Business Profile

Medical Equipment

Lincare Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Equipment.

Complaints

This profile includes complaints for Lincare Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

1,102 total complaints in the last 3 years.
292 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:08/08/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My daughter, ***** *******, *** *******, has been trying to get a portable O2 concentrator since 11/21 through an Rx from her pulmonologist. They have constantly been telling us different stories. She was calling every other week in March and they finally told her she was approved and would receive one as soon as they got their next shipment. We never heard anything. The Dr office called and talked to the manager last week and they said they had some in stock and she was approved so they could probably get her one by the end of the week or early this week. She called this morning, and she got a different story that they were waiting for a tracking number and she had had to go through a process or something. That was all I could take! They give the Dr office a great story and give us the runaround. How is she supposed to do anything and breathe??? I have had it with them.
Business Response
Date: 09/01/2022
Business Response /* (1000, 6, 2022/08/23) */
We have resolved the concern for this patient and mailed a letter. Should you obtain the HIPAA, I will be happy to forward it to you.

Consumer Response /* (3000, 8, 2022/08/24) */
See attached HIPAA

Business Response /* (4000, 10, 2022/08/26) */
*see attached*

As a Patient Advocate at Lincare, my goal is to ensure that our patients are satisfied with the products and services we provide. I appreciate having the opportunity to review this matter on your behalf.

In response to the complaint that you have filed with the Better Business Bureau, I have communicated with the Portable Oxygen Concentrator (POC) Lead and it has been advised that your POC has been expedited as of 08/22/2022. I would like to apologize for any inconvenience you may have experienced. The local Lincare center will be in communication with you once the unit has arrived so they can schedule a delivery.

Again, thank you for taking the time to share your concerns with Lincare. We appreciate hearing about your experience. Your communication is appreciated and very valuable because it helps us improve the services and care we provide.
Initial Complaint
Date:08/07/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 7/27/2022, I called Arlington WA to reorder 6 E tanks. Customer service told me they would be delivered the next day. They were not delivered. Friday morning, 7/29, I called customer service and told her the delivery was not made. She said she would contact the service center, and someone would call me back right away. No one called on Friday. Monday 8/1, I called the service center, told the person who answered that the delivery was not made, nor did I receive a telephone call from them. She replied in a very flippant and caustic manner that I would get my delivery whenever they could get to it because they only had 1 driver. They would come whenever they had time. She said "Well, we will get to you when we can." and hung up. I was appalled by that person's attitude and lack of concern. I called our local newspaper consumer reporter to voice my concerns. He stated if the issue is not resolved, they would be more than happy to print an editorial about this problem because of nuerous previos complaints. I attempted to contact Lincare corporate using the iCare form. Their website has had a glitch when trying to submit their iCare form for the past week, so I was unable to get resolution at the corporate level. I hope this issue can be resolved before I am forced to bring this to the attention of the State of Washington. I also recommend that anyone who has complaints about Lincare notify Medicare, Medicaid, VA hospital system, UnitedHealthcare, Blue Cross, Blue Shield, federal HEW, AMA, and/or all appropriate licensing authorities, etc. and inform them of your problems. Lincare is no longer an American owned corporate entity. It is owned by a British company. This may be the way they do business in Britain but not here. A very disappointed and concerned customer of many years.

