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Business Profile

Mailing Equipment

Quadient, Inc.

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Quadient, Inc. has 87 locations, listed below.

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    Customer Review Ratings

    4.55

    Average of 695 Customer Reviews

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    Review Details

    • Barbara H.

      Date: 06/09/2025

      Barbara H.

      Date: 06/09/2025

      Darcy was very pleasant and listened to my problem, and was able to satisfy everything that was needed. She is a great asset to your company.

      Quadient, Inc.

      Date: 06/10/2025

      Hi ******** thank you for reaching out to share your experience with our Customer Service Representative Darcy! I am very happy to hear that Darcy provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with Darcy's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Christopher E.

      Date: 06/06/2025

      Christopher E.

      Date: 06/06/2025

      Ashely was amazing!!! Top rated customer service!! Truly appreciate her assistance.

      Quadient, Inc.

      Date: 06/09/2025

      Hi ***********, thank you for reaching out to share your experience with our Customer Service Representative Ashley! I am very happy to hear that Ashley provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with Ashley's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Aloysius H.

      Date: 06/06/2025

      Aloysius H.

      Date: 06/06/2025

      I reached out to customer Service to request a technician for an issue that i was facing with the postal machine, I was pleasantly greeted by Ms. Ashley -customer service representative. who did ask me to verify myself and asked all the right questions in order to be able to quickly resolve the issue. I gave her the description and she updated me with all the info I needed, set up the appointment, let me know who the technician was going to be and the time duration when he would contact me. asked me how my day was going, was courteous and very responsive to any questions I had, and I was contacted within the specified time frame by the tech who came in and resolved the issue. Ashley went above and beyond the Call of duty as her greeting was professional and courteous, and when she closed the conversation she ended by saying "is there any thing else I could help you with", thank you Ashley for a job well done.

      Quadient, Inc.

      Date: 06/09/2025

      Hello ********* thank you for reaching out to share your experience with our Customer Service Representative Ashley! I am very happy to hear that Ashley provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with Ashley's supervisor. Your business is important to us. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Ali, Customer Service Manager

    • Elizabeth M.

      Date: 06/05/2025

      Elizabeth M.

      Date: 06/05/2025

      The representative that I spoke with was very helpful. He assisted me while on the phone to change the settings for the supervisor and the stamp printing. He was patient while waiting for me to get situated. The technical help was easy to understand and was given in a expedited manor.

      Quadient, Inc.

      Date: 06/09/2025

      Hi ********** thank you for reaching out to share your experience with us! I am very happy to hear that our Customer Service team provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Aries Global Logistics / NTG Air & Ocean, LLC

      Date: 05/30/2025

      Aries Global Logistics / NTG Air & Ocean, LLC

      Date: 05/30/2025

      Teresa was great, very helpful and  gave a good first impression

      Quadient, Inc.

      Date: 06/04/2025

      Hi ********* thank you for reaching out to share your experience with our Customer Service Representative Teresa! I am very happy to hear that Teresa provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Dianne Wilson

      Date: 05/30/2025

      Dianne Wilson

      Date: 05/30/2025

      Yimmy(Yinny) was very nice and helpful. She was able to answer my questions. I was very pleased with her over all. Thank you.

      Quadient, Inc.

      Date: 06/04/2025

      Hi ******* thank you for reaching out to share your experience with our Customer Service Representative Yimmy! I am very happy to hear that Yimmy provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Toni A.

      Date: 05/29/2025

      Toni A.

      Date: 05/29/2025

      Julio was patient and thorough throughout the process. I was able to understand everything that he said.

      Quadient, Inc.

      Date: 05/30/2025

      Hi ***** thank you for reaching out to share your experience with our Customer Service Representative Julio! I am very happy to hear that Julio provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • John B.

      Date: 05/28/2025

      John B.

      Date: 05/28/2025

      Mike was very kind and efficient.
      Difficult to complete this until dispatch and report are equally proficient.

      Quadient, Inc.

      Date: 05/29/2025

      Hi John, thank you for reaching out to share your experience with our Customer Service Representative Mike! I am very happy to hear that Mike provided a great experience. We will call you to follow-up on your work order to ensure everything has been resolved. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Kathy L.

      Date: 05/27/2025

      Kathy L.

      Date: 05/27/2025

      I called Customer Service and Omar assisted me.
      He gave me all the information I needed and also promptly emailed me a User Guide that I needed.

      Quadient, Inc.

      Date: 05/28/2025

      Hi ****** thank you for reaching out to share your experience with our Customer Service Representative Omar! I am very happy to hear that Omar provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Terry R.

      Date: 05/22/2025

      Terry R.

      Date: 05/22/2025

      Flora has assisted me professionally, quickly and efficiently. She has shown that she is supportive and dedicated to wanting to help me out to resolve any issue that I may have. This is why I have given her 5 stars. Quadient has a great team of customer service representatives. My thanks go to Quadient for their continued customer service support.

      Quadient, Inc.

      Date: 05/27/2025

      Hi ****** thank you for reaching out to share your experience with our Customer Service Representative Flora! I am very happy to hear that Flora provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with Flora's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

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