Reviews

This profile includes reviews for Lennar Homes, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Lennar Homes, LLC has 108 locations, listed below.

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  Lennar Homes, LLC

  700 NW 107th Ave Miami, FL 33172-3161

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  Lennar Homes, LLC

  8635 Parkland Bay Dr Parkland, FL 33076-4877

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  Lennar New York

  1401 Route 52, Ste 100 Fishkill, NY 12524

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  Lennar Homes - Northern Virginia Division

  7591 Coppermine Dr Manassas, VA 20109-2671

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  CalAtlantic Group, Inc.

  610 E Baltimore Pike 1st Fl Media, PA 19063-1750

Review Details

• Review fromAG A

  Date: 01/25/2023

  1 star

  AG A

  Date: 01/25/2023

  Who eat builder ever! If youre looking for a new home go custom. Lennar ******** in Charleston ** ***** from new build process to 11 month inspection. Do not believe anything they say!!! They dont even follow their own warranty guidelines.Lennar deserves 0 stars

  Lennar Homes, LLC

  Date: 01/26/2023

  We're sorry you aren't happy with your experience. We'd like to opportunity to review your situation and make things better. Please email me with your home address so we can have the right management team get in front of this. You can email your information to ********************************************** with "BBB" in the subject.

• Review fromAngela M

  Date: 01/23/2023

  5 stars
  So I gave a 5 star for a different approach, I am considering buying a Lennar home but how can I after reading these reviews? Can someone in headquarters help me?

• Review fromBrianna S

  Date: 01/20/2023

  1 star

  Brianna S

  Date: 01/20/2023

  BBB how exactly does this company barely have a start rating and you have them as an A+ business?? This builder is horrific. Your typical money hungry, controlling, bull dozing company with horrible customer service. Do not build with them! I will be submitting my formal complaint along with this review. They bought out the company we were building with. Once they took over, complete change in service, processes and basic respect. We went through reps like water. They could not keep staff. Every time we reached out it was a new person to deal with. My husband and I were patient and push through never complaining. Now due to their design flaw of our house we are without water every winter. We simply asked them to finish the garage to help keep it warm and avoid our pipes from freezing. It is literally less than 2 walls we are talking about here! Literally might take them a day to do. Before even looking at it the leaders denied doing anything like this for us. Forget the fact they knew about this issue since we moved in! They said they fixed it after we moved into our brand new house and spent 3 days with no water. Their solution was to cut up our walls. We trusted them that it would be worth it to fix it. Four years later and still the same! Too many builders out there, dont waste your money!!!!

  Lennar Homes, LLC

  Date: 01/24/2023

  Thank you for sharing your feedback with us. I'm sorry for any inconvenience you experienced. In order for me to get this to the correct team to address, please provide me with your home address. You can email me at ********************************************** and add "BBB" in the subject line. I look forward to your information so we can address this as quickly as possible.

• Review fromKelvin M

  Date: 01/19/2023

  1 star

  Kelvin M

  Date: 01/19/2023

  I have found that this company misrepresents itself, they are dishonest and is deceptive. I bought a house in November of 2022 and it has now been over 2 months since I sent the invoices for all the expenses which included renting an Airbnb for a week so my family was not homeless for a week, moving transportation, and storage. I having a statement from Lennar Homes stating that they will pay for these expenses due to their carless mistakes. They were missing a document from the city. When I asked the agent I was working with on 12/23/2022 about it, I was told, "I WILL BE OUT OF THE OFFICE UNTIL 01/09/2023, THANK YOU." Then she told me after that the check was mailed out 01/09/2022. Today is 01/19/2023 and I have not receive anything yet and of course they are not answering my emails. Any time I call, I get transferred to multiple departments and nobody knows and nobody helps. This is unacceptable. I am now in the process of obtaining a lawyer and have contacted the Better Business Bureau. No one deserves to be treated this way. I will call Lennar Homes consumer affairs as well and make sure to add this info to my experience.

  Lennar Homes, LLC

  Date: 01/20/2023

  Thank you for taking the time to share your feedback with us and I apologize for any inconvenience you may have experienced. I've opened a Corporate case for you and notified upper management to review and assist in getting you the status of your refund.
  
  
  

• Review fromBoris P.

  Date: 01/17/2023

  2 stars

  Boris P.

  Date: 01/17/2023

  Cheap construction Many major repairs after I moved in Do not buy Lennar

  Lennar Homes, LLC

  Date: 01/20/2023

  Thank you for taking the time to share your feedback with us. I'm sorry to hear you aren't satisfied with your home. It's very important to us that we are given the opportunity to address all your concerns. I opened a Corporate Case for you and notified upper management to review further and provide assistance.

• Review fromShawna B.