Apria healthcare may be a possible solution.
D.S. H., PhD, retired
Business Response
Date: 08/31/2022
Business Response /* (1000, 5, 2022/08/19) */
Please see the attached HIPAA request, the resolution has been sent to the patient directly.
Initial Complaint
Date:08/07/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My insurance company leasted a CPAP machine it caused me sinus infections and I was not able to use it .I returned it last September .Lincare is still billing my insurance and me personally. They keep billing my credit card , I have been on the phone with them multiple occasions And on hold with their billing department for hours on end with no resolve
Business Response
Date: 08/23/2022
We have resolved the concern for this patient and mailed a letter. Should you obtain the ****** I will be happy to forward it to you.
Customer Answer
Date: 08/24/2022
Please see attached Signed HIPAA form received from consumer
See Attachment/File: Signed HIPAA form received from consumer.pdf
Business Response
Date: 09/08/2022
The ***** is not signed by the patient. We have responded to ************** via letter and this case has been resolved since 8/23/2022 and was sent back to *****.
Initial Complaint
Date:08/05/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
In January of this month I recieved a bill from Lincare from services in June and July of last yr.the bill was for medicine I recieved it was billedwrong the bill was supposed to go to security health and medicare not me I get billedevery month from Lincaire for $33.73 for rental of a concentrator and port add on twt concentrater .I pay that amount the bill was for $1167.99 I have been in contact with Security Health and they thought this was resolved On July 3rd my Oxy go quit working on the 5th or 6th of July I took my portablemachine to Lincare in Eau Claire wi they sent it in to see if it could be fixed or replaced last weeek I called them to see if it was fixed and the lady said I will reach out with an email and get back to you that was ok so on last thurday july 28th I gor a call from Lincare Eau Claire and she said they wont send it back because you have anoutstanding bill .which I thought was resolved .in the mean time I recieved a letter from Lincare that stated if you dont pay this outstanding bill we will turn you over to a collection agency. If it was my bill I would pay it.Now I am on oxygen tanks heavy and balky which I cant handle by myself so My hubby who has neuropathy has to take me where ever I go and lift the tanks in and out . Please help all I want is for this to be resoved and my portable oxygen to be back When you are 73 and dealing with kind of stuff its frustrating..also I feel they are discriminating please help thanks ***** ***** XXX XXX XXXX
Business Response
Date: 08/25/2022
Business Response /* (1000, 6, 2022/08/11) */
We have resolved the concern for this case and mailed a letter to the patient. Should you obtain the HIPAA release, I will be happy to forward it to you.
Initial Complaint
Date:08/05/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have used the services of lincare, located in Wisconsin and Minnesota since last September or October 2921. I have yet to receive a statement from them. I have tried on line, or multiple phone calls, resulting in hours of holding on line to speak to a human being. There seems to be no way of contacting anyone about this issue. I have no idea how much I may owe, or not owe, on this account. I have one person that I do speak to occasionally, and she orders my supplies, but unfortunately, is not able to get me to someone nights business office. I would switch to another company for my oxygen needs, but this is very difficult to do, because of Medicare and my secondary insurance. This company is the worst company I have ever dealt with. Thank you for any consideration to this matter. My account # is: ********, and my birthdate is 12/11/1941.
Business Response
Date: 08/26/2022
Business Response /* (1000, 6, 2022/08/12) */
I have resolved the concern for this case and mailed a letter to the patient. Should you obtain the HIPAA release, I will be happy to forward it to you.
Initial Complaint
Date:08/05/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was billed for services not belonging to me on 3/24/22. The services were for rental of a medical device between 4/10/2021 thru 7/10/2021. I responded with a written correspondence on 4/6/22 that I did not rent any medical device from ********************** at any time. I received another bill on 5/24/22 and on 6/01/22 I sent a certified letter stating that I have not ever rented a medical device from **********************. On 6/06/22 the letter was received by J & L Medical however, there has been no attempt with contacting me to a resolution. J & L Medical continues to bill me in the amount of $165.24 for services never rendered to me.
Business Response
Date: 08/11/2022
We have resolved the concern for this case and mailed a letter to the patient. Should you obtain the ***** release, I will be happy to forward it to you.
Customer Answer
Date: 08/12/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
Attached is signed authorization to release health information. Before accepting the response, I would first like to receive and read it. Thank you. *************************
See Attachment/File: **************************************************************************pdf
Customer Answer
Date: 08/12/2022
***Document Attached***

See Attachment/File: Lincare_Correspondence.pdf
Business Response
Date: 08/12/2022
*see attached*
As a Patient Advocate at Lincare, my goal is to ensure that our patients are satisfied with the products and services we provide. I appreciate having the opportunity to review this matter on your behalf.

