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Business Profile

Mailing Equipment

Pitney Bowes Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Pitney Bowes Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 197 Customer Reviews

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    Review Details

    • Janet B

      Date: 12/04/2023

      Overpriced scam artist company. ZERO customer service support. Never an actual person to speak with. Scammed us over a year of lease payments for a meter that we wanted to return. Meter constantly went offline. The list goes on. DO NOT give this company your business. If only we could give ZERO stars...

    • Sean S

      Date: 12/02/2023

      Every single time I have been shipped something through Pitney Bowes It is marked as delivered one to three days before it ever shows up if it does. What is the point of tracking information if nothing it tells you is true? Pitney Bowes must be so incredibly cheap to use otherwise no one would use it.

    • Tabby T

      Date: 12/01/2023

      The worst shipping company I have ever dealt with. Can't get any info on my package that was suppose to arrive on 10-22-23 and when you call the say they can't give any info because they don't have it????????

    • Jonathon T

      Date: 11/30/2023

      My package is missing and nobody will help me this company does not want to help it's customers

    • Zara Z

      Date: 11/28/2023

      If this is not the worst company that ever existed in this world, I don't know what is. Just forget about quality of any type, it doesn't exist when it comes to these nincompoops. They will loose your stuff everytime and won't give you any explanations or apologies. I would rather chew off my left hand than have anything shipped by them. Pitney Bowes or more like Pit of Bile is an all consuming hell that will devour all the hopes you ever had of getting whatever you ordered or any resemblance of customer service. Their chat support is the epitome of uselessness, all I asked is why don't you have tracking history for 5 days and why does the delivery date changed 4 times(so far). They literally ended chat, just hanged up. Well, karma is a bitch and I surely hope that this pit of bile bowels will get theirs. There are tons of lawsuits against them too. Beware of this inferno. And I wish companies would stop using this wretched company as a shipping intermediary.

    • Brente B

      Date: 11/28/2023

      Absolute S+*t show ! I receive packages from the middle and far east weekly and have never had a delivery longer than 10 days. All of sudden packages taking two to 3 weeks and longer, no tracking for days and days. To make a long story short Pitney Bowes is in the picture, normally, I place any order and the package at *** within 4 days cleared customs in 1 or less, handed off to **** and at my house in ******* *n 3 days 4 max. Pitney Bowes got the package in *** **** ** ** *** *** ***** ******** finally ******* where it stayed for 2 more days before handing over to the USPS . Once they finally get , I have it the next day.. and they send it 3 different place first.. so I no longer complain about USPS .. You can’t talk to them, or get a response.. I finally went to my vendors and stated I can’t do business with anyone who uses a logistics company the partners with Pitney Bowes ..

    • Vanessa P

      Date: 11/27/2023

      Bad customer service over the phone and could not let me talk to a manager to see how they could help. Playing tag over the phone between companies is ******** and needs to be resolved.

    • Lisa R

      Date: 11/25/2023

      I wish I could give less than a 1 star. I wish companies will stop using this company. Lost my package twice and no way to contact them. This was a present for my son and now it is sold out! Very disappointed. I hope they can shut down this company!

    • Joe B

      Date: 11/14/2023

      Vaporware. Their so called enterprise solution is at best alpha phase trash. This has got to be one of the worst integrations I've ever worked on with a vendor. Avoid at all costs.

    • Shea P

      Date: 11/13/2023

      They lost my package that is worth $300. How do you lose a package?? This company are thieves, DO NOT DO BUSINESS WITH THEM!!!

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