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American Databank, LLC

Reviews

Customer Review Ratings

4.41/5 stars

Average of 130 Customer Reviews

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Review Details

  • Review fromLisa B

    Date: 05/21/2024

    5 stars

    Lisa B

    Date: 05/21/2024

    ***, the member service representative was patient, knowledgeable and EXTREMELY Helpful! I was having a VERY STRESSFUL day, and he really was very understanding and helpful. Bee definitely deserves to be recognized for the high quality service he provided!! Made the process smooth and less complicated.

    American Databank, LLC

    Date: 05/28/2024

    Hello,

    Thank you for sharing this insight into your call and experience!

    Regards,

    ************************* - Director, Compliance

    American DataBank Group

    110  16th St 8th floor

    Denver CO 80202

    Direct Phone Line: ************

    General Phone: *****************-200-0853

    E-mail: **********************************

  • Review fromBridgette C

    Date: 05/17/2024

    5 stars

    Bridgette C

    Date: 05/17/2024

    The gentleman I spoken with to help resolve some issues was very kind and thorough. He was able to resolve my issues quickly.

    American Databank, LLC

    Date: 05/20/2024

    Hello,

    Thank you for the feedback. We appreciate you taking the time to share.

    Regards,

    ************************* - Director, Compliance

    American DataBank Group
    110  16th St 8th floor
    Denver CO 80202
    Direct Phone Line: ************
    General Phone: *****************-200-0853
    E-mail: **********************************

  • Review fromVicente C

    Date: 05/17/2024

    5 stars

    Vicente C

    Date: 05/17/2024

    I was absolutely impressed by *******'s customer service and knowledge (ABD requirements) regarding the process of submitting the correct documents to my school for proper compliance. I cannot thank him enough for taking the time and patience with me. Thanks, *******!

    American Databank, LLC

    Date: 05/28/2024

    Hello,

    Thank you so much for the feedback for him. We appreciate the time you took to do that.

    Regards,

    ************************* - Director, Compliance

    American DataBank Group

    110  16th St 8th floor

    Denver CO 80202

    Direct Phone Line: ************

    General Phone: *****************-200-0853

    E-mail: **********************************

  • Review fromKimberly S

    Date: 05/15/2024

    5 stars

    Kimberly S

    Date: 05/15/2024

    ********************* was very helpful and went over and beyond to ensure all the information I received was correct.

    American Databank, LLC

    Date: 05/17/2024

    Hello,

    Thanks so much for reaching out and sharing your experience! Have a great day!

    Regards,

    ************************* - Director, Compliance

    American DataBank Group
    110  16th St 8th floor
    Denver CO 80202
    Direct Phone Line: ************
    General Phone: *****************-200-0853
    E-mail: **********************************

  • Review fromAndrew W

    Date: 05/13/2024

    5 stars

    Andrew W

    Date: 05/13/2024

    I was having some difficulties accessing my account, and ******* was able to get it taken care of quickly and easily, which I really appreciated.

    American Databank, LLC

    Date: 05/14/2024

    Hello,

    Thank you so much for letting us know that she was able to assist! Have a great day.

    Regards,

    ************************* - Director, Compliance

    American DataBank Group

    110  16th St 8th floor
    Denver CO 80202
    Direct Phone Line: ************
    General Phone: *****************-200-0853
    E-mail: **********************************

  • Review fromDavid I

    Date: 05/08/2024

    5 stars
    I spoke to *****************************, and I appreciate how thorough and patient he was with me. He spoke calmly and guided me exactly where I needed to go. I highly recommend this company and this representative!
  • Review fromchristian c

    Date: 05/01/2024

    5 stars

    christian c

    Date: 05/01/2024

    ********************* is a homie. He got right to the answers I was looking for, and answered additional questions I had as well. **** prevented a mental breakdown. Solid guy.

    American Databank, LLC

    Date: 05/02/2024

    Good evening,

    Thank you for the feedback for our team. We appreciate hearing your feedback of how he assisted you.


    Regards,

    ************************* - Director, Compliance

    American DataBank Group

    110  16th St 8th floor

    Denver CO 80202

    Direct Phone Line: ************

    General Phone: *****************-200-0853

    E-mail: **********************************

  • Review fromRob M

    Date: 04/30/2024

    5 stars

    Rob M

    Date: 04/30/2024

    I called American databank help me with some of my account information. I was fortunate enough to speak with representative *********************. He is very well spoken, kind, and smart. He resolved my issue instantly. It was a pleasure to talk to him. Thank you. *****. They need to give you a raise and pay you more money. Youre a great rep for them.

    American Databank, LLC

    Date: 05/01/2024

    Good day,

    Thank you very much for the feedback for the team. We appreciate you taking the time to share your experience. 

    Regards,

    ************************* - Director, Compliance

    American DataBank Group

    110  16th St 8th floor

    Denver CO 80202

    Direct Phone Line: ************

    General Phone: *****************-200-0853

    E-mail: **********************************

  • Review fromShaiann M

    Date: 04/29/2024

    5 stars
    Aloha! Was looking for some guidance for some school compliance measures today, and had the privilege of speaking to ****! Very pleasant person to speak to and went above and beyond in giving me crucial information to continue and was very understanding of my situation. Keep being the amazing you! Mahalo!
  • Review fromBelinda A

    Date: 04/26/2024

    5 stars

    Belinda A

    Date: 04/26/2024

    **** is very patient, knowledgeable, loving, compassionate, caring and funny person I have spoken with . His sharp intellect and Excellent customer service. Such a wonderful person I met

    American Databank, LLC

    Date: 05/01/2024

    Hello,

    Thank you for taking the time to leave this review of our team member. Have a great day!

    Regards,

    ************************* - Director, Compliance

    American DataBank Group

    110  16th St 8th floor

    Denver CO 80202

    Direct Phone Line: ************

    General Phone: *****************-200-0853

    E-mail: **********************************


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