Reviews

This profile includes reviews for Morgan & Morgan's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Morgan & Morgan has 93 locations, listed below.

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  Morgan & Morgan

  20 N Orange Ave Ste 1600 Orlando, FL 32801-4624

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  Morgan & Morgan

  230 N Woodland Blvd Suite 308 Deland, FL 32720-4289

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  Morgan & Morgan

  14229 US 441 Tavares, FL 32778

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  Morgan & Morgan Law Firm, PLLC

  47 Maple St Ste 104D Burlington, VT 05401-4791

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  Morgan & Morgan

  15 Constitution Dr Suite 106 Concord, NH 03301

Review Details

• Review fromNESHA T

  Date: 09/30/2024

  1 star

  NESHA T

  Date: 09/30/2024

  I have had an awful experience from start to almost finish since I still haven't recieved my settlement check, from miscommunication of settlement amount to lack of updates ... I was told by my lawyer to stop making notes of my online portal this was how I was keeping my self updated with what they told me then they switched to texting my cell phone instead of calling my phone and I have txt from both parties...... I am not in a good position and I feel like my case was not properly handled , I sent in paperwork for both jobs that I ended up loosing due to injuries from accident and lack of transportation due to wrecked car none of which was added to settlement or even looked into as an additive .... only my medical bills were looked at ... non of my other items ... I am a black women and I felt as though they didn't want to work ****** due to my race and did everything they could to ignore and rush my case to be done with me I will NEVER RECOMMEND MORGAN & MORGAN to anyone I love. This law firm has ran past any goals they have set for them selves the people you are suppose to put first are being shoved to the back to line your lawyers pockets .....

  Morgan & Morgan

  Date: 10/01/2024

  Hello, 

  Thank you for leaving your feedback and we are sorry to hear you were dissatisfied with your experience. We apologize for the delay in communication and understand your concerns regarding the unresolved issues. I want to assure you that your legal team is actively working on this matter to ensure that your funds are delivered to you as swiftly as possible. Please don't hesitate to reach out to us if you have any questions or concerns at ******************** Best, Client Experience

• Review fromMark S

  Date: 09/27/2024

  1 star

  Mark S

  Date: 09/27/2024

  DONT EVEN WASTE YOUR TIME WITH THIS ************** INEXPERIENCED LAWYERS IF YOU CAN CALL THEM That. Don't waste your time you won't hear from them for months an when you do they will only take your case if it is to die a insurance company which if they were real lawyers an looked at all the evidence you sent them like they should have looked at mine they could have sued townhouse HOA an master HOA IF YOU GET ******* ******* FIND A DIFFERENT REAL Law firm. Mr. ********************** SHOULD BE ASHAMED OF HIMSELF. TYPICAL DEMOCRATS IF I WOULD HAVE KNOWN I WOULD NOT OF HIRE THEM

  Morgan & Morgan

  Date: 09/30/2024

  Hi ****, we're sorry to hear about your experience with your claim. We strive to provide clear and timely communication to our clients, and we apologize for any confusion or inconvenience this may have caused. Our attorneys carefully reviewed your case and considered every possible avenue of legal representation, and I can assure you that this decision was not taken lightly. Your feedback is valuable to us as we work to improve our processes. Thank you. - Client Experience 

• Review fromJACOB H

  Date: 09/26/2024

  1 star

  JACOB H

  Date: 09/26/2024

  I tried filing a complaint but the BBB site is down. After telling Morgan & Morgan to stop contacting me they continue to harass me every day. DO NOT FILL OUT THEIR FORMS. THEY WILL HARASS YOU. The *** should look into their marketing tactics. ****.

  Morgan & Morgan

  Date: 09/27/2024

  Good Afternoon,
  

  I apologize for any inconvenience this may have caused. We have successfully removed your information from our files, and you should no longer receive any communications from us.
  

  Wishing you a pleasant day!
  Best regards,
  

• Review fromAshley M

  Date: 09/23/2024

  1 star

  Ashley M

  Date: 09/23/2024

  False advertising. They turn down and deny your small cases though they advertise they do. But not till after they make you sign with them and do all the paperwork *** then later say oh no. Even though your case is winnable.

  Morgan & Morgan

  Date: 09/24/2024

  We're sorry to hear about your experience. We are always evaluating our practice areas and working to expand the cases we can take on, but there are many factors that go into these decisions. Your feedback is important to us, and we'll use it to improve our services moving forward. Thank you for bringing this to our attention. -Client Experience 

• Review fromEthan W

  Date: 09/22/2024

  1 star

  Ethan W

  Date: 09/22/2024

  They called me 14 times in 3 days and over **************************************************** they can't take my case. The lady on the phone said they've had numerous similar complaints because the way their system is set up.

