Reviews

This profile includes reviews for Bluegreen Vacations Unlimited, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Bluegreen Vacations Unlimited, Inc. has 58 locations, listed below.

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  Bluegreen Vacations Unlimited, Inc.

  4960 Conference Way N STE 100 Boca Raton, FL 33431-3311

• 

  Bluegreen Corporation - All Locations

  PO Box 212 Boyne Falls, MI 49713-0212

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  Bluegreen Vacations Unlimited

  3500 Depauw Boulevard #2060 Indianapolis, IN 46268

• 

  Bluegreen Timeshares

  120 W Bryan St Savannah, GA 31401

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  Bluegreen Corporation

  100 Front Nine Dr. Saint Augustine, FL 32092

Review Details

• Review fromLisa C

  Date: 04/25/2023

  1 star

  Lisa C

  Date: 04/25/2023

  We have been happy Bluegreen owners for over 25 years. However over the past 10 years, management has been allowing the sales ************** supervisors to use enethical tactics to make sales, which includes blatant lies to customers, manipulation of information presented as truth. The sales teams also promote "renting" weeks or points to offset the maintenence fees. This is strictly prohibited by corporate. This has become an issue since 2016 with owners being locked out of their accounts and unable to use what they have paid for. We only used the "trusted contact" person provided to us in writing by the Bluegreen sales person and her supervisor. We do have their name and employee ID and the paper in which they wrote down the "trusted contact" who could rent out our weeks or points that we could not use. We only did that for about 5 or so weeks after we upgraded to Platinum (total money $90k to $100k over the 25 years). The rental of those 5 or so weeks did not bring any profit, it only covered the cost of our points. Now we are being punished by having our account locked and unable to use what we have paid for. Bluegreen as a company does not care about their owners. They are greedy and will do or say ANYTHING to make a sale. They should be held accountable for their unethical sales tactics.

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/28/2023

  Dear *****************,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/28/2023

  Dear *****************,
  
  Upon review of your account, our records indicate you spoke with a member of our ************* ********************** team since submitting your review. If you have additional concerns, please do not hesitate to reach out to our Specialist for furhter assistance.

• Review fromMatthew S

  Date: 04/25/2023

  1 star

  Matthew S

  Date: 04/25/2023

  I am writing to express my frustration and disappointment with Bluegreen Vacations and their customer care manager, ******. My experience with this company has been nothing short of a nightmare, and I feel that I have been taken advantage of.After investing a considerable amount of money into a timeshare with Bluegreen Vacations, I quickly realized that the company did not have the availability or benefits promised. When I attempted to cancel my timeshare, I was told that I would need to pay even more money to do so. This blatantly exploitative behavior is unacceptable and has left me feeling cheated.Despite my attempts to work with Bluegreen Vacations and to find a resolution, ****** has been particularly unhelpful. He has not provided me with any assistance or guidance on how to cancel my timeshare, and seems more interested in taking my money than in addressing my concerns.******* and *****************************

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/28/2023

  Dear *******************************,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your experience. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromJoelle S

  Date: 04/24/2023

  1 star

  Joelle S

  Date: 04/24/2023

  1 star is too many! HORRIBLE experience with these people! They were extremely pushy and rude, even more so after I told them I wasnt interested. When I mentioned that I felt uncomfortable and pressured, the sales lady tried to make a joke of it to another employee. They split us up thinking they could con at least one of us into it and it didnt happen. We were told it was only an hr long presentation and it ended up being well over 3 hrs. A complete waste of time and effort. When I told them I wasnt interested, a manager stepped in to say that I would be charged $1000-1700 for not completing the showing. Im pretty sure thats illegal. I cannot believe they sucker people into this. I will be complaining to corporate about this, because harassing people is not good business.