In response to the grievance received, I have reviewed your account with the *************************** and the local J&L Medical. J&L provided a PAP unit to you that was prescribed by a ********************* APRN from ******** Physicians, on 9/10/2020 with your signature noting receipt of the device and **********************. The insurance on file at that time was United Healthcare, who follows ******** guidelines and rents the unit before it is considered patient owned. However, UHC was noted as a termed plan 12/21/2020 and J&L was never provided updated insurance to submit the subsequent remaining claims. A termed insurance letter was mailed to your address, above, on file to alert you to the need to update your insurance. There are no records that indicate you had returned contact to provide updated insurance and as such, the charges outstanding were moved to you for payment. The outstanding balance is as follows:
Rental 4/10/2021 $41.31, rental 5/10/2021 $41.31, rental 6/10/2021 $41.31, and rental 7/10/2021 $41.31.

There is a history of payment on the account, posted 3/2021, that covered rental from 1/10/2021 and the supplies that were shipped. The supply center has a record of shipments dating from 10/2020 to 2/2021 and in 3/2021 J&L was notified that you no longer wished to get supplies through us. Your supply account was inactivated at that time but the machine still would be renting as it was not capped or returned.

Again, thank you for taking the time to share your concerns with Lincare. We appreciate hearing about your experience. Your communication is appreciated and very valuable because it helps us improve the services and care we provide

See Attachment/File: Stone Lincare response2 ********.docx
Customer Answer
Date: 08/19/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
Hi,

I disagree with the statement provided by ***************************** of Lincare that "United Healthcare...rents the unit before it is considered patient owned." I have attached a copy of the claims detail from United Healthcare of 9/10/2020, the date of which I took possession of the device. The claims detail clearly indicates the "total", which was billed at $1,302.66 with a network discount of -$968.83 and paid in full in the amount of $333.83. Please note that the "Patient Responsibility" is $0.00. This indicates to me that my insurance company was billed for the device in full and considering the Network discount, United Healthcare paid the total amount owed and with no rental period indicated. Also, I have no record of claims paid by United Healthcare in October, November and/or December of 2020 for ******** services of any type.

In addition, given the fact that I am being charged for four months of assumed rental services for the time period Apr, May, Jun and Jul of 2021. I need to question why there are not rental services being invoiced prior to April-2021? United Healthcare would not have covered services beyond the discontinuation of my plan on 12/31/2021. Considering too that invoicing didn't occur for these assumed services until eleven months after the assumed date of services and, that I made attempts in good faith to better understand the charges and to resolve this issue through written correspondences on 04/06/2022 and again on 06/01/2022 and with no response whatsoever, I need to continue questioning the validity of these charges.

Thank you,
*************************
See Attachment/File: United Health Care Claim Detail.pdf
Business Response
Date: 08/30/2022
*see attached*
As a Patient Advocate at Lincare, my goal is to ensure that our patients are satisfied with the products and services we provide. I appreciate having the opportunity to review this matter on your behalf.

In response to the grievance received, I have reviewed your account with the *************************** again. They have pulled the explanation of benefits for the dates of service 9/2020 to 12/2020. September, October, November, and December were billed as a rental in accordance with the insurance requirements. They are listed as modifier codes on the **** KH indicates we are billing the first month of the capped rental period, KI indicates month 2-3 of rental, KJ indicates month **** of rental, KX means requirements for the insurance have been met for that policy for us to bill, and NU signifies a purchase item. The $333.83 amount is the amount paid for the full claim on date of service 9/10/2020 including purchase of the humidifier and setup supplies, of which only $41.31 was for the *** itself. Should you have further questions regarding the **** you will need to reach out to your insurance claims department as they have processed as follows:

DATESERVICE CODEMODIFIERBILLED AMOUNTPAID
9/10/2020A4604NU, KX ****** 40.46
A7030 NU, KX ****** 90.30
A7035 NU, KX ***** 18.69
A7038NU, KX ***** 4.24
E0562NU, KX ****** 138.81
E0601RR, KH, KX99.00 41.31
10/10/2020E0601RR, *********** 41.31
11/10/2020E0601RR, *********** 41.31
12/10/2020E0601RR. KJ, KX99.00 41.31