  Morgan & Morgan

  Date: 09/24/2024

  We're sorry to hear about your experience. We are always evaluating our practice areas and working to expand the cases we can take on, but there are many factors that go into these decisions. Your feedback is important to us, and we'll use it to improve our services moving forward. Thank you for bringing this to our attention. -Client Experience 

• Review fromSherry P

  Date: 09/22/2024

  1 star

  Sherry P

  Date: 09/22/2024

  They only care about making a fast ***** They don't care about the client.

  Morgan & Morgan

  Date: 09/24/2024

  Thank you for sharing your experience. We're sorry to hear about your dissatisfaction with our firm. We value your feedback and will address this internally to ensure better service in the future. Please feel free to reach out if you have any further concerns. -Client Experience 

• Review fromStacey C

  Date: 09/22/2024

  1 star

  Stacey C

  Date: 09/22/2024

  As a consumer it's only right for me to share my experience with Morgan & Morgan. The case started in Feb 2023 it has been nothing but a headache. I will try to sum it up as much as possible. My daughter case was switched to so many different case managers, paralegals and 2 different attorneys. I would not have known if I hadn't been calling multiply times until I spoke with an attorney. The communication is horrible. The case was settle in Feb 2024 and money was held to pay lien for medical expenses. Now that the firm received their percentage. The attorney *** stop responding to my ************** messages. The paralegal ****** fail to communicate with me in a timely manner or if at all. I had been told in 2023 that info has been sent to the subrogation, ****** couldn't provide me a case #. I have spent so much of my time and energy to get the subrogation contact info for the Medical claims, gathering and providing documents. I asked the subrogation to call ****** in which they did on 4/15/24. I called the subrogation *** on 6/7/24 and was advise ****** has not responded to their email with additional questions which was sent early May. The medical providers apparently settle in March and never received payment from the escrow. I started receiving calls from providers for the balance owed. On 5/20 ****** finally ***lied to one of my email that I sent on 5/08. She had advised me that they will be sending payments and keeping me informed. I hadn't heard anything and collection calls kept coming. I just made payments myself. I's making me wonder if they were holding on to the money so long because they are earning interest. I started noticing that a different *** from M&M name Asia started handling the case for the settlement of the lien in which I wasn't made aware of. The subrogation company finally received their paymemt on 09/18/24. I vow to never use M&M ever again. No matter the out come of the settlement the headache and mental stress is not worth it.

  Morgan & Morgan

  Date: 09/24/2024

  Thank you for sharing your daughters experience with our firm. Were sorry to hear about the frustrations and challenges encountered throughout this process. We take your concerns seriously and will be reviewing this internally for smoother transitions moving forward. 

  -Client Experience 

• Review fromCarleen K

  Date: 09/22/2024

  1 star

  Carleen K

  Date: 09/22/2024

  Two years before my brother passed away, he hired Morgan & Morgan out of the ** ********** office to represent him from injuries sustained in an auto accident. My brothers notes and his friends confirmed the case settlement would be $1.5M. Within 12 days of my brothers death, the lawyer, **** *******, settled the case without our approval from the family, despite letters of administration and personal representative paperwork being submitted. Florida law states that an attorney may not settle without the approval of the personal representative. He never shared the details of the settled case. We called another attorney who informed us the case was settled on July 25. **** refused to outline what the net award of $100k would be so I did the numbers for him. Morgan and Morgan receives 40% (40k), expenses $15k, ******** claim $22k, estimated medical costs $15k, lawyers estimated costs my brothers estate is $5,000. The net amount is $3,000. And there was no guarantee our brother would have seen an award near $1.5M. Morgan & Morgans tagline is: We dont just want to do wellwe want our clients to get what theyre entitled to and the defendants to face real accountability. Florida state law states no cause of action dies with the person. I asked if he had considered other strategies, (no wrongful death, survival action due to excruciating pain and suffering over 24 moths), he said 3 times to me, you are in so much grief that you cannot think clearly about the law. This lawyer was mean to a plaintiff because I questioned him. **** rushed to a settlement. Was this the best option? May be? I can only think his defensiveness is hiding something. Tonys responses that I am welcomed to pursue other options with another law firm. **** will respond by filing a lien for their fees and costs which will be paid out of the maximum settlement available of $100k. My advice, be very careful with Morgan & Morgan. My brother would be so upset with **** and Morgan & Morgan.