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/28/2023

  Dear ***********************,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your experience. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromBill H

  Date: 04/22/2023

  1 star

  Bill H

  Date: 04/22/2023

  I wish I had checked reviews for Bluegreen before ******* conned me into buying . She lied to us from the beginning and smiled the whole time . I was told they would contact me to explain all the ins and outs of using Bluegreen but it took over a year to get in touch I called a few times but got put on hold and forgot about it until the called to try and sell me more usless time. I have been trying to use ****** points I have but when I find a place I'm told I don't have ant points . I hope there truly is karma for Bluegreen employees. Bluegreen ***** !

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/28/2023

  Dear *****************,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromAbbylee L

  Date: 04/22/2023

  1 star

  Abbylee L

  Date: 04/22/2023

  Dont do it nothing but lies. All financial responsibility was left to only me and not my boyfriend I have sent letter to cancel and every time I call they have no answer. They tell me letter hasnt show up in the system total money pit. I am terribly afraid of my finances. They make it seem like its the best idea it is not its the worse thing you hav do financially.

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/28/2023

  Dear ******************,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromFrancie B

  Date: 04/21/2023

  1 star

  Francie B

  Date: 04/21/2023

  Crooked company that preys on families and retirees. Free stuff to lure into the 90 pitch that sounds like an amazing opportunity for vacationing. Hidden maintenance fees that can be hiked at any time once you sign contract. Stay well clear of these types of unregulated neoliberal tactics. A special place in h*** for those who consciously think this is a way to make a living. If anyone works here robbing people daily and can sleep at night is just a criminal hiding in plain sight.

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/28/2023

  Dear *************************,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromKim K

  Date: 04/20/2023

  1 star

  Kim K

  Date: 04/20/2023

  My husband and I bought this useless package back in November and spoke with a gal named ***, she assured us that we could take our furbaby, and these hotels were pet friendly, they are not, we are very displeased with this company, and since we bought in November of 2022 we can't get our money back...Do Not book from BLUEGREEN VACATIONS, they lie!

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/28/2023

  Dear *********************,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromThomas B

  Date: 04/19/2023

  1 star

  Thomas B

  Date: 04/19/2023

  This is a total rip off! Tried to use my certificate multiple times and with plenty of notice only to be told they don't have rooms at the properties they market when buying the product/ vacation or try to put us at a down market hotel (not on property). Called customer service on multiple occasions and when you get to the point of asking for escalation- you wait on hold for 30 minutes and then they answer, ask you to confirm your phone number, put you on hold, drop the call and DONT call you back on the number you just gave them! RUN FROM THIS COMPANY!!!!

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/28/2023

  Dear ***********************,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your experience and your frustrations. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromRyan B

  Date: 04/15/2023

  5 stars

  Ryan B

  Date: 04/15/2023

  We are new owners and have had a great experience so far.

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/17/2023

  Dear Ryan B********,

  
  

  Thank you for taking the time to share your review!We are thrilled to hear that you're pleased with your ownership and that you enjoy your vacations at our resorts! We hope to see you again soon!

• Review fromKenneth S

  Date: 04/10/2023

  1 star

  Kenneth S

  Date: 04/10/2023

  We are presently staying at *************** were assigned to Building 9 which is under upgrade construction so at times it can be a little noisy. Understandable However there is no access to our end of building so my handicapped wife is forced to navigate steps on the opposite end of building from our room. Then walk all the way to the room. Not to mention having to lug out baggage down same steps and all the way to opposite end of building. But non of this is as upsetting as todays experience Our fireplace pilot night was not working when we checked in last night I informed the housekeeper was was told she reported the issue and someone would be to us asap. Two hours later after no response I called the front desk and was told someone would be Tonis shortly. One hour later and two very hungry little girls I again called and the excuse was a shortage of staff. The fireplace is not working tonight again!I think my ever increasing Maint. Fees deserve better. We will not be back to Laurel ***** again I have documented all the calls I received Trying to schedule an owners update after I explained we had a 3 and 5 year old with us. I cant wait for the next call. Thank you Bluegreen for ruining our vacation to the mountains.

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/11/2023

  Dear *************************,

  
  

  Thank you for taking the time to share your review. We sincerely regret to hear of your experience.We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!