Reviews

This profile includes reviews for Morgan & Morgan's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Morgan & Morgan has 93 locations, listed below.

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  Morgan & Morgan

  20 N Orange Ave Ste 1600 Orlando, FL 32801-4624

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  Morgan & Morgan

  198 Broadway Kissimmee, FL 34741-5714

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  Morgan & Morgan

  444 Seabreeze Blvd Suite 100 Daytona Beach, FL 32118-3958

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  Morgan & Morgan

  407 S Washington Ave Suite #3 Titusville, FL 32796-3500

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  Morgan & Morgan Law Firm, PLLC

  254 Commercial St Ste 229 Portland, ME 04101-4899

Review Details

• Review fromMarie K

  Date: 06/29/2024

  1 star

  Marie K

  Date: 06/29/2024

  Worked my case for **************************************************************** that they were turning my case over to one of they smaller bother firms and someone would be in contact with me IV herd from 2 firms the first one said they couldn't take my case the other said they would call me back in a couple of days.How ever they never did so I called them and they said they were in the process of sending my case back to Morgan and Morgan..And it's been another month and IV still not herd from Morgan and Morgan or any other lawyer..And my case has a 2 year statue of limitations and I feel the only way I can find out what my rights are is to call the bar association in my state of Ga and see if they can help me..

  Morgan & Morgan

  Date: 07/08/2024

  Hello ****, I sincerely apologize for any dissatisfaction you may have experienced with the firm we have referred you to. Your feedback is extremely important to us, and we take all negative reviews very seriously as we are constantly working to improve our referral network. If you would like to discuss this further in details, please email us at ******************** Thank you for taking the time to reach out, and we will work diligently to review our referral network. This will be handled internally, and we are very thankful you have brought this to our attention. - Client Experience

• Review fromAllen W

  Date: 06/29/2024

  1 star

  Allen W

  Date: 06/29/2024

  They didnt pay my medical bill and ** still taking hits from my credit and its been a year since my case ended they told me they couldnt give me the check to pay my own medical bill but it still hasnt been paid Im going to file a lawsuit if they dont remedy the situation I know checks lifespan is 120 days its been 360 days they ******** branch shouldnt have handled a case in ******* they only about they own pockets and it shows

  Morgan & Morgan

  Date: 07/08/2024

  Thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client and we want to use this feedback to perform an internal investigation to ensure we capitalized on every opportunity to provide a smooth resolution. Thank you for bringing this to our attention. Client Experience

• Review fromJane D

  Date: 06/23/2024

  1 star

  Jane D

  Date: 06/23/2024

  Id give them a negative 100 if I could. Terrible law firm. They dont care about the well-being of their clients. They ignore them. My case manager was extremely rude. I personally think she ruined my entire case. It was a very easy win, and it was messed up by cockiness, no communication, and not being prepared. They let them ask irrelevant questions and interrogate me during the deposition. I was promised a very large settlement, and that there was no way of losing. I honestly feel like the case manager they randomly switched me to without an explanation, or even an introduction. She just messaged me after not hearing from them for months. She was nothing but rude, and I hope she gets fired. I will be making sure no one I know ever uses yall, and I will scream from the mountains about how bad you guys are. I am left with lifelong, chronic physics, and mental injuries. I cant even drive a car without shaking from anxiety and PTSD. That one moment changed my life, and Morgan and Morgan did not have my back. You guys are not for the people. You guys are for yourselves and selfish. I would like to talk to the highest person that I can talk to.

  Morgan & Morgan

  Date: 07/01/2024

  Hello ****, ***** us to take a closer look at this for you. Please contact us at ******************* with your information so we're able to best assist you. Thank you. Client Experience Team.

• Review fromMario S

  Date: 06/18/2024

  1 star

  Mario S

  Date: 06/18/2024

  To anyone considering their services, I strongly urge you to look elsewhere. The initial promises of dedicated service and client care were not upheld in my experience. Save yourself the time, stress, and aggravation of dealing with a company that fails to communicate and follow through on their commitments. There are plenty of other law firms out there that will treat you with the respect and professionalism you deserve.I am extremely disappointed with my experience with Morgan & Morgan and strongly advise potential clients to steer clear of this company. I hired them to handle a legal case, which was settled for $25,000. However, despite the case being resolved, I have yet to receive my settlement.The most frustrating part has been the complete lack of communication. *********************************** was my case manager, and ************************* was the principal attorney. Once the case was settled, there was absolutely zero communication from them. I have spent countless hours trying to get in touch with someone at Morgan & Morgan, making numerous phone calls and sending multiple emails, but I have received no response whatsoever. It is unacceptable to be left in the dark with no updates or explanations, especially when it concerns such a significant amount of money.This lack of responsiveness is not only unprofessional but also incredibly stressful and time-consuming. I trusted Morgan & Morgan to handle my case efficiently and to provide the necessary support and communication throughout the process. Instead, I have been met with silence and frustration at every turn.

  Morgan & Morgan

  Date: 06/25/2024

  Thank you for your feedback *****! We understand that as of today, your case staff has reached out to you regarding the status of your settlement. We hope they have addressed the concerns you have mentioned in this platform. If you have additional details you would like to discuss please reach us at ******************** Thank you!

