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Business Profile

Personal Injury Lawyers

Morgan & Morgan

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Morgan & Morgan's headquarters and its corporate-owned locations. To view all corporate locations, see

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Morgan & Morgan has 93 locations, listed below.

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    Customer Review Ratings

    1.95/5 stars

    Average of 463 Customer Reviews

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    Review Details

    • Review fromEdgar G

      Date: 10/29/2024

      1 star

      Edgar G

      Date: 10/29/2024

      I have Morgan and Morgan ***resenting me in my social security disability case and they have failed miserably. They have done nothing to help me in almost 3 years. I have done it all alone. My ***resentative ******* ******* is the worst. ** sent me mail about documents I should have submitted and that were not received but I did not know about them. My ***resentative did but did not alert me. I was denied my initial claim, and it was AFTER the denial that she told me she can set up a portal to upload all my documents so SS could see everything. Again, this was after initial denial. Now I have moved to another state and my mail is still going to my old address. I informed my ***resentative, but nothing was updated in the portal and to top it off, SS sent me forms but my *** did not alert me knowing I had moved. Most recently, I emailed my *** as to why she has not been keeping up with my case, portal, etc. and she has flat out ignored me. Totally ignored. No answer to my emails in weeks now. I want to get rid of her, but SS said once they are your ***, they remain until the end so be careful of who you have as a ***. Please let your family and friends know that Morgan and Morgan will not do anything for you for years while SS investigates and denies you because the information is not being circulated properly. You really will only need them after denial of your initial claim and after denial of your appeal. They do not work with any doctors at all. You must do everything yourself so why do we need them in the beginning stages if they are not doing anything. My *** has not communicated anything to me in a couple of weeks now, has ignored my last two emails, and has failed to create and maintain an efficient system of communication between me and SS. I hear other ***resentatives do much more to help with a SS disability case and believe me, Morgan and Morgan are not it.

      Morgan & Morgan

      Date: 10/30/2024

      We are sorry to hear about any dissatisfaction with our firm and we value your feedback as we work to improve our processes. Please do not hesitate to reach out to us directly at ***********************************.

      We apologize for the distress and inconvenience this has caused you. We value your trust and take our responsibility to advocate for our clients very seriously. Thank you for bringing this matter to our attention. 
      Sincerely, 
      Client Experience Team 

    • Review fromNicole B

      Date: 10/28/2024

      1 star

      Nicole B

      Date: 10/28/2024

      My husband and I were rear ended by a lady on her cell phone. The entire experience has been mentally and physically damaging. Numerous Doctors appointments and no pain relief all while we wait for assistance to even make up financially for the lost work. And Morgan & Morgan are suppose to be helping? I have never even spoken to my actual attorney, I only ever get put through to leave a message for my case manager. She usually does not return call until the 3rd or 4th try and then always has a load of BS to feed about this or that why we are still waiting. We are nearly 8 months in and I haven't heard from them or received a response to my outreach since Sept 9th. the other insurance company settled and the Money is sitting with Morgan and Morgan, I am sure collecting interest for them, rather than with me. I keep waiting and get no response. Now you can be sure they will take their share for doing basically nothing but dragging out the process and mentally/financially making the situation worse. They do not even deserve to get paid at this point, but I know they will get theirs first. If I am lucky I might be able to pay the house payment so I don't loose it and bills that are behind with the pennies I get from the ******* dollars already sitting in their hold, but to heck with being able to get any medical treatments when needed as there will be nothing really left for my husband and I. What a SCAM! So crooked. We are good hardworking people and surely do not deserve to be victimized by the very people that are supposed to be representing us.

      Morgan & Morgan

      Date: 10/29/2024

      Hi ****** and thank you for your feedback. We have brought this to the attention of your case staff and they have been trying to reach you in order to discuss your concerns. If you haven't done so yet, please reach out to us at ******************* or ************** at your earliest convenience. Thank you!
    • Review fromLydia B

      Date: 10/23/2024

      1 star

      Lydia B

      Date: 10/23/2024

      ZERO STARS * THEY S*** ! They told me they can't represent me in my slip and fall case * I should have called another law firm like maybe ***** and Farah * I will NOT RECOMMEND MORGAN AND MORGAN TO ANYONE!

