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Business Profile

Mailing Equipment

Quadient, Inc.

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Quadient, Inc. has 87 locations, listed below.

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    Customer Review Ratings

    4.55

    Average of 695 Customer Reviews

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    Review Details

    • Yoko K.

      Date: 05/20/2025

      Yoko K.

      Date: 05/20/2025

      Ms Windy was simply wonderful to support what I needed to resolve with the payment issue!
      She was quick to respond and provided detailed guidance for me to understand the problem.
      I am a big fan of her!

      Quadient, Inc.

      Date: 05/21/2025

      Hi ***** thank you for reaching out to share your experience with our Customer Service Lead Windy! I am very happy that Windy provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with Windy's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Clara C.

      Date: 05/19/2025

      Clara C.

      Date: 05/19/2025

      Greta was very very helpful in getting my situation resolved. She is awesome and patient. The shipping is very pricing. I like to see Quadient gives it customers a break on shipping costs.
      Kind regads.

      Quadient, Inc.

      Date: 05/20/2025

      Hi ****** thank you for reaching out to share your experience with our Customer Service Representative Greta! I am very happy to hear that Greta provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Tori M

      Date: 05/19/2025

      Tori M

      Date: 05/19/2025

      Appreciative. Thank you for all you help you provided me with. My franking machine was giving error codes and your representative walked me through the process. It is up & working now.

      Quadient, Inc.

      Date: 05/20/2025

      Hi ***** thank you for reaching out to share your experience with us! I am very happy to hear that our Customer Service team provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Linda E.

      Date: 05/16/2025

      Linda E.

      Date: 05/16/2025

      Great, friendly and efficient service. Had my problem fixed in no time.

      Quadient, Inc.

      Date: 05/19/2025

      Hi ****** thank you for reaching out to share your experience with us! I am very happy to hear that our Customer Service team provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Jeronimo C.

      Date: 05/16/2025

      Jeronimo C.

      Date: 05/16/2025

      great customer service, professional, service was efficient -- well knowledged and assisted with ease

      Quadient, Inc.

      Date: 05/19/2025

      Hi Jeronimo, thank you for reaching out to share your experience with us! I am very happy to hear that our Customer Service team provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service Manager

    • Willie G.

      Date: 05/16/2025

      Willie G.

      Date: 05/16/2025

      Precious is very pleasant and knowledgeable with the information she give. It is my opinion that she is a great asset to the company ( Quadient) and deserves a raise whenever possible. I look forward to working with her again, as a matter of fact I always request her because she give such precise information that all of my questions are answered.

      Quadient, Inc.

      Date: 05/19/2025

      Hi ******, thank you for reaching out to share your experience with our Customer Service Representative Precious! I am very happy to hear that Precious provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with Precious's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service Manager

    • ALISA B.

      Date: 05/15/2025

      ALISA B.

      Date: 05/15/2025

      The customer service rep, Ashley, was very helpful and responsive. Understanding the urgency of the situation, she sent the order the quickest way possible.

      Quadient, Inc.

      Date: 05/16/2025

      Hi Alisa, thank you for reaching out to share your experience with our Customer Service Representative Ashley! I am very happy to hear that Ashley provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Ali, Customer Service Manager

    • Sharon R.

      Date: 05/14/2025

      Sharon R.

      Date: 05/14/2025

      Chelsea - Thank you so very much for correcting an issue that we had with our machine in literally 30 seconds! It was a pleasure speaking with you and truly appreciate you reaching out to me and taking care of our issue!

      Quadient, Inc.

      Date: 05/15/2025

      Hi ******* thank you for reaching out to share your experience with our Customer Service Lead Chelsea! I am very happy that Chelsea provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with Chelsea's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Ali, Customer Service Manager

    • US Census Bureau

      Date: 05/14/2025

      US Census Bureau

      Date: 05/14/2025

      Our issue has been resolved. We have changed the rating.

      Quadient, Inc.

      Date: 05/15/2025

      Hi ******, thank you very much for taking the time to update your review. We value your business, and your experience is important to us. I am very happy to hear that we were able to resolve everything for you. – Kimberly A*** Customer Service Manager

    • Sharon

      Date: 05/12/2025

      Sharon

      Date: 05/12/2025

      I spoke with Ashley regarding a need our company had. Ashley was very pleasant to work with! She was patient, very understanding and most excellent customer service. Ashely knew was she was talking about, also just a very pleasant person. She should be acknowledged for her patience of walking repeating and walking me through some things. Thanks so much Ashley! With appreciation!

      Quadient, Inc.

      Date: 05/13/2025

      Hi ******* thank you for reaching out to share your experience with our Customer Service Representative Ashley! I am very happy to hear that Ashley provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with Ashley's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service Manager

    Quadient, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

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