• Review fromHoward B

  Date: 06/17/2024

  1 star

  Howard B

  Date: 06/17/2024

  I have had a claim with Morgan and Morgan since Feb 9, 2024 an for the past 3 months i have not heard from them even though i have send messages in their portal and called an was forwarded to voicemail never to a person (Case Manager or Lawyer). They claim to care but I havent experienced any of that only that i was neglected. My injury is still hurting and the insurance companies wont cover.

  Morgan & Morgan

  Date: 06/24/2024

  Hi ******, we're truly sorry to hear about your experience. We understand your frustration and would like to investigate this matter further to ensure it is resolved promptly. Please provide us with your contact information so we can reach out to you directly to address your concerns. Client Experience Team - ******************** **************

• Review fromStacy N

  Date: 06/17/2024

  1 star

  Stacy N

  Date: 06/17/2024

  I was in a car accident 5/23 case was finally settled after 3 case managers and 3 lawyers later Im not sure how they work. I was notified by the insurance company that the check was sent over to Morgan & Morgan on 3/7/24 I forwarded the letter to the case manager. I never received a response and decided to give a call at that point I was notified of my 3rd case manager who I had to break down the entire case to, he informed me that he would get back to me within two weeks which he didnt so I gave him a call. Which I had to explain my situation again. Ive been doing this back and forth between the case manager who is extremely rude and the client experience team who is on a record line continues to escalate the situation and someone is suppose to return the call. All of my bills have been paid I call the offices to make sure. The case manager ******** aggressively let me know that they are backed up, what do I want him to do and that his life is being threatened by people everyday because everyone is waiting for a check.

  Morgan & Morgan

  Date: 06/20/2024

  Hello *****, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. While we cannot discuss the specifics of your case in this open forum, we would be grateful for the chance to learn more about your concerns and see what we can do to help. Please don't hesitate to reach out to us via email. We are committed to providing you with the assistance you require. - Client Experience Team ******************* ************** 

• Review fromTammy O

  Date: 06/12/2024

  1 star

  Tammy O

  Date: 06/12/2024

  I called and did an intake with them for SSI and they said that they were going to refer me out to another attorney and they never called me. I am very unhappy with my experience with them.

  Morgan & Morgan

  Date: 06/19/2024

  Hello *****, Thank you for taking your time to write this review. Its unfortunate to hear that you were not satisfied with your consultation. There are many factors that go in to determining whether we can take on a case. Please know that while our firm was unable to assist you, this does not mean your claim lacks merit. If you feel you didnt receive sufficient attention to your claim, please reach out to us. *********************** ************.

• Review fromBrian R

  Date: 06/09/2024

  1 star

  Brian R

  Date: 06/09/2024

  They say they are for the people. Bull ****.I called office about a problem with my scarred lungs .wanted to know what I should do about this. They put me on hold for20 minutes then said that they wouldn't do nothing and just referred me to lee County lawyers association. Guess you have to be on death bed or dead before they'll take your case that way they'll get paid. Bull****.*** worries about his pocket not for the people .don't be fooled by his Bull commercials.

  Morgan & Morgan

  Date: 06/12/2024

  Hello *****, I'm sorry to hear about your experience with our firm. This will be handled internally, and we are very thankful you have brought this to our attention. While I understand that it can be challenging to hear that we were unable to take on your case, I want to assure you that we always strive to provide excellent service to all clients, regardless of the size of their case. If you feel you didnt receive sufficient attention to your claim, please reach out to us at ************** and we will do our best to further assist you.  - Client Experience 

• Review fromKevin L

  Date: 05/24/2024

  1 star

  Kevin L

  Date: 05/24/2024

  I reached out to Morgan & Morgan due to the commercials claiming to be the Best and largest *********** and they actually care about helping someone seek justice. My daughter was involved in a hit and run accident, and I reached out to them and spoke to a gentleman that created a case, sent paperwork and referred my daughter to a physical therapist, which she has seen several times. The therapist found she did sustain physical injuries. She received what looks like a generic letter on May 20th saying they were dropping her case with no specifics! This is so disrespectful and unprofessional to drop a client who was in a traumatic car crash with injures both physically and mentally traumatized, totaling the car, and they don't have the decency or professionalism of a phone call explaining the reason! Horrible service I would not recommend Morgan & Morgan clients r treated as numbers not people.************

  Morgan & Morgan

  Date: 06/04/2024

  We're truly sorry to hear about your experience. We take your feedback seriously and are committed to addressing your concerns promptly. Please reach out to us directly so we can work to resolve this matter immediately.Thank you!Client Experience Team *******************

• Review fromFrank E

  Date: 05/24/2024

  1 star

  Frank E

  Date: 05/24/2024

  Only taking cases but never delivering the service they promised. Since a 16 month period, I have been their client and nothing is going forward. The claim manager is magic. She makes notes for calls she never made. No updates. The agreed-upon methods for communication are not used. The escalation team only puts the client down and doesn't do anything to help in this. Management is never reachable. All promises are lies.

  Morgan & Morgan

  Date: 05/31/2024

  *****, we empathize with your frustration and acknowledge that these matters require time. Your patience is greatly appreciated. However, it's important to note that continuous negative reviews from your end won't expedite the process, as our legal team must adhere to established legal procedures. Thank you once again for your understanding and patience.