Reviews

Review Details

• Review fromLynn B

  Date: 05/09/2025

  1 star
  Never could get programs to play on my TV. Follow directions, cleared my cache and went around in circles. Gave up. Signed up for **** and it worked right away.

• Review fromMahmoud N

  Date: 03/24/2025

  1 star
  For the past several months, i have contacted Sling TV customer service and they not resolved my issue. I get the same answer that they have someone looking into my complaint but have not received all my International channels I pay for monthly. Stay away from this company and go with another satellite company for Middle Eastern and ***** channels.

• Review fromMo K

  Date: 03/18/2025

  1 star
  I signed up for a free trial with Sling TV on March 11 and was charged $32.55 for a full month on March 14. However, immediately after the charge, I experienced a technical issue that prevented me from streaming anything. I reported the issue and was told by Sling that they were aware of the problem and working on a fix. Three days later, the problem persisted, and I called againonly to be told that they do not issue refunds, even if the service is unavailable.I escalated my request, but their policy prevents speaking with a manager. Essentially, I was charged for a service I never received, and Sling outright refused to refund my money despite admitting to the technical issue. This is unacceptable.If youre considering Sling, be warned: their customer service is rigid, their policies are unfair, and if you experience issues, youll be paying for nothing. I strongly advise against using this service.

• Review fromErik H

  Date: 03/09/2025

  1 star
  Terrible customer service and service providing. While it maybe be legal to keep prepaid funds based on terms and conditions, its not the right thing to do when the service is poor. You should offer prorated refunds for the amount of time I wont be using your services. Especially since I have to buy a competent one. The app on the TV signs me out almost every time I login. Theres no easy way to sign back in with mobile or anything. And many games on **** werent available even by logging in to **** with Sling as my service provider. Do the right thing and take care of your customers.

• Review fromLeon T

  Date: 03/06/2025

  1 star
  I renewed with Sling for the 2024 *** football season to watch my ******** play, as I don't get good reception over the air on all channels, and not all games are streamed on platforms to which I'm ************* the ******** didn't make it into the playoffs this year, I canceled my subscription on December 30, 2024, after spending $40 to renew until January 30, 2025. There was one game left on the schedule, on January 5, 2025.When I tried to watch the game, I found out that Sling had already switched my account to using Freestream, with no access to the game. I called Sling, and they blamed ***** for not sending them my payments, which I was told was not an uncommon problem, so they canceled my service. But this happened right after I canceled the subscription, after months of no problems, and no experience of this happening with any other subscription I pay through *****? I call shenanigans.I was told they would either restore my service immediately, or I would receive a refund for my last month. *Neither happened.*Ultimately, I didn't get to watch the last game of the season. And Sling stole $40 from me, and my time.This isn't the first problem I've had with managing my Sling subscription. Last time I filed a formal complaint through the BBB, and their response to that was good, and I got my money back. But I'm done with them. They can keep the $40 they stole, and that's the last they'll get from me. They're a weaselly outfit that scams their customers.

• Review fromSamantha S

  Date: 03/03/2025

  1 star
  Misrepresented live TV and will not refund my money when I told them I could not get the show I wanted to watch live

• Review fromKarla W

  Date: 02/24/2025

  1 star
  I signed up for the 8 day trial on January 1st. I canceled it on January 2nd with ****** *** was billed for the entire month of January. So, when I tried to watch anything on sling they wanted me to $49.00 again. I called ****** was assured they would cancle this and get me money back. It never happened. In February I got email from ****** stating that my storage is full and I need to get more storage. So I gave them my debit card number to pay for storage and they also paid for sling TV and $49.00 and they also took or for ********* and you cannot talk to a real person at Sling TV or at ******. They have taken almost $100.00 from me in two months for services that I didn't want.

• Review fromGrier R

  Date: 02/03/2025

  1 star
  Absolute trash of a service, there is ZERO customer service, but they can see to raise the price of their service about 15% every year since I signed up and call their extortion "industry standard".

• Review fromMike B

  Date: 01/15/2025

  1 star
  They may be fraudulent I'm not sure but I'd side on caution. A company could disappear overnight. You can't contact a human!! How do you know they exist? How do you cancel? How do you get your money back? I tried to call and all there numbers are dead! My advice protect your money and find another provider. Don't be a fool. This is my opinion, yours may differ, if you are an easy *****

• Review fromDaniel V

  Date: 01/05/2025

  2 stars
  The product itself is fine however I was charged twice for a monthly payment of $50.99. Tried resolving the issue with their chat bot and was put on hold for a live *** who ended the chat twice without saying anything. Finally contacted CS by phone and they dispute the charge though my bank account states they charged me twice on the same day. I have undisputable proof yet no refund or credit.