  Morgan & Morgan

  Date: 09/24/2024

  We would like to begin by offering our condolences to your family for your loss. Were sorry to hear about your experience with your brother's claim. We strive to provide clear and timely communication to our clients, and we apologize for any confusion or inconvenience this may have caused. Your feedback is valuable to us as we work to improve our processes. Thank you. - Client Experience

• Review fromWENDY W

  Date: 09/12/2024

  1 star

  WENDY W

  Date: 09/12/2024

  THOUGHTLESS GREEDY BASTARDSSO YOU ENTICE ME WITH FAKE EMPATHY TO BE VULNERABLE AND CRY TO REOPEN MY WOUNDS?! AND YOU PAID **** TO PUSH ME FOR ME FOR DETAILS THAT I COULDN'T EXPLAIN WELL ENGULFED BY MY EMOTIONS I TOLD HIM THAT. AND HE ASSURED ME THAT YOU WOULD CONSIDER THAT I HAD CAREFULLY PUT IT TOGETHER IN A COMPREHENSIVE INTELLIGENT LOGICAL ORDER SMART ENOUGH TO LOOK OVER IT. BUT YOU KNOW WHAT YOU DID?! YOU SENT HIM BACK TO SHOVE ME OUT THE DOOR WITHOUT AN EXPLANATION. WHY DO YOU THINK THAT IS OK TO HURT SOMEONE LIKE THAT?!Thanks a lot for hurting me on top of my traumatic circumstances. I needed to be able to convey my case with the compilation of evidence I've put together so someone like you could understand and instead you dismissed my emotional heartache that prevented me from explaining it verbally in adequate manner. You couldn't just receive my presentation that I've worked so hard on day and night for a month? You had make some guy listen to me cry while I tried to answer questions I've worked so hard to convey in a respectable written manner?! I'm sure you've already forgotten but I'm gonna hurt for days over this Absolutely HORRIBLE. I'VE BEEN CRYING SINCE I GOT OFF THE PHONE WITH YOUR PITY HAWKING SCAMMING SICK PROCEDURE. WHY WOULD YOU DO THAT TO ME?! WHY WOULD YOU PILE ON MORE TRAUMA AND MORE DISRESPECTFUL DEGRADING DISMISSAL *** NOT EVEN TELL ME WHY ?! I HOPE EVER EVIL SEED YOU PLANT IS RETURNED TO YOU WITH INTEREST EARNED YOU WITH AWFUL HEARTLESS PREDATORS MASQUERADING AS HELP FOR THOSE WHO ARE HURT AND THEN YOU HAVE THE ***** TO SEND ME THIS SURVEY ARE YOU ENJOYING THE HUMILIATION YOU POURED OVER ME?! IS THIS HOW YOU ENTERTAIN YOURSELF UNTIL THE NEXT VICTIM COMES ALONG?! SICK DISGUSTING IM SURE YOU THINK ITS FUNNY IF YOU BOTHER TO THINK OF IT AT ALL

  Morgan & Morgan

  Date: 09/13/2024

  Good Morning,

  Thank you for taking your time to write this review. Its unfortunate to hear that you were not satisfied with your consultation. There are many factors that go into determining whether we can take on a case. Please know that while our firm was unable to assist you, this does not mean your claim lacks merit. We are always evaluating our practice areas and working to expand the cases we can take on. Your feedback is important to us, and we'll use it to improve our services moving forward. Thank you for bringing this to our attention.

• Review fromMike M

  Date: 09/11/2024

  3 stars

  Mike M

  Date: 09/11/2024

  First of all you must realize that you are dealing with a huge Law Firm where you can be lost in the shuffle vs a smaller law firm that you will develop a personal relationship with.Morgan is more like a conveyer belt system where you are assigned a number and processed along the system. You will more than likely never meet the attorney that is assigned as the primary to handle your case face to face in person unless you have a trial. The main way that your attorney will handle your case is with FaceTime and more times than not you will need to request a meeting for updates.**Keep all correspondence that you have with this firm (emails, texts) and take very detailed notes of phone calls and when you FaceTime try to have someone else in the room to witness the call. Morgan will keep all records for sure and you need to be able to tell if their notes do not match yours especially when you are discussing fee's and settlement amounts!I discussed trial vs settlement with my attorney after negotiations were conducted. The other side made an offer which I was very reluctant to accept. My attorney which initially discussed a really high lawsuit was now reluctant to go to trial and wanted to do a settlement. I discussed the amount of the settlement with the attorney and the attorney assured me that I would receive (AT LEAST) half of the of the settlement amount.I took the attorney at his word and accepted the settlement. I received initial funds from the settlement with some of the funds being held for billing. I received a final settlement check and to my surprise it was ****** short. The attorney gave me the run around and I fought back and got them to pay ****** back. You shouldn't have to fight with the law firm to get what is owed to you. I think they take advantage because people won't fight with a big law firm and just take what they feel like paying you.Keep accurate records because you will need them and always look after your own best interests !

  Morgan & Morgan

  Date: 09/12/2024

  ******************, we are sorry to hear about the experience you encountered. We value all feedback and take your concerns seriously. We strive to provide excellent service to all of our clients, and we apologize if your expectations were not met. Thank you for bringing this to our attention. Client Experience Team - *******************