  Date: 01/13/2023

  1 star
  My husband and I Purchased a newly-build Lennar home that was poorly built. The home was only two(2) years old and had multiple roof leaks. Every time it rained our roof would start leaking. The water pipes were loud, and noisy anytime you flushed the toilet. BUYER BEWARE!!! Lennar is not a home builder you can trust with your money!

• Review fromLana S.

  Date: 01/05/2023

  1 star

  Lana S.

  Date: 01/05/2023

  VETERANS BEWARE!!! My husband is a 100% Disabled Veteran. We signed a contract to purchase a home with WCI (Lennar) in ************************. When we initially wrote the offer, it included a contingency on the sale of our current home, but the sales agent told us that Lennar did not accept such contingencies and that the offer would have to be submitted without it. We did so reluctantly because we were in a red-hot market and had no doubt that we would easily sell our home and buy Lennar's. The builder required an $85,000 deposit, and we had to borrow against the value of our current home for a cookie-cutter home that would have been built in the exact same spot the exact same way regardless of who purchased it. We read the contracts several times and missed the writing about financing not being a valid reason for leaving the contract unless we were denied a loan within 30 days after signing the deal (no lender will give you anything better than conditional approval on a home sale where the closing date is over 90 days out). Even if we had caught it, it wouldn't have made a difference because we couldn't have anticipated such a swift shift in market conditions, and a conditional loan approval can quickly become a loan denial later in the process. Unfortunately, the market took a turn for the worst, and the homes in our area lost over $100,000 in value from June to December. Buyers dried up, and despite our best efforts and numerous price drops on our property, we could not sell. We were unable to close and despite appealing to the Executive Chairman of Lennar (*************************), the company cold-heartedly kept our deposit a day before Christmas. The holidays were ruined and it will take years for our family to recover. Veterans, please avoid Lennar unless you are very comfortable with losing massive sums of money, the contract is designed to be completely one-sided favoring the builder, the VA will not help you, and the company does not care about you.

  Lennar Homes, LLC

  Date: 01/09/2023

  Thank you for taking the time to share your feedback with us and I apologize for any inconvenience you may have experienced. As a company we are thankful for your service and regret any situation you may have been placed in where you felt we were not acting with integrity. I've opened a Corporate case for you and notified upper management to review and assist.
  
  
  

• Review fromJean-Pierre N

  Date: 01/05/2023

  1 star
  Built a home 7years ago with a company they bought and discovered roof leaks. The roof tiles have shifted, some tiles have cracks and others are broken with holes. ****** refusing to come fix it. This is roof with 10years warranty.

• Review fromTai B.

  Date: 12/31/2022

  1 star
  During our walk through we noticed mismatched tile throughout the house. I was told that different batches were used therefore the difference in dye color. On closing day we were told this would be corrected. After several poor attempts the tiles remain mismatching and to make matters worse the sloppy grout work are uneven. When walking barefoot my feet ache. The tiles are unleveled, uneven, and mismatching. In addition to a cracked tub, towel rack falling off the wall, soap bar holder falling off the shower tile, unsealed windows, missing kitchen toekick, closet doors falling off hinges, drain lines full of construction debris and leaking of the sinks. This house brand new of only 4 months old sold for 376k has been one of the biggest mistakes of my life. Totallt not worth the headache, the disappointment or the price. How did this house ever pass inspection legally is perplexing to me. Lennar one of the most leading builders in my area.....you should be ashamed! Your company is about QUANTITY NOT QUALITY.

• Review fromWende M

  Date: 12/31/2022

  1 star
  I am a Florida Realtor, my client who is also my niece just closed in a townhouse In Lorraine Lakes. When we received the Welcome Packet which is a 22 page document. This was sent to my client, I am copied on everything from Lennar Title and Mortgage as a Realtor. The Welcome packet reviews all of the features and benefits of the home and the community. One if the items featured in the models and the neighbors homes was the epoxy finish on garage floor! This is enumerated in the Welcome Package from Lennar! When I asked sales person when that item would be completed, he told me they ( builder) stopped doing that in February! This is December! I would think the company would have plenty of time to amend their marketing materials! But they have NOT! The sales person lied repeatedly to us! Also lied about the oven/ range. We asked will it be identical to the one in model? He said yes! Possibly even better! I have 2 other witnesses to this! Turns out client received ugly stove with a back on it! A freestanding not a slide in as we were promised! So many disappointing things! Also was a gas leak from Day 1! House wreaked of gas. My niece / client called TECO, they immediately came out! Turns out when we demanded a plumber the next day that he told us( I was there ) that dryer was hooked up completely wrong! What else did they cut corners on! I’m running out of space. Lots of unhappy people In Lorraine lakes/ Lakewood Ranch. Buyer Beware. Lies and very poor workmanship.