We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Cable TVs

DISH Network, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cable TVs.

Complaints

This profile includes complaints for DISH Network, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

DISH Network, LLC has 277 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 4,983 total complaints in the last 3 years.
    • 745 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/10/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had Dish Network for approx 3 yrs. A year before I cancelled I had conncidered cancelling because their bill was going too high as I am on a fixed income. I almost cancelled then the price of a new service was way too high, so I called them back and asked to just maintain my service. In Feb of this year 2025 I disconnected service and went to Spectrum. They continue to send me bills of $238.51 this month saying that I agreed to an additional 2 yrs. I did not agree I just ***** service because of the cost. I have repeatedly called them to Prove I agreed. I did not I am disputing this charge and will not pay for it until it is proved I agreed to it. I did not. Thank you for listening, **** ******

      Business Response

      Date: 04/21/2025

      April 17, 2025



      Ms. **** ******
      *****************
      **********, OR 97503

      Re:          BBB Complaint #********
                      **************** - ************

      Dear *************************** 10, 2025, we received your complaint, dated April 10, 2025, filed with the Better Business Bureau.

      You said that you canceled your account, but you still received a bill for $238.51.When you called in to inquire, you were told that you agreed to a new ************ said that you never agreed to a new contract and requested that we remove the balance.

      When we spoke by phone, I advised you that a review of your March 11, 2024, call found that you were offered our Preferred Customer Offer in order to receive a locked-in monthly rate for two years. The disclosures were read to you by our agent. They then transferred you to our automated phone system (which also provided the disclosures) and you were required to enter in your account security PIN to accept the offer; therefore, we consider the balance valid.

      If there are further questions or concerns about this issue, please feel free to contact me at **************.

      Sincerely,



      ***** ****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:          ****** / ******* Better Business Bureau
                      **************************
                      ******, CO 80210

                      ****** ********

    • Initial Complaint

      Date:04/10/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      December 2025 When I moved to my new address, I contacted Dish to cancel my service. However, the representative convinced me to keep the service by offering a special deal. When the technician came to install the service at my new location, he noted that the area had a lot of trees and poor signal reception. Based on that, he advised me not to continue with Dish.I agreed and decided not to proceed. I called Dish again to cancel, but was told that because the cancellation came after the due dateand after time had been spent trying to set up the serviceI would still be responsible for a remaining balance of $355, even though I wasnt able to use the service.

      Business Response

      Date: 04/22/2025

      April 17, 2025



      Ms. ******* ******-*******
      *********************
      *****************

      Re:          BBB Complaint #********
                      **************** - ************

      Dear *********************************** 10, 2025, we received your complaint, dated April 10, 2025, filed with the Better Business Bureau.

      You said you attempted to move your service to your new address, but our technician advised you that your signal is poor due to a lot of trees in your area;therefore, you canceled your account. You were advised that you would be billed $355.00 for the time we spent trying to install the service. You requested that we waive the remaining balance, and issue a refund for what you have already paid.

      A review of your April 3, 2024, call found that you agreed to a commitment, which was first disclosed to you by our representative, and then they transferred you to our automated phone system where it was disclosed again, followed by you being required to enter in your account's security PIN as authorization, which you did. Therefore, we consider the contract and associated early termination fee valid.

      On December 24, 2024, our technician installed your service, and they did not indicate that you had any signal issues. You called in on December 29, 2024, to cancel your service, as you stated you could not get a signal. Our agent offered you a free service call, but you declined. Because you would not allow us to attempt to fix the signal issues you said you were experiencing, we consider your account balance valid.

      As a refund is unwarranted, your request is declined.

      If there are further questions or concerns about this issue, please feel free to contact me at **************.

      Sincerely,



      ***** ****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:          ****** / ******* Better Business Bureau
                      **************************************
                      ******, CO 80210

                      ****** ********

    • Initial Complaint

      Date:04/09/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On or around March 12, 2025, we over paid our bill by $25,000.00. On March 13, 2025, Dish **************** was notified and a refund was requested. As of today, April9, 2025, we have NOT received our refund. Due to this we have been under extreme hardship. Bills have not been able to be paid. My husband and I both are 76 years old. We have tried to contact the corporate office with no avail. I have called customer service everyday and all I get is the run around. Had we not paid our bill our service would have been disconnected. We have no recourse to get our money.

      Business Response

      Date: 05/06/2025

      May 5, 2025



      Mrs. ***** ****
      5 Shadow Ln.
      ******************

      Re:          BBB Complaint #********
                      **************** - ************

      Dear ************************** 10, 2025, we received your complaint, dated April 9, 2025, filed with the Better Business Bureau.

