Reviews
Customer Review Ratings
Average of 185 Customer Reviews
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Review fromRoxanne F
Date: 10/11/2023
5 starsRoxanne F
Date: 10/11/2023
Excellent staff,courteous ,very professional ,thankyou! Would Highly recommend. Thankyou so very much!
ACA Group
Date: 10/16/2023
Dear *******,
Thank you so much for taking the time to leave such a positive review! We are delighted to hear that you had a great experience with our team at ACA Group. Our staff works diligently to provide the best service possible, and it's always heartening to hear that their efforts are appreciated.
Your recommendation means a lot to us and serves as an encouragement to continue providing excellent service.
Once again, thank you for your kind words. We hope to serve you again in the future!
Warm regards,ACA GROUP TEAMReview fromDeborah N
Date: 10/10/2023
5 starsDeborah N
Date: 10/10/2023
My heart is so pleased to have had your company on my side during this process. The day you took my case I instantly felt relief. I felt I had someone I could trust and who had helped others out from under their burden also. I appreciated your concern and updates to keep me informed. Please give my heartfelt appreciation to everyone who had a part in making my life calm, stress free and free from my mistake of this timeshare. Everyone explained things to me so nothing was hidden. I will be sharing my success with everyone I know. With great gratitude. Thank you. *******ACA Group
Date: 10/11/2023
Dear **********************,
We are deeply touched by your heartfelt words. It was our utmost priority to ensure you felt supported and informed throughout the entire process. Were thrilled to hear that our team at ACA Group made a positive difference in your journey. Your trust in us means the world, and were pleased that we could alleviate the stress associated with your timeshare. We genuinely appreciate your kind sentiments and will definitely pass on your gratitude to everyone involved. Thank you for considering us worthy of recommending to others, and should you ever need assistance again, were here for you.
Warm wishes,
ACA Group TeamReview fromDerrick H
Date: 10/09/2023
5 starsDerrick H
Date: 10/09/2023
I recently decided to hire ACA group in January of last year. We got the notice today that we are no longer in our timeshare contract. We couldnt be happier!ACA Group
Date: 10/11/2023
Dear **********************,
Thank you so much for your kind words. Were delighted to hear that youre satisfied with the services ACA Group provided. It was our pleasure assisting you out of your timeshare contract, and were thrilled to know youre happy with the outcome. Should you have any future needs or questions, please dont hesitate to reach out.
Warm regards,
ACA Group TeamReview fromAliza N
Date: 10/07/2023
5 starsAliza N
Date: 10/07/2023
When I first started the process I was really scared. I didn't know how this whole thing was going to go. I already felt taken advantage of by the timeshare company. It's been 11 months now I we just got our notice that we are no longer responsible for the timeshare! Thank you ACA Group!ACA Group
Date: 10/09/2023
Dear *****,
We truly appreciate your heartfelt review! At ACA Group, our foremost aim is to ensure that our clients feel supported and informed every step of the way. Its wonderful to hear that youve achieved a successful outcome. Thank you for trusting us during this journey, and know that we are always here for you.
Warm regards,
ACA Group TeamReview fromBruce B
Date: 10/04/2023
4 starsBruce B
Date: 10/04/2023
So far, so good. Everyone I have spoke with is very polite and professional. Time will tell if they remove me from all timeshare liabilities like they claimed they could. If they do, I will come back and do a 5 star rating.ACA Group
Date: 10/04/2023
Response:
Dear ******************,
Thank you for taking the time to share your experience with ACA GROUP. We are pleased to hear that our team has met your expectations in terms of politeness and professionalism. Our main priority is to ensure our clients' needs are met and to relieve you of any timeshare liabilities as promised.
We understand the importance of trust in this process, and we are committed to following through on our promises. We look forward to earning that 5-star rating from you once we've achieved our shared objective. Should you have any questions or need further assistance in the meantime, please do not hesitate to reach out to our ************** Team.
