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Average of 526 Customer Reviews
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Review fromKurt S
Date: 08/09/2024
5 starsKurt S
Date: 08/09/2024
Great service. Pick up was easy. Delivery was on time. Would highly recommend. Service **** ***** was easy to work with. Transportation driver was also great and communicated so I knew where he was and when he would arrive with delivery.
AutoStar Transport Express, LLC
Date: 08/12/2024
Hey ****! Thank you for your great review! It was a pleasure working with you and I am glad you were satisfied with our service. Customer satisfaction drives our business and is always our #1 goal. Thanks again for everything and for taking the time to leave us your opinion, we greatly appreciate it! If you, your family, or friends need a worry-free vehicle transport, don't hesitate to contact me directly @ ********************* or via email @ ************************************************************ All the best!Review fromJose G
Date: 08/08/2024
5 starsJose G
Date: 08/08/2024
While traveling from ************** to ********, my car broke down in *******. I reached out to AutoStar Transport Express to have my car transported the rest of the way to ********. They handled everything professionally and charged a reasonable fee, especially considering the distance. I was relieved that I didnt have to abandon my car, which could have led to legal complications. AutoStar Transport Express provided invaluable assistance, and I highly recommend their services!AutoStar Transport Express, LLC
Date: 08/09/2024
Hey ****, thank you very much for the nice review and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:toll-free number ******************* / direct line ************ / email: ******************************************************************************Review fromDrew D
Date: 08/08/2024
5 starsDrew D
Date: 08/08/2024
The entire process was extremely positive with no negative experiences to report. I had my vehicle picked up from ******* and transported to ********. My truck was picked up late Friday evening and I received a notification call Sunday morning advising of a delivery time arrival within a 1 1/2 hours. Extremely impressed with the entire process and service received!AutoStar Transport Express, LLC
Date: 08/17/2024
Thank you, ****, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at ************ or ********************* or by email ************************************************************ Thanks again!Review fromKelsey A
Date: 08/06/2024
5 starsKelsey A
Date: 08/06/2024
**************** was great. *********************** Set everything up quickly the process was smooth. Communication and delivery went well and price was reasonable. Very pleased with the service.AutoStar Transport Express, LLC
Date: 08/07/2024
Hi ******, thank you for taking the time to write your review, happy to help. If you or anyone else who you might know that will need help transporting their vehicle, feel free to provide them with my contact information ********************************************************************** Best Regards,Review fromMykl W
Date: 07/30/2024
5 starsMykl W
Date: 07/30/2024
Driver was friendly, Dispatch was on point and the car was delivered within 2 minutes of my residence. 5-************* Very reasonably priced as well for a trip up from ***** to ********.AutoStar Transport Express, LLC
Date: 07/31/2024
From ***** @ *******************: Hello Mykl. Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact ***** at ****************** or by email at **********************************************************Review fromDavid Q
Date: 07/30/2024
5 starsDavid Q
Date: 07/30/2024
Great customer service on time with no damage, I would recommendAutoStar Transport Express, LLC
Date: 08/01/2024
Hi *****, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number ******************* / direct line ************ / email: ****************************************************************************Review fromEVELYN G
Date: 07/30/2024
5 starsEVELYN G
Date: 07/30/2024
*********************** went above and beyond with the transportation of my vehicle to my mom in ***********. I highly recommend them!AutoStar Transport Express, LLC
Date: 09/17/2024
Hello ******!! Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers drivers. I'm glad you were happy with the service. Remember ******, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: *************** or email me at *******************************************************************. Thank you again for choosing Autostar Transport Express, Best Regards.Review fromMark s
Date: 07/30/2024
1 starMark s
Date: 07/30/2024
To Whom It May ******** my name is *******************. I am writing this review to strongly recommend to not use AutoStar for your vehicle hauling needs. If you are like me, you call around to different vehicle haulers to see what the price would be, and if they can accommodate your timeframe. I did this and was quoted prices of around $1,500 by many companies. I called Autostar, and they told me the cost would be $1,245. We were sent a contract, which we signed. The contract indicated the total price would be $1,245. The hard date of transport of our car across the country was coming up. Therefore, I contacted AutoStar/***** to confirm that our car would be ready to go on the agreed-upon transport date. For work purposes, I had to have the car on this agreed delivery date. I was told by AutoStar they were having difficulty finding an available hauler. I had contacted AutoStar months before the transport date, so there was ample time to schedule a hard delivery date for my vehicle. I again stated I HAD to have my car by the agreed upon date due to my job. A week before the needed transport date, AutoStar/***** called me and said my cost would be $1,745; $500 more than the agreed upon contracted price. They told me the contract stated the price could change at any time. I literally had no choice but to use AutoStar because I could never find a hauler on such short notice. So, for anyone interested in using AutoStar, I recommend not doing it. They will tell you whatever price you need to hear to get your business, fully knowing that they will change the price right before your needed transport date. Again, based on general honest business practice, I strongly recommend that you DO NOT use Autostar for your hauling needs.AutoStar Transport Express, LLC
Date: 07/31/2024
We would like to apologize for the change in price over the two month period from the time of booking to the time of assigning a driver to transport the customer's vehicle. Unfortunately, we do not control the supply and demand within the market. Prior to assigning a carrier to transport the vehicle, it was explained to the customer what the current market rate was and that, if they wanted, we could either move forward with the updated rate or issue a full refund to the customer. The customer agreed to the new market rate and requested us to get the vehicle transported. We once again apologize and wish the customer well.Review fromQuinton L
Date: 07/24/2024
5 starsQuinton L
Date: 07/24/2024
Delivered within 3 days from ********* to ***************. Great value. No issues at all! People were friendly and constantly in contact. Overall, would highly recommend AutoStar!AutoStar Transport Express, LLC
Date: 09/17/2024
Thank you ************;for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact ******* at ****************** or by emailReview fromPeter B
Date: 07/23/2024
5 starsPeter B
Date: 07/23/2024
Easy to book with. Very reasonable price.Car was picked up on time and delivered 4 days later.. no stress at all !AutoStar Transport Express, LLC
Date: 07/24/2024
Hi ***** & *******, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number ******************* / direct line ************ / email: ****************************************************************************
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