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Business Profile

Warranty Plans

HomeSafe

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Warranty Plans.

Reviews

Customer Review Ratings

1.6

Average of 101 Customer Reviews

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Review Details

  • MICHAEL B

    Date: 02/04/2025

    MICHAEL B

    Date: 02/04/2025

    HOME SAFE HAS BEEN THERE FOR US WHEN WE NEEDED THE SERVICE THE MOST. WE HAVE USED THEIR SERVICES A FEW TIMES WITHOUT ANY PROBLEMS OR REGRETS. CUSTOMER SERVICE PERSONNEL ARE AWESOME AND THEY MAKE SURE TO GET TO THE BOTTOM OF THE PROBLEM AND HELP TO GET IT RESOLVED ASAP. KUDOS TO ALL OF THE STAFF. YOU GUYS AND GALS ROCK!

    HomeSafe

    Date: 02/06/2025

    We appreciate you taking the time to tell us about your positive experience!

    We are glad to have you as a part of HomeSafe! 

     

    Client Relations. 

  • Esther O T

    Date: 01/29/2025

    Esther O T

    Date: 01/29/2025

    The agent that I spoke with gave me all the information that I needed for the claim.Very professional and friendly.

    HomeSafe

    Date: 01/30/2025

    Thank you for taking the time to share your feedback! 

    We are happy to have you as part of HomeSafe!

    Client Relations.

  • Delora G

    Date: 01/04/2025

    Delora G

    Date: 01/04/2025

    Its great sometimes! I have a fridge that went out 1 week ago yesterday! Repair man came, gave an estimate and was submitted by him and I also submitted it for my reimbursement. As of today its still in line waiting! A fridge should be a top priority for repair due to needing it so much! Thats my biggest complaint!

    HomeSafe

    Date: 01/08/2025

    HomeSafe requested that the Administrator of your ************ Contract examine your claim based on the review you have provided. The results of this investigation indicate that the claim has already been reviewed, and a response provided through other channels.

     

    Client Relations 

  • Joseph L

    Date: 12/23/2024

    Joseph L

    Date: 12/23/2024

    Very nice pleasant lady that new the information on my account

    HomeSafe

    Date: 12/26/2024

    Thank you for taking the time to share your experience!

    We are glad to have you as a part of HomeSafe! 

     

    Client Relations

  • Hobert H

    Date: 12/22/2024

    Hobert H

    Date: 12/22/2024

    All Was A Great Experience ! No Problems !! We Recommend To Everyone !!

    HomeSafe

    Date: 12/26/2024

    Thank you for taking the time to share your experience!
    We are glad to have you as a part of HomeSafe! 

    Client Relations

  • NITIN C

    Date: 12/13/2024

    NITIN C

    Date: 12/13/2024

    Beware it is scam. Your Claim will never get approved they will find something or the other to deny your claim. Don't fall for the sales pitch

    HomeSafe

    Date: 12/19/2024

    HomeSafe requested that the Administrator of your ************ Contract examine your claim based on the review you have provided. The results of this investigation indicate that the claim was adjudicated correctly according to the specific terms and exclusions of the ************ Contract.

     

    Client Relations. 

  • Barbara C

    Date: 12/11/2024

    Barbara C

    Date: 12/11/2024

    I had a policy. They took ach payment every month. In nov. I had to pay from a different account for nov and they took dec too without my permission! They told me to get a lawyer! I cancelled and don't let them achdebit!

    HomeSafe

    Date: 12/19/2024

    Thank you for bringing this to our attention.

    Your payment method was updated in November and we had not received a call to change that. 

    It does appear the payment was returned and your account has been cancelled per your request.

    We are sorry to lose you as a customer.

    Client Relations. 

  • Garry S

    Date: 12/06/2024

    Garry S

    Date: 12/06/2024

    Always finding ways how not to pay claim. Terrible. Tried it twice. Don't' bother. They spend their money on luring you in, but when it comes to paying claim they find a way not to..

    HomeSafe

    Date: 12/19/2024

    HomeSafe requested that the Administrator of your ************ Contract examine your claim based on the review you have provided. The results of this investigation indicate that the claim was adjudicated correctly according to the specific terms and exclusions of the ************ Contract.

     

    Client Relations.

  • Sal C

    Date: 11/30/2024

    Sal C

    Date: 11/30/2024

    They are thieves. I waited one week for nothing to have an ice maker repaired. Talked to 8 people during the week. Never got a repair. $63 dollars a month. For nothing. I cant say it loud enough. Stay away from this company!! Run dont walk. This was just an ice maker imagine if it was a furnace a water supply repair a hot water tank. They take your money and give no service whatsoever. Stay away from home safe and choice. They are both full of BS. Lets see their response. They have no providers country wide as they state. Stay away !!!!!! Youre throwing the money away. Also contact their attorney generals office. Its fraud.

    HomeSafe

    Date: 12/06/2024

    HomeSafe requested that the Administrator of your ************ Contract examine your claim based on the review you have provided. The Administrator will be reaching out to you directly to resolve this in a timely manner.

    Client Relations. 

  • Tasha W

    Date: 10/08/2024

    I would give them a zero stars but it doesnt allow me to. I have paid fr this company for 6 months and the first time I file a claim they sent someone out to investigate the issue. They charged me and a week later my toilet is not fixed. I called they said they are still investigating. I asked to speak to a manager I was told that the manager cant do anything. I advised I will contact BBB but they didnt care. I am canceling service and will never recommend them to anyone.

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