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Business Profile

Timeshare Cancellation

ACA Group

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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.72

Average of 185 Customer Reviews

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Review Details

  • Judie G

    Date: 03/01/2025

    Judie G

    Date: 03/01/2025

    So far, all the staff that we have spoken with seem to know their business and are not pressuring us at all. We feel good about their goals and getting us out of our time share. Time will tell, but all very patient and kind people.

    ACA Group

    Date: 03/06/2025

    Hi *****,

    Thank you for sharing your positive experience. We're glad to hear that our team's expertise and patience have made you feel confident in our ability to assist you with your timeshare exit. We take pride in maintaining a no-pressure approach and always putting our clients' needs first. Your trust in us is greatly valued, and we look forward to continuing to support you throughout this process. 

  • Diane F

    Date: 02/23/2025

    Diane F

    Date: 02/23/2025

    They were very professional they seem to know what they're doing and once I get out of my timeshare I will give you another review but right now they seem very very professional and knowledgeable let's see what they can do for me

    ACA Group

    Date: 02/27/2025

    Hi *****,

    Thank you for your feedback. Were glad to hear that our professionalism and expertise have made a great first impression. Were committed to guiding you through this process and delivering the results youre looking for. We look forward to your next review once your timeshare exit is complete.

  • David S

    Date: 02/23/2025

    David S

    Date: 02/23/2025

    Your plan sounds great, been looking for a way out of my timeshare. Looks like your service is perfect for me. You took time to make me feel confident in your company.

    ACA Group

    Date: 02/27/2025

    Hi *****,

    Thank you for your thoughtful review. We appreciate the opportunity to provide a solution that fits your needs. Building confidence and trust with our clients is a top priority, and we look forward to guiding you through the process. If you have any questions, we are always here to help.

  • Larry H

    Date: 02/16/2025

    Larry H

    Date: 02/16/2025

    Our initial conversations have been very helpful and positive. The folks have been keen to ensure we are getting the service that we requested.

    ACA Group

    Date: 02/20/2025

    Hi *****,

    Thank you for your feedback. Were glad to hear that your initial experience has been helpful and positive. Providing the service and support you need is our top priority, and we appreciate the opportunity to assist you. We look forward to continuing to guide you through the process.

  • Barbara W

    Date: 02/13/2025

    Barbara W

    Date: 02/13/2025

    We chose this group because we felt they were trustworthy. They did an excellent job in getting us released from our timeshare. I would highly recommend them.

    ACA Group

    Date: 02/20/2025

    Hi *******,

    Thank you for your kind words and recommendation. Trust is so important in this process, and were glad you felt confident choosing us. Helping you successfully exit your timeshare was our priority, and were happy to have been part of your journey. Wishing you peace of mind and financial freedom moving forward.

  • Norine P

    Date: 02/13/2025

    Norine P

    Date: 02/13/2025

    Initial contact was very good. Just started the process. Will post more when I have more.

    ACA Group

    Date: 02/20/2025

    Hi ******,

    Thank you for your feedback. Were glad to hear that your initial experience was positive. As you move through the process, were here to provide support and keep things on track. We look forward to your updates and are committed to making this a smooth experience for you.

  • Jane S

    Date: 02/12/2025

    Jane S

    Date: 02/12/2025

    I'm impressed with the attention to detail. They were very prompt with the call, and the representative gave me lots of information and answered all of my questions. We actually were on the phone for an hour and a half, but I never felt rushed; he was always courteous and accommodating with information.I was given specific information about the next step, and everything was just laid out for me. Their follow-through is excellent.I am really thrilled with their guarantee, and I look forward to finally getting rid of my timeshare burden.

    ACA Group

    Date: 02/20/2025

    Hi ****,

    Thank you for your thoughtful review. Were so glad to hear that our teams attention to detail, clear communication, and dedication made your experience a positive one. Taking the time to answer all your questions and guide you through each step is something we take pride in. Were excited to help you reach timeshare freedom, and we appreciate your trust in us. If you ever need anything along the way, were here for you.

  • Diana A

    Date: 02/09/2025

    Diana A

    Date: 02/09/2025

    Had a good experience so far. Very easy to get started on our journey to get rid of our timeshare.

    ACA Group

    Date: 02/20/2025

    Hi *****,

    Thank you for your 5-star review! We're glad to hear that your experience has been smooth so far and that getting started was easy. Our team is here to support you every step of the way as you move toward timeshare freedom. If you ever have any questions, dont hesitate to reach out.

  • Lloyd B

    Date: 02/05/2025

    Lloyd B

    Date: 02/05/2025

    Well, so far, I am very impressed with the staff at ACA Group. I was treated with respect, and they asked me all the right questions and provided me with concrete answers about my journey to be Timeshare free within a year. I am looking forward to working with the staff of ACA Group to finally be financially free from all the extended costs of my timeshare.

    ACA Group

    Date: 02/12/2025

    Hi *****,

    Thank you for your kind words and for sharing your experience! Were thrilled to hear that our team has made a great impression and provided you with the clarity and support you deserve. Helping our clients achieve timeshare freedom is our top priority, and were excited to be on this journey with you. If you ever have any questions along the way, were here for you!

  • Gordon T

    Date: 01/30/2025

    Gordon T

    Date: 01/30/2025

    At first, I was skeptical when I was contacted by the ACA Group when they said that they can help me end my Timesare obligations, which I no longer use. I do not use Timeshare resorts like I used to in years past, and I had found out cancelling a Timeshare obligation was not easy. Even though I had stopped using my Timeshares, there were still the monthly maintenance fees, etc.ACA Group had walked me through how they intend to help me get rid of the Timeshare from start to finish. As with any legal matters, it took time (20+ months) to finally get things resolved to end my Timeshare obligations, but ACA Group was there with me all the way to the end (of the Timeshare).It was a relief when I had received the letter from ACA Group that I am finally free of any obligations with my timeshare - no more maintenance fees, etc.

    ACA Group

    Date: 02/05/2025

    Hi ******,

    Thank you for sharing your experience. We understand that timeshare exit can be a complex and lengthy process, and we appreciate your trust in ACA Group. Were glad we could guide you every step of the way and provide the support needed to help you successfully end your timeshare obligations. Your relief and satisfaction mean a lot to us, and were happy to have helped you achieve your goal. Thank you for choosing ACA Group!

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