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Customer Review Ratings
Average of 123 Customer Reviews
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Review fromKris S
Date: 08/29/2024
5 starsKris S
Date: 08/29/2024
***** was friendly and knowledgeable. He gave me a rundown on how to properly use my new air conditioner and thermostat. I learned how to be more efficient which will improve air quality and save money. He was excellent.
Smith Plumbing, Heating, Cooling & Electrical
Date: 08/30/2024
****, thank you for taking the time to leave ** this kind review! It helps us know how our techs are doing in the field and lets us know where we're doing well and how we can better serve our customers. If you need ********************** or ********************** work, as well as any future heating and air conditioning service, please give us a call! Respectfully, *** - OwnerReview fromJeremy F
Date: 08/26/2024
5 starsJeremy F
Date: 08/26/2024
**** did a thorough and fantastic job maintaining our furnace and ac unit. He made sure to show us before and after pictures and equipment readings. **** was kind and considerate towards us and careful around our home. He even took out a black widow for us!Smith Plumbing, Heating, Cooling & Electrical
Date: 08/28/2024
Thank you for your kind review about one of our maintenance technicians. All our maintenance staff strives to return our customer's furnaces and/or AC's to "factory fresh" condition on each visit! It helps us reduce customer service needs by 96%!! So we keep you warm and cool throughout every season! If you ever need plumbing and/or electrical service, give us a call! Respectfully, *** - OwnerReview fromSeth R
Date: 08/23/2024
5 starsSeth R
Date: 08/23/2024
***** ****** was my tech and he really knows his stuff!Made a quick diagnosis and offered multiple solutions for various price points and quickly resolved my issue.Smith Plumbing, Heating, Cooling & Electrical
Date: 08/28/2024
****, thank you for taking the time to leave this kind review about one of our ************ technicians! All our service techs try to provide multiple options on repairs as well as potential health and safety enhancements, to make sure the customer has all the options. It's always up to the cusotmer's needs, wants and budget to decide on the scope of work, but regardless of what each customer chooses, we do our best to educate each customer of their options. Thank you again for review! *** - OwnerReview fromAngelene M
Date: 08/22/2024
5 starsAngelene M
Date: 08/22/2024
***** fantastic job!! Kind and explained the whole process well.Smith Plumbing, Heating, Cooling & Electrical
Date: 08/23/2024
Thanks for taking the time to leave us a great 5-Star review! We appreciate it when a customer takes the time to acknowledge the great work of our field technicians. Since you enjoyed our **************** services, if you ever need Plumbing and/or Electrical services, please give Smith a call! We provide comprehensive home service for Heating, ****************, Plumbing and Electrical. Thank you again. *** - OwnerReview fromDavid S
Date: 08/21/2024
5 starsDavid S
Date: 08/21/2024
***** was an amazing technician who explained everything to me in great detail and answered every question...Smith Plumbing, Heating, Cooling & Electrical
Date: 08/23/2024
Thank you *****! We take the time to not only evaluate the source of the immediate cooling or heating problem, but we look further to see if there is anything else that could be faulty in the near future. Of course, it's always up the the customer to decide what level of repair service is right for them, their family and their budget. Thank you again for taking the time to leave us a wonderful 5-Star review! Respectfully, *** - OwnerReview fromEvelyn W
Date: 08/19/2024
5 starsEvelyn W
Date: 08/19/2024
*********************** was amazing! He fixed our issue and was so informative! He address my concerns and gave me helpful tips!Smith Plumbing, Heating, Cooling & Electrical
Date: 08/20/2024
******, thank you for giving a "shout out" to one of our top technicians. All our field technicians and plumbers work to provide "5 ************* on every call and it's very uplifting to a technician or plumber to know the customer acknowledges their efforts! If you every need plumbing or electrical work, along with future heating or air conditioning service, please give us a call! Respectfully, *** - OwnerReview fromSummer S
Date: 08/19/2024
5 starsSummer S
Date: 08/19/2024
I worked with *********************** and was 100% satisfied. Not only did I get an appointment the next day but he was very patient and thorough in explaining everything to me. He sat with me and explained all my options. I love working with a company that cares!Smith Plumbing, Heating, Cooling & Electrical
Date: 08/20/2024
Thank you Summer! When our techs take the time to evaluate the entire system, and don't just focus on the immediate repair, we are able to provide a complete picture of what's currently going on and what may need attention to prevent future breakdowns. Thank you for the kinds words about our technician's "whole system" approach to service, he sincerely appreciates the honest feedback! *** - OwnerReview fromJames B
Date: 08/18/2024
5 starsJames B
Date: 08/18/2024
Excellent service again today from the Smith team! Same day service on a Sunday- very responsive. ****** ***** was prompt, knowledgeable, friendly and fixed the problem expertly.Smith Plumbing, Heating, Cooling & Electrical
Date: 08/19/2024
Thanks for the kind review James! We provide 24/7 365 service and try to be as responsive as possible with knowledgeable and friendly field technicians and plumbers. Again, thank you for taking the time to leave a review. We all sincerely appreciate it! Eva, OwnerReview fromNathan M
Date: 08/13/2024
5 starsNathan M
Date: 08/13/2024
The crew who came to do my duct sealing today was awesome. **** and **************** We're very professional and knowledgeable.Smith Plumbing, Heating, Cooling & Electrical
Date: 08/15/2024
Thanks for the review ******! We appreciate you taking the time to acknowledge the professional service from our technicians. If you ever need Plumbing and Electrical service, or additional heating and air conditioning service, please call Smith! Respectfully, *** - OwnerReview fromVelma P
Date: 08/13/2024
5 starsVelma P
Date: 08/13/2024
***** has been the most helpful and knowledgeable about my system .Smith Plumbing, Heating, Cooling & Electrical
Date: 08/14/2024
Thank you ***** for taking the time to leave us a review! We appreciate the feedback! If you need Plumbing or Electrical service as well as HVAC service, please give Smith a call! Thank you. *** - Owner
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