      Morgan & Morgan

      Date: 10/24/2024

      Hi *****! Thank you for sharing your feedback. I'm sorry to hear that we couldn't take on your slip and fall case. We strive to provide the best service possible, and its disappointing to learn we fell short of your expectations. We appreciate your honesty and hope you find a law firm that can better assist you. If you have any further concerns, please feel free to reach out.
    • Review fromPhilip A

      Date: 10/21/2024

      1 star

      Philip A

      Date: 10/21/2024

      I think every time I hear I hear a Morgan and Morgan commercial about how they care about us and how they will fight for us, it makes me want to scream. They were totally incompatant is how they handeled my case and they should be sited for acting with extreme incompetence and disregard of a client. On May 18th of ******************************************************************************************** **********, *******. I have been there several days and always walked in that area barefoot and never slipped. One afternoon it rained and when I walked there again I slipped and tore my Manigis in my left knee. There is not a person alive that would not have fallen where I slipped. I was really shaken up and could hardly walk and in excrutiating pain. I met with the manager, filled out an accident report and when home the next day. I checked into the emergency room in , luckily nothing was broken but was in terrible pain for the next several months. I contacted M&M and they immediatly said they would take my case. They had pictures sent to them of the site of my fall from day one and over the next several weeks stayed in constant contacact with me. They assured me that they were on my side. They contacted the hotel's insurance company and had set up for someone to go to the hotel. After no responce I finnaly got a letter saying they would not handle my case. I finally was told they would not represent me because I had already been walking there before and the hotel bears no resonsibility. If that were the case, we should never see a caution sign for a wet floor in any area of the world. They dropped me like a stone when they figured they would not get a lot of money and were totally negligent in their ability to read the facts of the case for about six weeks. In all they should not be able to LIE about how they care about us. They are money hungry, incompetent lawyers that really only care about making money for themselves and have to use us to get it.

      Morgan & Morgan

      Date: 10/23/2024

      We are so sorry that our firm was unable to take on your claim at this time. Our attorneys reviewed your case closely and considered every potential avenue of legal representation. We always strive to ensure clients understand the reasons we are not able to take on a case, but if you do not feel you received a sufficient explanation, please reach out to us so we can further discuss it with you. ********************
    • Review fromJames m

      Date: 10/18/2024

      1 star

      James m

      Date: 10/18/2024

      This is the worst experience I've ever had with an attorney almost 2 years ago I was injured on the job and hired Morgan and Morgan because my employer threatened to sue me for insurance fraud Morgan and Morgan said that they took the case but yet they never represented me they represented the insurance company in my employer at every turn the pathetic amount of so-called medical treatment was nothing more in a couple bags of ice and some exercises 2 years later they're now trying to tell me that they don't know if there's anything they can do for me but my time has run out so I've received no surgery to correct the damage to my knee no money for a settlement so that I can get the damage to my knee fixed the Florida bar protects these people instead of holding them accountable I just want to make sure everybody knows that Morgan and Morgan will leave you high and dry if they can't make enough money off of you they just ignore you until you go away now I have to seek medical attention on my own torn meniscus or not self healing so there's no just wait and we'll get over it these people shouldn't even be allowed to practice law their commercials on TV or are highly deceptive

      Morgan & Morgan

      Date: 10/21/2024

      Thank you for sharing your feedback with us. We’re sorry to hear that you’ve been dissatisfied with your experience and apologize for any inconvenience this may have caused.
      While we can’t discuss your case in this public forum, please know that we are here to help. If you have any questions or concerns, don’t hesitate to reach out to us directly.
      Take care,
      The Client Experience Team
    • Review fromAhjanay A

      Date: 10/11/2024

      1 star

      Ahjanay A

      Date: 10/11/2024

      I've had a VERY horrible experience working with morgan and morgan, specifically with ***** ******* literally since the beginning which should have been a red flag!!! In the middle of my case, he basically told me that he can't help after I have been contacting him for MONTHS. There were plenty of witnesses that I bet they never reached out to during the accident. They continued to have me in therapy and completed neglected to give me any form of an update despite my efforts of reaching out. I have NEVER received such lack of communication and apathy from a law firm. I was in a car accident with the Philadelphia fire department that was THEIR fault, and I was not acknowledged at all during this ordeal, even losing my job due to lack of reliable transportation. I am very frustrated with how they handled my case just to LIE and place blame on me despite SIGNIFICANT EVIDENCE. First there was no police report, then there was, this is just ridiculous, and I would NEVER in my years on this earth recommend this company. I should've kept my eyes closed when I saw their billboard and regret reaching out to them......