      You indicated that you have not received a refund of your accidental $25,000.00 overpayment from March 13, 2025. You stated that you frequently contacted customer service and you were unable to reach our corporate offices.

      You and I first spoke on April 1, 2025. I advised you that we had to initiate a stop payment on a $50,000.00 refund check sent to you in error. We spoke multiple times over the next 15 days as I worked on having a $25,000.00 check sent out to you. I apologized for the delay, and issued a $50.00 monthly credit for the next 12 months as a customer service gesture,beginning with your April 12, 2025, bill. You acknowledged the discount. I continued to stay in contact with you and left a voicemail on April 14, 2025, indicating the check would be issued soon and when we spoke again on April 17, 2025, I informed you that the refund check was being dropped off at ***.

      We regret that we were unable to get you the refund in a more punctual matter.

      If there are further questions or concerns about this issue,please feel free to contact me at **************.

      Sincerely,



      **** ******
      Corporate Case Manager
      Executive Escalations Team
      DISH Network, L.L.C.

      cc:           ****** /******* Better Business Bureau
                      ********************************************
                      ******,CO 80210

      ****** ********

    • Initial Complaint

      Date:04/09/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dish has not provided ******* services as promised. The Dish account shows it was added as of November but the accounts were never linked and I have been paying for ******* every month. My original ******* account was cancelled and Dish is constantly giving excuses as to why this has not been provided as promised. Today I was told that my receiver is incompatible even though it was installed when I started the service which was to include *******. I am tired of excuses and paying for service that should be free.

      Business Response

      Date: 04/21/2025

      April 17, 2025



      Ms. ******* ******
      273 Star Cluster Cir.
      *******************

      Re:          BBB Complaint #********
                      **************** - ************

      Dear *************************** 10, 2025, we received your complaint, dated April 9, 2025, filed with the Better Business Bureau.

      You said that you were offered ******* free for a year as part of your promotion,but you have not received it.

      When we spoke, I advised you that an email was sent with a redemption code to be entered into your ******* account. You informed me that you no longer have an account with *******. I advised you that we will send another redemption code to use in establishing a new ******* account.

      If there are further questions or concerns about this issue, please feel free to contact me at **************.

      Sincerely,



      ***** ****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:          ****** / ******* Better Business Bureau
                      **************************
                      ******, CO 80210

                      ****** ********

      Customer Answer

      Date: 04/25/2025

       
      Complaint: 23183583

      I am rejecting this response because: have tried calling the number included in the response at least 3 times. The phone doesnt ring and I dont get connected to anyone. I still havent received any emails. I did receive a bill which has already been paid. I just want the service I was promised without getting different excuses from every person I talk to.

      Sincerely,

      ******* ******

      Business Response

      Date: 05/02/2025

      May 2, 2025



      Ms. ******* ******
      273 Star Cluster Cir.
      *******************

      Re:          BBB Complaint #********
                      **************** - ************

      Dear Ms. ***************** May 1, 2025, we received your rebuttal, dated May 1, 2025, filed with the Better Business Bureau.

      You rejected our response stating that you have not received the redemption email for our ******* offer.

      The offer was added to your account and I accepted it on your behalf. You will now receive an email with an explanation for the redemption process. If you do not,please feel free to contact me at **************.

      Sincerely,



      ***** ****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:          ****** / ******* Better Business Bureau
                      **************************************
                      ******, CO 80210

                      ****** ********

    • Initial Complaint

      Date:04/08/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      After the second year contract was up. The charges with up more than $45 dollars months. I refuse to paid the increase of $45.00. Then they continue upcharge me for service. I was only suppose to pay $110.00 that I agree pay. They continue to get increase monthly and monthly. I refused to the paid the most recent bills and now it is collection department at a total $458.00. I want them stop calling me and take this balance out of the collection agency. I want a billing adjustment and this billed taken out of collection..

      Business Response

      Date: 05/09/2025

      May 7, 2025        



      Ms. ******* *****
      *******************
      *****************, ** 62277

      Re:          BBB Complaint #********
      ************

      Dear ************************** 15, 2025, we received your complaint, dated April ******, filed with the Better Business Bureau.

      You stated that after your initial two-year commitment ended, the monthly rate went up by more than $45.00. You said that you were only supposed to pay $110.00 per month but the rate kept changing, so you refused to pay the bill and it is now in collections for $458.00. You requested to receive a billing adjustment.

      Our records show your account was closed due to non-payment on February 27, 2025. At the time of cancellation, the monthly rate was $107.10 under our Preferred Customer Offer (PCO). Several late fees and a payment extension fee added to the monthly rate in the last few months the account was active caused the monthly rate to vary.