Warm regards,
ACA GROUPReview fromGladine L
Date: 09/25/2023
5 starsGladine L
Date: 09/25/2023
This company is reliable. The people are friendly, reliable and keep you updated on all progress. I would highly recommend them.ACA Group
Date: 09/26/2023
*************************, thank you for your wonderful review! Were thrilled to hear that you find our company reliable and our team friendly. Keeping our customers informed and satisfied is our top priority. We truly appreciate your recommendation! ??ACA Group
Date: 09/26/2023
*************************, thank you for your wonderful review! Were thrilled to hear that you find our company reliable and our team friendly. Keeping our customers informed and satisfied is our top priority. We truly appreciate your recommendation!Review fromJoanna B
Date: 09/14/2023
5 starsJoanna B
Date: 09/14/2023
We the Benthalls found honesty and integrity within this company! Amazing! We hold up a torch towards ACA group because they are truly concerned about your privacy, Rights, and Freedom from dead end emotional mental torment. Thank you.ACA Group
Date: 09/14/2023
Dear *********,
It warms our hearts to read such a glowing review. At ACA Group, our utmost priority has always been to uphold honesty, integrity, and prioritize the well-being of our clients. Your recognition reinforces our commitment to these values.
Your words, likening our efforts to a torch, inspire us to continue shining light in areas where privacy, rights, and freedom from emotional distress are paramount.
Thank you for entrusting us with your needs, and for taking the time to share your positive experience. We are here to support you, always.
Warm regards,
ACA Group TeamReview fromLinda M
Date: 08/30/2023
5 starsLinda M
Date: 08/30/2023
The *** team explained each step in the process and helped me feel comfortable I would be taken care of and not taken advantage of - it brought me peace of mind.ACA Group
Date: 08/31/2023
Dear ***********************,
Thank you wholeheartedly for taking a moment to share your experience with our ACAG team. It truly warms our hearts to know that we could provide you with clarity and a comprehensive understanding of each step in the process.
One of our primary goals is to ensure our clients feel supported, informed, and confident in their decisions. Knowing that we were able to offer you peace of mind and a sense of security throughout our collaboration is immensely rewarding.
Please always remember, *****, that we're here to serve and support you. Should you ever need further assistance or have any queries, don't hesitate to reach out.
With warm regards,
ACA GroupReview fromSherry C
Date: 08/29/2023
5 starsSherry C
Date: 08/29/2023
ACA group did an awesome job in my timeshare cancellation. They kept me informed and got this done for me in 1 year, versus the 3 years they say it could take. I am very pleased.ACA Group
Date: 08/30/2023
Dear *****************************,
Thank you so much for sharing your positive experience with ACA Group. We are absolutely delighted to hear that we were able to expedite your timeshare cancellation process, especially in such a timely manner compared to our usual estimates.
It's always our goal to keep our valued clients like you well-informed and to deliver results that exceed expectations. Your feedback serves as a testament to our commitment to excellence and our drive to provide only the best for our clients.
We genuinely appreciate your trust in ACA Group. Knowing that you are pleased with our services is the greatest reward we could ask for. If you ever need assistance or support in the future, please dont hesitate to reach out.
Warmest regards,
ACA GroupReview fromWalter M
Date: 08/25/2023
5 starsWalter M
Date: 08/25/2023
ACA group was able to cancel our timeshare. The process took almost a year to complete but they kept good communications on regular intervals letting us know where all stands, what has been done and what the next steps were. We're thrilled to be out of the timeshare scam.ACA Group
Date: 08/29/2023
Dear **************,
Thank you deeply for taking the time to share your experience with us. At ACA Group, we understand the complexities and challenges that come with timeshare cancellations, and we strive to make the process as transparent and seamless as possible for our valued clients.
We are truly grateful for your patience throughout the journey. It's rewarding to know that our consistent communication made a difference in your experience, as we prioritize keeping our clients informed every step of the way.
Your description as being "thrilled to be out of the timeshare scam" is precisely why we do what we do. We're committed to giving our clients the freedom they deserve, and it brings us immense joy to know we've achieved that for you.
Thank you for entrusting ACA Group with such a significant task. We're always here to support and assist you in any future endeavors.
Warm regards,
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