      Morgan & Morgan

      Date: 10/15/2024

      I want to start by expressing my sincere apologies for how you are feeling. Our attorneys carefully reviewed your case and considered every possible avenue of legal representation, and I can assure you that this decision was not taken lightly. We strive to provide clear and timely communication to our clients, and we apologize for any confusion or inconvenience this may have caused. Your feedback is valuable to us as we work to improve our processes. Thank you. - Client Experience 
    • Review fromEdward M

      Date: 10/09/2024

      1 star

      Edward M

      Date: 10/09/2024

      I was hit by a car whilestanding in the parking lot doing my job. They reviewed and accepted my case. Terrible communication..basically nine. No returned emails or calls. I complained several times and nothing. I was hiton may 3rd 2024. My back is bad for the rest of my life, my left knee probably too. Today,October 9th, I get a call from one of their lawyers saying they were not taking my case when I asked why did it take five plus months to come to this conclusion, she hung up on me. I was told they had " great investigators that could track down the lady that hit me" . But nothing was ever done. There is video from ******* available and witnesses and they have put no effort into finding this lady that did a hit and run. DO NOT HIRE THESE IDIOTS. THEY OBVIOUSLY DO NOT CARE ABOUT YOU OR YOUR HEALTH.

      Morgan & Morgan

      Date: 10/22/2024

      Hi ******. We are truly sorry to hear about your experience and understand your frustration. Its disappointing to learn that you felt unsupported and that communication fell short. We take feedback seriously, and we can assure you we strive to provide the best service possible. We have a staff of great investigators and attorneys, and believe us when we say that if they were not able to track further evidence, it is not due to them being inadequate. Unfortunately, situations lead to a dead end. But please know this, your health and well-being have always been important to us and we hope you are able to find the assistance you need. Thank you for sharing your thoughts.
    • Review fromAlan S.

      Date: 10/09/2024

      1 star

      Alan S.

      Date: 10/09/2024

      Found this firm online advertising great attorneys. Morgan&Morgan refuse to help on civil rights matters, sexual and otherwise. Despite clearly within limitations (there are none), they refuse to sue pedophiles or negligent teachers in violation of state and federal laws. Got one lawsuit done for ANOTHER person, not me, and this person, *******, says cant sue them. That person went to the school AFTER me yet I cant sue???? Hundreds of victims of these pedophiles and no one gives a **** about indigenous or black children or adults. Laws are blatantly clear regarding criminal sexual assault for adults and minors. Laws are clear for businesses and individuals on the federal level. Morgan & Morgan dont advertise good or truthful lawyers for people or businesses of color or children.

      Morgan & Morgan

      Date: 10/22/2024

      ****, Hi ****, thank you for your feedback. We sincerely apologize for your experience and wish we could have taken on your case. Unfortunately, several factors influence our ability to accept cases, and we arent able to handle every situation. We encourage you to keep seeking the support you need.
    • Review fromPamela W

      Date: 10/08/2024

      2 stars

      Pamela W

      Date: 10/08/2024

      This company is terrible. They say that they get 40%; however, is more like 75%. You pay 40% for what? They charge separately for everything else, including a stamp. My case was a simple hit in the rear and it took almost two years to settle. I feel I was getting the run around. I would not recommend this company.

      Morgan & Morgan

      Date: 10/17/2024

      Hello Pamela, we are sorry to hear this as we strive to ensure that our clients have a great experience. While we cannot discuss the specifics of your case in this open forum, we are truly sorry you feel you didn't receive a stellar experience. If you want to share more about what issues you’re facing, please feel free to email or call us to discuss this further. Thank you!
    • Review fromBrian C

      Date: 10/03/2024

      1 star

      Brian C

      Date: 10/03/2024

      "I had a terrible experience working with Morgan and Morgan. They did a poor job handling my car accident case as a passenger. Communication with them was extremely difficult, and I felt that they were not acting in my best interest. Instead, it seemed like they were more focused on maximizing their own profits. They even held onto a $50,000 check for three months without distributing any of the settlement money to me. On top of that, they scheduled unnecessary appointments and managed to use up the entire settlement amount. I would strongly advise against working with this law firm, as they do not prioritize their clients' needs

      Morgan & Morgan

      Date: 10/07/2024

      Thank you for sharing your feedback. I sincerely apologize for any frustration you may have experienced.
      We take such concerns seriously, and we are committed to providing excellent service and prioritizing our clients' needs. We will be looking into this matter internally to ensure these concerns are addressed appropriately. Thank you for bringing this to our attention. We value your feedback as it helps us improve our services.

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