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BuyBackTronics.com LLC

Reviews

Customer Review Ratings

4.56/5 stars

Average of 107 Customer Reviews

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Review Details

  • Review fromTyren T

    Date: 09/17/2024

    5 stars

    Tyren T

    Date: 09/17/2024

    Hello beautiful people/// I will definitely give you guys five stars f****fast response thank you very much I will be contributing more items to you guys thank you

    BuyBackTronics.com LLC

    Date: 09/18/2024

    Thank you for your review, ******! We look forward to doing more business with you!
  • Review fromAvery W

    Date: 08/26/2024

    5 stars

    Avery W

    Date: 08/26/2024

    Excellent service! Sent my iPhone 15 Pro Max in with a scratch or two on the screen, from shipment to the $787 check in my hands, seven days!! Great job BuyBackTronics! I will use you again for my 16 Pro Max!

    BuyBackTronics.com LLC

    Date: 08/28/2024

    Thank you for the fantastic review, *****! We eagerly anticipate the opportunity to work with you again, and you can be confident that we will take great care of your 16 Pro ***!
  • Review fromJay M

    Date: 08/08/2024

    1 star

    Jay M

    Date: 08/08/2024

    Thieves. They said they wont charge for return label if i dont like the quote. But they are charging 25$ for return label.And of course they priced my phone s21 at 14$. Nothing wrong with phone, no cracks on screen, battery still good.THIEVES!

    BuyBackTronics.com LLC

    Date: 08/12/2024

    Hello Juris,We are truly sorry to hear about your experience. We understand the frustration of being charged for the return of your devices. However, our website clearly states that devices traded-in must be free of financial obligations, leases, and contracts. Additionally, our FAQs and ****************** specify that customers are responsible for the costs of returning devices still linked to a payment plan with their carrier, which applies to your devices.
  • Review fromSheila H

    Date: 07/29/2024

    5 stars

    Sheila H

    Date: 07/29/2024

    Greatest and easiest experience I have ever had!! They are quick and do exactly what they say!! I will definitely use them again!!

    BuyBackTronics.com LLC

    Date: 07/31/2024

    Thank you so much for your amazing feedback! We're thrilled to hear you had a great experience and that our team met your expectations. We look forward to serving you again soon!
  • Review fromMarcella (Marcy) V

    Date: 07/26/2024

    5 stars

    Marcella (Marcy) V

    Date: 07/26/2024

    Reputable company.. easy to deal with very nice when I called.. Got a Little less than what I was quoted at first, but I am very happy with the outcome Buy back ******* are the best

    BuyBackTronics.com LLC

    Date: 07/29/2024

    Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our priority, and we appreciate your understanding regarding the final quote
  • Review fromCynethia S

    Date: 07/16/2024

    5 stars

    Cynethia S

    Date: 07/16/2024

    For real a legitimate business, I have done business with them now twice, with no problems or issues or complaints. When I called with questions they answered and reassured me of the process. I will continue to do business with them for they have earned my trust.

    BuyBackTronics.com LLC

    Date: 07/17/2024

    Thank you for your positive review! Our team is always here to answer your questions and ensure a smooth process. We look forward to continuing to serve you and appreciate your trust.
  • Review fromCarolyn M

    Date: 07/11/2024

    5 stars

    Carolyn M

    Date: 07/11/2024

    Easy process-input specs, get quote, ship unit, wait 2-3 days after they receive it, get an e check, cash it. It was easy and fast. Everything went as advertised. They pay you more than most sites that buy your eqt-as long as you are honest about the condition.

    BuyBackTronics.com LLC

    Date: 07/14/2024

    Thank you for the wonderful feedback!
  • Review fromLee B

    Date: 07/03/2024

    5 stars

    Lee B

    Date: 07/03/2024

    Very fair, straightforward and honest. Would recommend highly. The whole process from beginning to end took less than ten minutes.

    BuyBackTronics.com LLC

    Date: 07/05/2024

    Thank you so much for your feedback, ***! Glad to know everything went smooth for you!
  • Review fromThomas D

    Date: 06/27/2024

    5 stars

    Thomas D

    Date: 06/27/2024

    They offered me a fair price and fairly judged the condition of my devices. I highly recommend them.

    BuyBackTronics.com LLC

    Date: 07/01/2024

    Thank you for sending us your device! Thrilled to hear about your positive experience from start to finish!
  • Review fromDori P

    Date: 06/24/2024

    5 stars

    Dori P

    Date: 06/24/2024

    Easy website to maneuver, Fast and efficient service. Excellent communication !

    BuyBackTronics.com LLC

    Date: 06/25/2024

    Thank you for the feedback and for choosing us!

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