Reviews
Customer Review Ratings
Average of 187 Customer Reviews
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Review fromAletha S
Date: 05/25/2024
4 starsAletha S
Date: 05/25/2024
The agency (ACA Group) was very thorough with their due diligence and research to resolve our situation with the time share release. Thank you very much for your positive approach and caring attitude.
ACA Group
Date: 05/30/2024
Hello ******,
Thank you for your kind words and for taking the time to leave us a review! We're delighted to hear that you appreciated our thoroughness and positive approach. At ACA Group, we understand the importance of handling each case with the utmost care and dedication. Your recognition of our efforts means a lot to us. We're here to support you throughout your timeshare release journey, so please don't hesitate to reach out if you need any further assistance.
Best regards,
The ACA Group TeamReview fromAurele C
Date: 05/21/2024
5 starsAurele C
Date: 05/21/2024
We would like to thank you for getting us out of the Spinnaker resorts contract.Keeping us to date as you did was always reassuring and gave us the trust in you that you would do as we all agreed to.It was a pleasure dealing with ACA Group and we would recommend you at any time.ACA Group
Date: 05/30/2024
Hello ******,
Thank you for your kind words and for taking the time to leave this great review! We are so pleased to hear that you felt reassured and trusted throughout the process of exiting your Spinnaker resorts contract. At ACA Group, we strive to keep our clients informed and comfortable with every step, and your feedback confirms that we are on the right track. Thank you for recommending usit means the world to our team. Should you or your friends need assistance in the future, we're here to help.
Warm regards,
The ACA Group TeamReview fromFranklin C
Date: 05/21/2024
5 starsFranklin C
Date: 05/21/2024
The ACA group is awesome. They made the process very easy. Everyone was very nice and got back to us in a timely manner. They always stayed in touch and kept us informed.ACA Group
Date: 05/30/2024
Hello ********,
Thank you so much for your wonderful review! We're thrilled to hear that you found our process easy to navigate and our team responsive and informative. At ACA Group, we prioritize clear communication and customer service, and it's fantastic to know that we've lived up to these standards with your experience. Your feedback is greatly appreciated, and we're glad we could assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Best regards,
The ACA Group TeamReview fromJordan O
Date: 05/17/2024
5 starsJordan O
Date: 05/17/2024
Im officially time share free! This company is very transparent with the process and updated me throughout. Its such a relief to be free of the burden of the mistake I made for agreeing to the time share. If you need to get out of your timeshare this is the company that will help you do it!ACA Group
Date: 05/30/2024
Hello ******,
Congratulations on becoming timeshare free, and thank you for sharing your success with us! We're delighted to hear that our transparency and regular updates provided you with reassurance throughout the process. It's a great pleasure to know that we could assist you in lifting the burden of your timeshare. Your endorsement means a lot to us, and we're here to help others who find themselves in similar situations. If you have any further questions or need additional support, remember, we're always here for you.
Warm regards,
The ACA Group TeamReview fromVictoria L
Date: 05/17/2024
5 starsVictoria L
Date: 05/17/2024
After spending thousands of dollars trying to get out of my timeshare with another group (that never completed it), Im thrilled that ACA group was able to cancel the timeshare!! They kept me informed all along the process. Very pleasedACA Group
Date: 05/30/2024
Hello ********,
Thank you for sharing your experience and for the wonderful review! We're thrilled to hear that we could successfully help you cancel your timeshare after your previous challenges. Keeping our clients informed every step of the way is a priority for us, and we're glad that this was reflected in your experience. Your satisfaction is very important to us, and your feedback is incredibly valuable. If you have any more questions or need further assistance in the future, please feel free to reach out.
Warmest regards,
The ACA Group TeamReview fromWilliam S
Date: 05/13/2024
5 starsWilliam S
Date: 05/13/2024
So far so good. Just getting started. First meeting on phone went well. Listened to us and took our case, as I was a bit concerned that they wouldn't. Very professional. We will see where this goes. I do feel confident that ACA knows what they're doing.ACA Group
Date: 05/14/2024
Hello *******,
Thank you for taking the time to leave us such a positive review! We're glad to hear that your initial experience with our team has met your expectations. At ACA Group, we strive to provide thorough and professional service to each of our clients, and we're pleased to know we've made a good impression so far. We appreciate your trust in us, and we're committed to assisting you every step of the way. If you have any questions or need further assistance as we proceed, please don't hesitate to reach out.Review fromVernon W
Date: 05/04/2024
5 starsVernon W
Date: 05/04/2024
The beginning phase of the process has been a strong 5 star. Each person that we have talked with during the beginning phase was so professional and was able to answer our questions. So far we would have to say that our experience could not be any better. A big thumbs up to ACAACA Group
Date: 05/30/2024
Hello ******,
Thank you for your glowing review and the big thumbs up! We're thrilled to hear that your initial experience with our team has been so positive. At ACA Group, we aim to provide clear, professional service from the very start, and it's great to know that we've been able to answer all your questions and meet your expectations. We appreciate your confidence in us and look forward to continuing to support you throughout the process. Should you need any further assistance or have more questions, we're just a call away.
Best regards,
The ACA Group TeamReview fromDennis L
Date: 05/04/2024
5 starsDennis L
Date: 05/04/2024
While still early in the process to cancel my Timeshare, ACA gives me a very positive feeling for success. Each of the individuals I've spoken with have been very informative, very professional, and very open about the process. I feel very good about reaching out to ACA and look forward to finally saying goodbye to my time share.ACA Group
Date: 05/30/2024
Hello ******,
Thank you so much for your encouraging review! We're pleased to hear that you've had a positive and informative experience with our team so far. At ACA Group, we pride ourselves on our professionalism and transparency, and it's wonderful to know that this has resonated with you. We're just as excited as you are about moving forward and achieving success in cancelling your timeshare. Rest assured, we're here to support you every step of the way. Should you have any questions as we proceed, don't hesitate to reach out.
Best regards,
The ACA Group TeamReview fromCharita G
Date: 05/03/2024
5 starsCharita G
Date: 05/03/2024
We fell victim to a timeshare and then again to Time Share Exit Team who took our money and did nothing. ACA Group reached out to us to see if they could help us out of our timeshare and we were VERY skeptical. We were desperate to get out of it and agreed to give it 1 more shot. ACA Group were amazing! They did exactly what they said the would and we are now timeshare free. They connected us with a lawyer that communicated with us and fought to get us out of the timeshare. They have financing options for their fees and were well worth the money.ACA Group
Date: 05/05/2024
Hello *******,
Thank you for your wonderful review and for trusting ACA Group after such challenging experiences. We understand how difficult and frustrating the process can be, and we're overjoyed to have successfully helped you become timeshare free. Your satisfaction and peace of mind are paramount to us, and it's heartening to know that our team and the legal support we coordinated lived up to your expectations. We're here for you anytime you need assistance in the future, and we appreciate your willingness to give us a chance to make things right.
Best wishes,
The ACA Group TeamReview fromRandall G
Date: 05/02/2024
5 starsRandall G
Date: 05/02/2024
The process was much easier than I expected and it is a huge relief to be free of my TimeShare.Thank you!ACA Group
Date: 05/05/2024
Hello *******,
Thank you for sharing your experience! We're delighted to hear that the process was easier than you anticipated and that you now feel the relief of being free from your timeshare. At ACA Group, we strive to make the exit process as smooth and stress-free as possible. If you have any friends or family who might need similar assistance, please dont hesitate to recommend us. Wishing you all the best!
Warm regards,
The ACA Group Team
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