls and voicemails from them. Each communication has only stated, "This is an attempt to collect a debt," without providing any additional information.I have never received any written correspondence at any of my previous addresses, all of which are family members' houses. Today, September 13, 2024, I contacted Wakefield & Associates to request more information about the debt they claim I owe.During the call, I was verified and informed that I allegedly owe them two debts totaling over $300. They mentioned that one of the debts is 11 years old and purportedly originated from a hospital in **************. Despite my request, they refused to email me any documentation or a breakdown of the debts. They stated, "We do not email or send that out" and instead pressured me to pay immediately to receive a discount, threatening that the offer would expire if I delayed.I believe these practices are unethical and potentially illegal. I am seeking assistance from the BBB to address these concerns and ensure that Wakefield & Associates adheres to fair debt collection practices.Thank you for your attention to this matter.
Customer Answer
Date: 09/30/2024
I have not heard from the business in response to my complaint.
I filed multiple complaints along with request for information and have received nothing
Business Response
Date: 10/31/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Mr. ******** complaint. Our client, ************************, placed an account in our office on May 10, 2024.These services were rendered to ***** ******* on January 25, 2021 at *************A validation letter was mailed to Mr. ******* on October 3, 2024. However, we received return mail on that validation letter. A copy of this letter has been attached to this response for review.
Customer Answer
Date: 10/31/2024

Complaint: 22284646

I am rejecting this response because:
That bill was fully paid.
I also never received proof of debt as they knowingly used an incorrect adress

Sincerely,

***** *******
Business Response
Date: 11/13/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to review and investigate Mr. ******** rejection. Wakefield sent letters to the address that was provided to us. Please have Mr. ******* provide us with proof of payment so we may research this further for him.
Customer Answer
Date: 11/13/2024

Complaint: 22284646

I am rejecting this response because:
I have never had the debt and cannot provide proof of paymemt for something that was not mine
Part of the debt attempting to be collected is 10years old assuming it was valid
Contact after 7 years is harasment

Sincerely,

***** *******
Initial Complaint
Date:10/17/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Wakefield and associates added debt to my wifes credit report that was paid for by ***************** of ******** which also states we are in no way responsible for any medical debt that is falsely reported Wakefield is trying to extort money from us to "confirm" this debt
Customer Answer
Date: 10/17/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Scott *****, expressly authorize Wakefield & Associates to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Wakefield & Associates.

I acknowledge without this authorization, Wakefield & Associates would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:******** Adams___________________________________ Date: _10_/_17_/_2024___

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Wakefield & Associates on __/__/___ by Select one -> Email, Phone, Mail, or Other (Please specify)_________________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:___all the medical bills are paid by meridian ******** and are not subject to collections and this company is trying to get me to pay them to "verify" the debt_______________________________________________________________________________________________
  
  *****
- The account number:_____________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business Response
Date: 11/04/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Mr. ***** complaint. Please have Mr. ***** provide us with his wifes name, in order to further research this complaint.
Customer Answer
Date: 11/05/2024

Complaint: 22437445

I am rejecting this response because:

Sincerely,

***** *********
My wife's name is ******** Marie *********
Business Response
Date: 11/25/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to review and investigate *** ***** complaint. Wakefield attempted to ************************* however, it was past timely filing. Therefore,the balance is patient responsibility. *** or Mrs. ***** will need to contact their insurance department directly. A credit deletion request will not be completed as it is the position of Wakefield that no violation has been committed.
Customer Answer
Date: 12/02/2024

Complaint: 22437445

I am rejecting this response because:
MERIDIAN ******** does not allow bills like this to be put.on their members it is a state run ******** system and they have responded multiple times about these so called bills and have stated they have paid for those services because we have full coverage state ******** we are not responsible for errant bills made by companies that did not bill them properly. This is solely between the ****** and meridian ********. ******** ***** does not have financial responsibility for these charges. The ****** is responsible for proper billing of the insurance it is not the patients responsibility to fix their billing issues they should have bill properly the numerous times long before wakefield bought that medical debt or whatever they did to acquire it. It is not our debt anymore we have no contract to pay anything to wakefield and Associates in the first place.
Sincerely,

***** *****
Initial Complaint
Date:10/15/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hello. Thank you for taking the time to look at my issue.I received a collections notification for a bill/service I have never heard of. I live in **** and have never executed a transaction in ********* or ********* **. Everything about this reads as fraudulent, including when I look the company up and see how many complaints exist against them. Such a shame that companies can just put your name and address on a collections notification and send it out. This letter is so fradulent and such an obvious scam that it doesn't even reference a Date of Service it just says 00/00/00. I have ZERO outstanding bills and/or collections. I show no outstanding debt for this service. I have never been in collections. This company needs to cease and desist. I am submitting this complaint so there is a record. I want them to take me out of their system. I have included a copy of the letter for your reference. If there is anything you can do to help me get this company to delete me and any record of me from their system I would greatly appreciate.Thanks for taking the time to listen. I appreciate the service you provide. Take care.
Business Response
Date: 10/31/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Mr. ******** complaint. Our client, City of Frankfort DBA Fire & EMS, placed an account in our office on February 20, 2024. These services were rendered to **** ******* on January 1, 2024. An itemized statement has been requested from our client and will be mailed to Mr. ******* within 30 days. Wakefield has dispositioned our system to not contact Mr. ******* further regarding this matter.
Initial Complaint
Date:10/10/2024
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This company keeps contacting me about a person by the name of ****** ******* .. I do not know this person and if you look my last name is spelled completely different I don't know how they got my phone number or how they are associating me with him but I want it to stop it's now becoming harassment they are texting me and calling me and I don't know this person. Maybe they need to look in the obituaries of where this person live to see if this person is even still alive before they just go contacting anybody and everybody and the people who are contacting me are foreign and you cannot understand a word they say hardly.
Customer Answer
Date: 10/10/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Steve *****, expressly authorize Wakefield & Associates to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Wakefield & Associates.

I acknowledge without this authorization, Wakefield & Associates would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:___steve Russo________________________________ Date: __10/_10_/___2024_

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Wakefield & Associates on __/__/___ by Select one -> Email, Phone, Mail, or Other (Please specify)_________neither________
  
  *****
- The reason why I believe the alleged debt is NOT valid is: they are trying to collect a debt that has Nothing to do with me. I have nothing to show because they are calling me on a debt that is someone else's I don't know. ______________________________________________________________________________________________
  
  *****
- The account number:___________dont have one __________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business Response
Date: 10/31/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Mr. ****** complaint. Wakefield has removed Mr. ****** phone number from our system. Mr. ***** will receive no further communication from us regarding this matter.
Customer Answer
Date: 10/31/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Good I have nothing to do with this. And Should I get any more texts calls whatever I will reopen the case Also made a copy of their response for my records.

Sincerely,

***** *****

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Wakefield & Associates is NOT a BBB Accredited Business.