Reviews
This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 698 Customer Reviews
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Review fromNPPTA
Date: 01/30/2024
5 starsNPPTA
Date: 01/30/2024
Quadient Rep Kavonja assisted with two issues on two separate calls with friendly professionalism, and support. I appreciate her detailed, speedy assistance. We have all the supplies and scheduled PM service for our busy season. Thank you Kavonja and Quadient.
Quadient, Inc.
Date: 02/02/2024
Hello, thank you for reaching out to share your experience with our Customer Service Representative Kavonja! I am very happy to hear Kavonja was able to help resolve everything for you quickly. We want to ensure you feel valued and supported while speaking with our Customer Service team. I am very happy to hear Kavonja reflected this with her service. Your feedback is very important to us, and we appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromLaura J
Date: 01/29/2024
5 starsLaura J
Date: 01/29/2024
Although I waited on hold a very long time (20 minutes) and eventually gave up and selected "1" for a call-back to me, within a minute I received a call from Quadient. Lee was very professional and helpful in assisting me.Quadient, Inc.
Date: 02/02/2024
Hi ****** thank you for reaching out to share your experience with our Customer Service Representative Lee! I am happy to hear Lee was able to help. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service ManagerReview fromPatrick T.
Date: 01/29/2024
4 starsPatrick T.
Date: 01/29/2024
Customer Support was very helpful, follow up was spot on.Quadient, Inc.
Date: 02/02/2024
Hi ******** thank you for reaching out to share your experience with our Customer Service team! I am happy to hear we were able to help. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Ali, Customer Service ManagerReview fromWendy B.
Date: 01/29/2024
5 starsWendy B.
Date: 01/29/2024
Helpful and nice and provided additional helpful information regarding website.Quadient, Inc.
Date: 02/02/2024
Hi ****** thank you for reaching out to share your experience with our Customer Service team! We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromSandy C.
Date: 01/26/2024
5 starsSandy C.
Date: 01/26/2024
We just upgraded to a new machine and also purchased software that lets us upload our documents and Quadient mails them out for us! Definitely a game changer for us when we have large mailings and project deadlines.Quadient, Inc.
Date: 02/02/2024
Hi *****, thank you for reaching out to share your experience with us! I am very happy to hear the upgraded equipment and software has a made a positive difference for your business. We value your feedback and appreciate the time you took to leave us a review. Thank you for choosing Quadient! – Kimberly A*** Customer Service ManagerReview fromPatricia J.
Date: 01/26/2024
5 starsPatricia J.
Date: 01/26/2024
Skylar was friendly, professional and very helpful to provide the instructions I needed to order supplies and to change the imprint on my postage machine. He is very efficient and made me feel I could contact him in the event I needed more assistance. Great customer serviceQuadient, Inc.
Date: 02/02/2024
Hi ********* thank you for reaching out to share your experience with our Customer Service Representative Skylar! We want to ensure you feel valued and supported while speaking with our Customer Service team. I am very happy to hear Skylar reflected this with his service. Your feedback is very important to us, and we appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromAndrea R.
Date: 01/26/2024
5 starsAndrea R.
Date: 01/26/2024
It's rare for a company to make you feel like your business matters these days, but Quadient always makes me feel like I'm an important customer. They are so nice and responsive. Definitely a rare quality in this day and age.Quadient, Inc.
Date: 02/02/2024
Hi ******, thank you for reaching out to share your experience with us! Your business is very important to us, and I am thrilled to hear our Customer Service team reflected this during your interaction. We value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service ManagerReview fromOlivia M.
Date: 01/26/2024
5 starsOlivia M.
Date: 01/26/2024
Great customer service! Josephine was very helpful and knowledgeable. My issue was resolved quickly and efficiently.Quadient, Inc.
Date: 02/02/2024
Hi ******* thank you for reaching out to share your experience with our Customer Service Representative Josephine! I am happy to hear we were able to help resolve everything for you quickly. We truly value your feedback and appreciate the time you took to leave us a review. I will share this wonderful feedback with Josephine's supervisor! – Kimberly A*** Customer Service ManagerReview fromKate F.
Date: 01/25/2024
5 starsKate F.
Date: 01/25/2024
I am happy we switched to Quadient. My experience has been good. No issues with the service, and they are always helpful when I call.Quadient, Inc.
Date: 01/26/2024
Hi ****, thank you for reaching out to share your experience with us! We value your business and appreciate the time you took to leave us this wonderful feedback. Thank you for choosing Quadient! We are very happy you decided to join us.– Kimberly A*** Customer Service ManagerReview fromMary J.
Date: 01/25/2024
5 starsMary J.
Date: 01/25/2024
I was very impressed with how professional everyone was. We are all setup now, and we are loving how convenient this has made our mailing process. I called customer service for help with some of the features and everyone was so patient and friendly!Quadient, Inc.
Date: 01/26/2024
Hi ***** thank you for reaching out to share your experience with us! We truly value your feedback and appreciate the time you took to leave us this wonderful feedback. Thank you for choosing Quadient! – Kimberly A*** Customer Service Manager
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