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Business Profile

Rental Furniture

Buddy's Home Furnishings

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rental Furniture.

Reviews

This profile includes reviews for Buddy's Home Furnishings's headquarters and its corporate-owned locations. To view all corporate locations, see

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Buddy's Home Furnishings has 158 locations, listed below.

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    Customer Review Ratings

    1.49

    Average of 104 Customer Reviews

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    Review Details

    • K. W.

      Date: 10/08/2024

      K. W.

      Date: 10/08/2024

      This is ridiculous!!!, I have been a customer here in Sanford, fl for years NEVER been late, NEVER missed a payment, NO DRAMA!!! I made payment early as always I call EVERY month to make payment early. I get a text today as a payment reminder payment is due tomorrow? I call the bank and BUDDY'S took out wrong amount. I call the store manager says they had a computer glitch last week and I need to pay balance I explained I don't have it now because I thought they got paid. He basically told me there's nothing he can do in spite of my great payment history, and the error BY BUDDY'S!!! Therefore I told him I can't do anything either except have them come get Bedroom Suite. Don't even waste your time calling Customer Service YOU WON'T EVER SPEAK TO A PERSON!!! (Receipt # ******* All these years no drama.

      Buddy's Home Furnishings

      Date: 10/10/2024

      hello, whose name is the account under and what was the correct payment amount?

      K. W.

      Date: 10/16/2024

      Kevin W******, the correct amount is $248

    • Cheyenne L

      Date: 10/02/2024

      Cheyenne L

      Date: 10/02/2024

      They charged my card without my permission I was past due but I had already planned on making a payment and not only did they charge it without my permission they charged me for two payments when they did it I did call and ask for a refund for the extra payment but them doing the payment without my permission made me have to miss work for that day due to that being my babysitter money They showed up the day my payment was due not even a few hours into them even being open when I had planned on making my payment but because the constant harassment I will be returning my merchandise and going else where dont show up till at least the next morning but the constant harassment meant between coming to the house and calls makes me not want to pay even more

      Buddy's Home Furnishings

      Date: 10/03/2024

      Hello, who is the account holder and store location?

      Thanks 

    • Alex P

      Date: 09/26/2024

      Alex P

      Date: 09/26/2024

      Have a lovely partner in Texas I can't remember which store it is that is being threatened with legal action with missing 2 payments because their pay is messed up. I called to ask a basic question and they tried to dodge and not answer my question. Said, and I quote, "it's none of your buisness." Horrible service and Shady buisness practice. I would go with no stars but that isn't an option.

      Buddy's Home Furnishings

      Date: 09/27/2024

      Hello, whose name is the account in and what is a good number to reach you?

      Thanks 

       

    • T. H.

      Date: 09/19/2024

      T. H.

      Date: 09/19/2024

      Doesnt even deserve a one star. Kept interrupting me at work. I got in trouble at because they continued to call when I told them I was making a payment that same day. Said they had a police officer go to my home and lied about it once they received payment. Would never recommend.

      Buddy's Home Furnishings

      Date: 09/20/2024

      hello. which store is it? We will follow up with them.

      T. H.

      Date: 09/20/2024

      Oak grove, Kentucky

    • Dolores R

      Date: 09/07/2024

      Dolores R

      Date: 09/07/2024

      The store in *******, ** has processed a payment without my authorization and they waited until they closed to do it. Before this they say they can not run a payment without permission but yet they did it to me. Also, they don't have a manager to be able to talk to. ***** is the one that takes of accounts and I'm pretty sure she's the one that processed the payment.

      Buddy's Home Furnishings

      Date: 09/09/2024

      Please call ************. 


      thanks 

    • Tiffany B

      Date: 08/28/2024

      Tiffany B

      Date: 08/28/2024

      The Buddy's location in ************* , the new manager they have is very unprofessional and mist definitely rude. I missed 1 payment and she called being very rude and wasn't trying to work with me with the payment. I love the store but some employees needs to be retrained!

      Buddy's Home Furnishings

      Date: 08/29/2024

      Hello, the issues will be addressed.


      Thanks 

    • Drew M

      Date: 08/10/2024

      Drew M

      Date: 08/10/2024

      I missed a payment so I went to store and asked him if I could just pay both month one for the missed payment and that current payment nope he said I had to return the stuff right now

      Buddy's Home Furnishings

      Date: 08/12/2024

      please call ************...Thanks

      Buddy's Home Furnishings

      Date: 08/12/2024

      please call ************...Thanks

    • Latoya S

      Date: 08/07/2024

      Latoya S

      Date: 08/07/2024

      I have tried to work with buddies in Tallahassee several times, my family have spent a lot of money with the company but between horrible management and furniture they want you to pay new price for it leads me the this complaint. The manager is extremely rude and made false allegations in reference to a laptop I explained was broken and he told me to keep it, then sent harassing messages stating I refused to return. The business is going down and probably just need to close out!

      Buddy's Home Furnishings

      Date: 08/09/2024

      please call ************ and leave the account holders name and phone used to setup the account.

      Thanks 

    • Teresa S

      Date: 07/22/2024

      Teresa S

      Date: 07/22/2024

      This has been the worst customer experience I have ever had, I ordered new furniture March 19th 2024, to this day I have never re is Ed the furniture I ordered, and on top of that the brought out loaner furniture that was broken, the movers scraped my beautiful hard wood floors and know they are refusing to fix the floor there ppl damaged! Do not due business with them, they lie, they dont provide product and are refusing to fix my floor that they damaged!

      Buddy's Home Furnishings

      Date: 07/23/2024

      please call ************. Leave customer's full name, address, and phone used to setup the account.

      Thanks 

      Teresa S

      Date: 07/24/2024

      I have called corporate office multiple times with no response!

      Teresa S

      Date: 07/30/2024

      The company is refusing to fix my hard wood floors that they destroyed with furniture

      Teresa S

      Date: 07/31/2024

      The company is refusing to fix my hard wood floors that they destroyed with furniture

    • Jorge H

      Date: 07/11/2024

      Jorge H

      Date: 07/11/2024

      My experience with the management at the ******** location in *******, ***** (*******) is phenomenal!! Great customer service and patient friendly service employees! Highly recommend ******* and her team!!! ??

      Buddy's Home Furnishings

      Date: 07/12/2024

      Thanks

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