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Business Profile

Mailing Equipment

Quadient, Inc.

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Quadient, Inc. has 87 locations, listed below.

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    Customer Review Ratings

    4.55

    Average of 695 Customer Reviews

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    Review Details

    • Beverly

      Date: 04/02/2025

      Beverly

      Date: 04/02/2025

      Mike was a great help, I like to talk to a real person, thank you

      Quadient, Inc.

      Date: 04/04/2025

      Hi ******** thank you for reaching out to share your experience with our Customer Service Representative Mike! I am very happy to hear that Mike provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • denise r.

      Date: 03/28/2025

      denise r.

      Date: 03/28/2025

      Desaree was very helpful and patient. She helped me resolve my problem in a timely matter. You are very lucky to have her.

      Quadient, Inc.

      Date: 03/31/2025

      Hi ******* thank you for reaching out to share your experience with our Customer Service Representative Desare! I am very happy to hear that Desare provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A Customer Service Manager

    • Kadel H.

      Date: 03/28/2025

      Kadel H.

      Date: 03/28/2025

      Jovantae provided excellent customer service. He was very pleasant, and the way he spoke showed that he is happy and loves his job.

      Quadient, Inc.

      Date: 03/31/2025

      Hi ****** thank you so much for reaching out to share your experience with our Customer Service Representative Jovantae! I am very happy to hear that Jovantae provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service Manager

    • Judy M.

      Date: 03/27/2025

      Judy M.

      Date: 03/27/2025

      Noah was very knowledgeable and kind. I have not received an email yet on cancelling our least, so I can't review the company as a whole but Noah gets 5 stars

      Quadient, Inc.

      Date: 03/28/2025

      Hi ***** thank you for reaching out to share your experience with our Customer Service Representative Noah! I am very happy to hear that Noah provided a great experience. Your lease cancellation has been processed. Noah will reach out to you to provide an update on your return instructions. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Al** Customer Service Manager

    • Darlene C.

      Date: 03/27/2025

      Darlene C.

      Date: 03/27/2025

      Gretta was very helpful and displayed great customer service and was very knowledgeable.

      Quadient, Inc.

      Date: 03/28/2025

      Hi ******** thank you for reaching out to share your experience with our Customer Service Representative Greta! I am very happy to hear that Greta provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Al** Customer Service Manager

    • GeorgeGJr

      Date: 03/26/2025

      GeorgeGJr

      Date: 03/26/2025

      I am happy with the quality of service that Makoni provided. He was easy to work with.

      Quadient, Inc.

      Date: 03/27/2025

      Hi ******* thank you for reaching out to share your experience with our Customer Service Representative Makoni! I am very happy to hear that Makoni provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Cheri D.

      Date: 03/26/2025

      Cheri D.

      Date: 03/26/2025

      Noah was very helpful and thorough! I appreciated his help!

      Quadient, Inc.

      Date: 03/27/2025

      Hi ****** thank you for reaching out to share your experience with our Customer Service Representative Noah! I am very happy to hear that Noah provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    • Lisa M.

      Date: 03/26/2025

      Lisa M.

      Date: 03/26/2025

      The gentlemen who assisted me with my mail printing problem was knowledgeable, professional. Even though I was having issues on my end going through the steps, he continued to be patience and understanding.

      Quadient, Inc.

      Date: 03/27/2025

      Hi ***** thank you for reaching out to share your experience with us! I am very happy to hear that our Customer Service team provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service Manager

    • Jesus

      Date: 03/25/2025

      Jesus

      Date: 03/25/2025

      Keep up the great job and the great service and I appreciate your continue support and cooperation.

      Quadient, Inc.

      Date: 03/26/2025

      Hi ****** thank you for reaching out to share your experience with us! I am very happy to hear that our Customer Service team provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Al** Customer Service Manager

    • Sarah L.

      Date: 03/24/2025

      Sarah L.

      Date: 03/24/2025

      Kavonja was incredibly helpful and went SO far out of her way to take care of my business today. We had not received our ink that was supposed to be auto shopped, and Kavonja informed me that there was an unpaid invoice when it was supposed to ship so it had not been shipped yet. She helped reinstate the order and then set a reminder for two days later to reach out to me to ensure I had received an order confirmation (which I did). We received our ink not even a week later. It's been a long time since I have received customer service to the level that I can't wait to send a survey to their employer. I have managed teams for close to 20 years and I promise this is an employee you don't want to lose. She is phenomenal.

      Quadient, Inc.

      Date: 03/25/2025

      Hi ****** thank you so much for reaching out to share your experience with our Customer Service Representative Kavonja! I am very happy to hear that Kavonja provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with Kavonja's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    Quadient, Inc. is BBB Accredited.

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    This business has committed to upholding the BBB Standards for Trust.

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