Again, thank you for taking the time to share your concerns with Lincare. We appreciate hearing about your experience. Your communication is appreciated and very valuable because it helps us improve the services and care we provide.
Initial Complaint
Date:08/04/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have been a receiving cpap supplies from Lincare since July, 2021. The vast majority of my latest order was not put through my insurance for some reason and I am getting bills for paying out of pocket. This is ridiculous so I returned the items and have yet to receive a refund for those items. I video recorded myself placing the items in the box, taping it up and handing it to the UPS driver. According to tracking number, Lincare received the items back on July 18th. I have tried repeatedly to contact billing but just end up being on hold for extended periods with nobody ever answering. In fact, as I type this, I have been on hold with lincare for 37 minutes.. To add insult to injury, they called me earlier today asking me to place another order for supplies with them and when I explained the situation - that I will not be ordering until they rectify this bill I was "transferred to billing" and the call was immediately dropped.
Business Response
Date: 08/23/2022
Consumer Response /* (3000, 9, 2022/08/08) */
Today 8-20, I received a letter from lincare stating they received a complain and were sending ups to pick up a return? and reshipping the correct filters. I have no idea what this is all about because I have not had a problem with filters and i have already returned the order via ups. So I called billing to find out what is going on with this. After a 56 minute wait on hold to talk to a person.. the billing person said that they could not see if the return was received and I would have to talk to someone in supplies. they transferred me and after another hold the "supply" person states yes I see the items were received (all of them) on July 18th. So I said well then why is my account still showing an outstanding balance? I was then told that "supplies" can't make the credit to the account and I would have to speak to someone in billing! They tried to transfer me back to billing but the call was disconnected! How convenient and this is not the first time they've ditched the call on me! So another 2 hours of my life wasted trying to deal with a simple return and getting nothing but a run around. And the only contact back from them is some woman who seems to not know what is going on at all (filters and sending ups to pickup something that they received back on July 18th..) This is really poor customer service!

More information from customer:
my last comment on this should have the date as 8-8-2022 not 9-20.. fat fingers on my part!

More information from customer:
***Document Attached***
This is the letter I received today. Now keep in mind that the items that were returned were received back by Lincare on 7-18 and signed for by someone named "Tom". Lincare's rep on the phone today did verify that all of the items were received back but billing has not adjusted my account to show this yet.... I have no idea who the sender of this letter is or what she is talking about and frankly, I don't think she does either...

Business Response /* (4000, 11, 2022/08/12) */
We have resolved the concern for this case and mailed a letter to the patient. Should you obtain the HIPAA I will be happy to forward it to you.
Initial Complaint
Date:08/03/2022
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
In 2015 or 2016, my Pulmonologist prescribed oxygen for me when I was sleeping. I contacted Lincare in Florida for a concentrator. I was living in Ft Myers. I had already purchased a Nebulizer from them. They billed me for the Nebulizer, but never billed me for the concentrator. I didn't know they were supposed to. When Hurricane Irma was headed my way, I called for extra tanks in case the electricity went out. They said I couldn't get them until it went out. When it did go out, I called and they said they couldn't send anything because the hurricane was there. Because of the hurricane, my nebulizer was damaged. I called many times to no avail. Then I became very ill, so in November 2018 I moved to Abilene. I called the local (in San Angelo) Lincare to get a concentrator, which they promptly delivered. Still I was not billed. They wouldn't replace the Nebulizer either. The San Angelo office had problems getting info from the Florida office for my account. I had already contacted Medicare about my issues, but I was told I'm stuck with them for 5 years from the date of the service in FL. Then I was approved by my doctor for portable oxygen. When the man brought it, he showed me how to use it then had me sign for delivery. What no one told me was that he put an inspection sticker with the current date on the concentrator I had had for about 2 years and my signature was also an agreement to a new contract with Lincare. Then a huge bill came. So I contacted Medicare and found out that FL Lincare had sometimes filed with Medicare and received money. Sherry at Licare San Angelo had told me the company had received no money while I had the machine in FL. Now I am stuck with them because of Medicare rules and I cannot get a portable concentrator instead of the horriblly sticky and dirty cannisters they make me use. the cannister has a carrier with a shoulder strap that often slips down and damages my arms. I've called everyone I could at Lincare and still screwed.
Business Response
Date: 08/30/2022
Business Response /* (1000, 5, 2022/08/19) */
Please see the attached HIPAA request, the resolution has been sent to the patient directly.