      The PCO included a two-year commitment. An early termination fee (ETF) of $300.00 was applied to the account after it was closed. As a courtesy,the *** has been waived, but the remaining balance of $158.49 is valid. Payment can be made at **************, through our automated phone system or with a representative at ****************.

      Sincerely,



      ***** *******
      Corporate Case Manager
      Executive Escalations Team
      DISH Network, L.L.C.

      cc:           ****** /******* Better Business Bureau
                      ********************************************
                      ******,CO 80210

                      ***** *****

    • Initial Complaint

      Date:04/06/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My auto pay was $42 more than it usually is I was told by the operator that a disclosure should have been read to me about an adjustment in price since I asked for a adjustment to my billing cycle I was not told anything that it was going to add $42 on to my bill. The operator told me that it would be $42 more this time but then go back to the regular cycle next month well what happened to the extra $42 that I paid I do not understand and I feel like I've been ripped off I had been with Dish Network for quite some time now and don't understand what happened and why it wasn't explained to me I will dispute this with my bank and the Better Business Bureau if it is not resolved

      Business Response

      Date: 04/17/2025

      April 17, 2025



      Ms. **** *****
      **************
      *********, ** 18018

      Re:          BBB Complaint #********
                      **************** - ************

      Dear ************************** 7, 2025, we received your complaint, dated April 6, 2025, filed with the Better Business Bureau.

      You said that your rate increased without notice. When you called in about it, you were advised that disclosures should have been provided regarding the one-time increase. You were also told that the rate would decrease to what it was before, but you indicated that this was not adequately explained.

      When we spoke by phone, I apologized for any confusion. I informed you that we record our calls for quality assurance, and I reviewed the call where you agreed to change your due date. I found that the agent advised you that your next bill would be more or less than normal due to this change. I agreed to provide you with an account credit of $40.39 in the interest of customer service, nonetheless.

      If there are further questions or concerns about this issue, please feel free to contact me at **************.

      Sincerely,



      ***** ****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:          ****** / ******* Better Business Bureau
                      **********************************************
                      ******, CO 80210

      ****** Steffani    

    • Initial Complaint

      Date:04/04/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My late wife and I had an account with DISH TV under her name and when she passed I reached out to customer service and updated the account into my name. Since then, my service has been cut off every month and they keep trying to charge me all types of fees including late fees when I am not late on my payments. I have reached out to customer service and spoke to a supervisor and this is the 3rd time I&#**;ve been assured everything has been done correctly yet my service continues to be interrupted.

      Business Response

      Date: 04/25/2025

      April 23, 2025



      Mr. ***** ******
      ***************************
      Fairdealing, MO 63939

      Re:          BBB Complaint #********
                      **************** - ************

      Dear *************************** 9, 2025, we received your complaint, dated April ******, filed with the Better Business Bureau.

      You said that after your wife passed away, you called to have the account switched to your name; however, once this was done, the service has been cutoff each month even though you have not missed a payment. You requested a credit for all the late fees you were charged.

      A review of your account revealed that you missed your January 2025 payment. This outstanding balance rolled over to your February 2025 bill causing it to increase to $353.92. You paid your January bill (for $170.46) on March 7, 2025, and the remainder of your February 2025 bill (for $155.02) which included a $12.00 late fee. On March 12, 2025, the payment for $170.46 was reversed causing your March 24, 2025, bill to increase to $343.92.

      Our records show that one of the two late fees was credited on March ******, and the returned payment fee of $20.00 was credited on April 4, 2025. As an exception, I credited the remaining late fee.

      Sincerely,



      ***** ********
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:           ****** /******* Better Business Bureau
                      *************************************
                      ******,CO 80210

                      ****** ********

    • Initial Complaint

      Date:04/04/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On April 4, 2025 a Dish technician, Abdulfata Imam, came to my home at ****************************************************************** to do an install. We had a question on the installation so the technician needed to call Dish. Instead of him calling on his company phone he used my phone to call Dish. I made the mistake of giving him my phone. When the call was answered by the computer system the technician started hitting numbers on my phone very rapidly. I believe he was trying to hack my phone and steal my identity. I called customer service to report and they told me a tech should not be touching my personal phione. So now I am reporting this technician, Abuulfata Imam.

      Business Response

      Date: 04/16/2025

      April 10, 2025



      Mr. ****** ******
      ******************************************************************

      Re:          BBB Complaint #********
                      **************** - ************

      Dear *************************** ******, we received your complaint, dated April 4, 2025, filed with the Better Business Bureau.

      You said that you allowed our technician to use your cell phone. You expressed concern that they may have been trying to steal your identity.

