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Business Profile

Collections Agencies

ACS Inc. (Phony Debt Collector)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for ACS Inc. (Phony Debt Collector)'s headquarters and its corporate-owned locations. To view all corporate locations, see

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ACS Inc. (Phony Debt Collector) has 14 locations, listed below.

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    Customer Complaints Summary

    • 159 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/18/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I want ASC, LLC to stop call my phone. How do I stop them? This is so annoying. They have called my phone today from 5 different ghost numbers.

    • Initial Complaint

      Date:02/18/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I get it least **** calls a day from ASC LLC. I HAVE ASKED OVER A DOZEN TIMES TO BE REMOVED. I CONTINUE TO BLOCK BUT THEY CALL FROM A DIFFERENT NUMBER. ITS TO THE POINT OF HARRASSMENT. WHAT CAN I DO?I WANT THEM TO STOP CALLING ME

    • Initial Complaint

      Date:02/16/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ASC, LLC continues to call me regarding a vehicle warranty. I have blocked several phone numbers from this entity. Along with filing a complaint with DO NOT CALL Registry which I am on the list. Requested numerous times to be removed from their call list.

    • Initial Complaint

      Date:02/10/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am trying to run a small business. They call me from different numbers all day long. I have called back to have my number removed and put on the do not call list. I have talked to different people and requested my number removed. I have tried to enter all the numbers put on my block list. On top of all this, there is a member of my household with heart conditions so I can not just not answer the phone.

    • Initial Complaint

      Date:02/09/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ASC, LLC calls me five times a day beginning at 6am every morning. I have registered with the do not call list I have asked several times for them to stop calling and remove my phone number from their list. They keep calling. Its become harassment at this point.

    • Initial Complaint

      Date:02/09/2023

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We are a business in *********. We are getting about 10 calls per day from ASC, LLC - we have asked numerous times to be taken off the list. Have repeatedly stated this is a business and not interested. They continue to call daily numerous times from different numbers.

    • Initial Complaint

      Date:02/06/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received several emails from this email address: ************************************************************************ They claim I owe money on a cash advance from a company I have never heard of and the amount they claim I owe changes every time. The one time I did respond and ask for more information, they said I'd be arrested and have a day in court. I know this is a scam but people need to know about this and something needs to be done about stopping it. This is the latest email I have received: We are representing ADVANCE CASH AMERICA. Founded in ****. ADVANCE CASH AMERICA is a financial services retailer with more than ***** stores in 30 states.ADVANCE CASH AMERICA is a wholly owned subsidiary of Grupo Elektra, one of the largest ************** providers of banking services, consumer finance and specialty retailing. The loan you have taken out became delinquent and the company has full rights to press charges on you.Details are below. Loan Amount: $300.00 Total Outstanding Balance (Due Amount): $986.00 (Including Late Fee, Penalty, Affidavit Charges and Rate of Interest Charges.)Here is the last opportunity to resolve this issue outside the courthouse. One Time Settlement Offer: 1: $193.05 (Has to be paid Today).2: $250.00 (If Paid Within This Week)3: $100.00 (Bi-weekly starting from today until paid in full) LEGAL ALLEGATIONS: It has come to the notice of management that you are not performing your part diligently and professionally.If you do not show marked improvement in Settlement to carry out the Repayment as per standards required by ************** POLICIES, we shall be constrained to take immediate legal actions without giving any notice.Please acknowledge.(YOU HAVE 24 HOURS FROM NOW) Best Wishes.

    • Initial Complaint

      Date:02/06/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ACS,LLC continually call my phone from different numbers. I get calls 2 to 3 times a day, sometimes more. I block there calls, they just use different numbers. I have asked them to take me off there list, it never happens. Im so sick of this! The 2 times I answered to ask them to stop calling, they are trying to sell car warranty insurance.

    • Initial Complaint

      Date:02/06/2023

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been receiving **** calls daily from ASC, LLC for the past several weeks. At this point, I consider it harassment. I have asked to be removed from their call lists several times but the calls continue. It disrupts me at work as I use my cell phone for my job. Please see picture of my call log from today that was uploaded below.

    • Initial Complaint

      Date:02/03/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a weird email stating I owed them money and *** never heard of this company at all. Doesnt even state a real information as to what theyre asking for. Our company (ACS **** has authorised us to recover the full amount due to them. As we put your Social Security Number into our National Checking Database System we found that you have never been charged for fraud **************** the reason Court House has decided to give you a chance to take care of this issue outside the Court without having a report on your Credit History and Social Security Number. We regret that if we do not receive your response within the next 48 hours, we shall have no alternative but to take action through your local County Court to recover the amount due together with court costs and legal fees which is approximately $4203.86 AS YOU ARE A DEFAULTER ON THIS CREDIT UNITED LEGAL INVESTIGATION BUREAU HAS STATED 3 SERIOUS ALLEGATIONS AGAINST YOU AND THEY ARE: (1) VIOLATION OF FEDERAL BANKING REGULATION (2) COLLATERAL CHECK FRAUD (3) THEFT BY DECEPTION If Court action is taken and Judgement / Decree obtained against you to recover the sum due, we may need to ask the court to make one of the following orders should the debt remain unpaid:- Warrant of Execution (Exceptional Attachment Order). Seizure and sale of movable non-essential assets / property by a County Court Bailiff or **************************** of Earnings base (Earnings Arrestment). Deduction from your wages by your employer or arrestment of part of your salary to satisfy the debt The Factual Basis for the complaints is as follows:- You agreed to return the funds from the aforementioned income advancement as per contract. And as per the agreement the funds have yet to be returned and the collateral has proven to be null that is to say of no value. At present, ACS *** is seeking either of the following remedies:- All funds to be returned as per terms of initial contract

    ACS Inc. (Phony Debt Collector) is NOT a BBB Accredited Business.

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