Consumer Response /* (3000, 8, 2022/08/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They do not actually need the HIPAA form. I have heard from Lincare by phone, and they have finally ordered a portable concentrator for me. So that issue is actually resolved. The person I spoke to had no idea what I should do with the HIPAA form. I still don't like the company. However, I'm pretty much stuck with them because of Medicare rules. Thank you very much for contacting them. I think that helped them decide to let me have the portable concentrator instead of the horrid cannisters.
Initial Complaint
Date:08/03/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was issued a new CPAP machine on July 7, 2022. Within the first week of the use the water chamber on the machine cracked under normal use. I contacted the office and they swapped it out for me on July 18, 2022. I again cracked on August 1, 2022. I again contacted the local Lincare office on August 3, 2022 to request a replacement and was told by Courtney that I would have to deal with it until insurance would cover another water chamber in 6 months. The machine is less than a month old. This is unacceptable. I was told that I was issued a replacement water chamber and that was billed to insurance. That is insurance fraud as I was told it was being swapped under warranty. I was also promised a supervisor call back by the end of business which I have not received. I expect this to be resolved immediately.
Business Response
Date: 08/25/2022
Business Response /* (1000, 6, 2022/08/11) */
We have resolved the concern for this case and mailed the patient a letter. Should you obtain the HIPAA release, I will be happy to forward it to you.
Initial Complaint
Date:08/03/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was released from ******* Valley Medical on November 21, 2021 after having a difficult time with COVID, the hospital arranged to have Lincare deliver oxygen to my home that same day. I used the oxygen until November 28th (1 week)) before I was able to manage without it (The oxygen bottles reminded me of COVID and I wanted them out of my home). I called Lincare on November 29th (Spoke to ******) and pickup was scheduled for December 1st (that was the day their route was in my area). My wife staged all of the bottles inside our home and at the door so they would be ready for pickup. At approximately 10:00 a.m. that Wednesday, I called Lincare and I was told we were still scheduled for pickup. Later in the afternoon, I called lincare again and spoke to *****; she said that the driver had not shown up for the route and confirmed we would not be charged after that day. On December 8th, all Lincare products were picked up at our home. Since December '21, I have been billed by Lincare for monthly oxygen. I have called their ***** customer service almost monthly and each time made to feel the issue was resolved. I have called the local branch and agreed on 2 separate occasions to wait all day for the 'route driver' to come by so I could sign saying the bottles had been picked up on December 8th. At this point, I feel it is pointless to communicate directly with Lincare... they just won't stop. BCBS is my insurance provider, and they are also paying monthly for oxygen that is not being supplied.
Business Response
Date: 08/19/2022
We have resolved the concern for this case and mailed a letter to the patient. Should you obtain the ***** release, I will be happy to forward it to you.

Customer Answer
Date: 08/25/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
I have not received anything from Lincare. I have attached the completed HIPPA Letter.
See Attachment/File: *************************** Disclosure Consent Form.pdf
Business Response
Date: 09/15/2022
We have resolved the concern for this case as of 8/19/2022 and mailed a letter to the patient. Should you obtain the ***** release, I will be happy to forward it to you. The rebuttal date of 8/25/2022 left the letter still in transit. Mailing takes **** business days.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Customer Answer

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Lincare Inc. is NOT a BBB Accredited Business.