      When we spoke, you indicated that your suspicion arose when the technician pressed a lot of buttons; however, you have received no indication that your credit report has been affected. We appreciate that you brought your customer service concerns to our attention for internal review.

      If there are further questions or concerns about this issue, please feel free to contact me at **************.

      Sincerely,



      ***** ****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:           ****** / ******* Better Business Bureau
                      **********************************************
                      ******, CO 80210

      ****** ********

    • Initial Complaint

      Date:04/03/2025

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Since January 2025 my dish will shut off and give me a 1553 error code and a 1303 error code. I had a technician come out yesterday and he replaced the *** on the dish, he said the signal was slow. He said that if we had any further issues to contact dish again and he will come back out to try to resolve it again. My husband called because it was doing it again this evening. The customer service agent that was on the phone had a TV blaring in the background with someone yelling profanities. She was trying to get off the phone asap. Telling us it was an internet issue. Meanwhile I was on my internet working. We told her to send the tech back out or come get the equipment out of our house!

      Business Response

      Date: 04/28/2025

      April 26, 2025



      Ms. ********* *****
      **************
      ************, *************

      Re:          BBB Complaint #********
                      **************** - ************

      Dear ************************** 4, 2025, we received your complaint, dated April ******, filed with the Better Business Bureau.

      You said you have been experiencing technical issues since a January 2025 technician visit. You also expressed dissatisfaction with the customer service you received. You requested your service be repaired.

      When we spoke, I offered to send a senior-level technician to do a full evaluation of your equipment setup, which you accepted. If you continue to experience issues afterward, you may reach out to me directly at **************.

      We strive to provide excellent customer service and we regret your experience was unfavorable.

      Sincerely,



      ****** *****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:           ****** /******* Better Business Bureau
                      ********************************************
                      ******,CO 80210

                      ****** ********

      Customer Answer

      Date: 04/29/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. As long as my service is remedied. 

      Sincerely,

      ********* *****
       

    • Initial Complaint

      Date:04/02/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm just now able to get to this as My partner passed away from battling cancer last year. My countless hours on the phone w customer service was pointless. We are on fixed income. Asked DISH how we could save money and said if we change receiver to non recording we could save 5-7$ mo. We were not under contract at the time but unbeknownst to us, was roped into a contract. Not only did our rate go up (from $48.18/mo last pd 9/8/23 to $84.60/mo) with only local and basic channels as before. When I wanted to change the plan back they said no, and we lost our long standing plan and manageable payment. Now they say I have to pay to get out of contract. I've been trying to speak to management but to no avail on several occasions. The literally hours spent trying to resolve this with them has been burdensome and over taxing. I've been on a fixed income and a customer of theirs for over 20 years. I would like retribution i.e. letting me out of this contract with no penalty, as well as the extra money I paid extra all these months since 9/24/23 when this "contract" took effect. I feel blackmailed by this company, I don't watch DISH anymore. I would like to know if there are any other agencies I can make this complaint to, I feel they're taking advantage of seniors. I am estimating $84.60 x 20 months ($1692.00), less original payment of $48.18 x 20 mos. ($963.60) (Net $728.40) would be a fair refund, plus immediately canceling my contract/service with no further penalty. This does not include less the $5-7 month they said I would save if I switch the receiver. I'm also not charging for the agonizing time spent on hold and on the phone waiting to be escalated to someone who should have been able to help me. Thank you.

      Business Response

      Date: 04/22/2025

      April 21, 2025



      Ms. **** ***** *******
      PO Box 728
      ********************

      Re:          BBB Complaint #********
                      **************** - ************

      Dear **************************** 3, 2025, we received your complaint, dated April ******, filed with the Better Business Bureau.

      You said that your bill was supposed to be lower after you exchanged equipment, but it increased from $48.18 to $84.60. You were also not made aware of the 24-month contract requirement. In addition, you mentioned you were unable to resolve this until now due to the recent passing of your partner. You requested to be released from the remaining term of the commitment and refunded $728.40.

      On October 2, 2023, you were informed that your monthly rate was incorrect (as it was quoted $71.09,but you were charged $76.83); therefore, a monthly credit for $5.74 for 23 months was applied to your account to correct the issue.

      A review of your September 23, 2023, call revealed that the 24-month commitment was disclosed to you and you verbally agreed to it.

      On behalf of DISH Network, please accept my sincere condolences for the loss of your partner.

      As a courtesy, I waived the remaining term of the commitment and you can cancel your service without penalty. Therefore, your refund request is denied.

      If there are further questions or concerns about this issue, please feel free to contact me at *************.

      Sincerely,



      ***** ********
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:           ****** /******* Better Business Bureau
                      ********************************************
                      ******,CO 80210

                      ****** ********

    DISH Network, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.