Reviews

This profile includes reviews for Morgan & Morgan's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Morgan & Morgan has 93 locations, listed below.

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  Morgan & Morgan

  20 N Orange Ave Ste 1600 Orlando, FL 32801-4624

• 

  Morgan & Morgan

  198 Broadway Kissimmee, FL 34741-5714

• 

  Morgan & Morgan

  444 Seabreeze Blvd Suite 100 Daytona Beach, FL 32118-3958

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  Morgan & Morgan

  407 S Washington Ave Suite #3 Titusville, FL 32796-3500

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  Morgan & Morgan Law Firm, PLLC

  254 Commercial St Ste 229 Portland, ME 04101-4899

Review Details

• Review fromReggie H

  Date: 05/01/2024

  1 star

  Reggie H

  Date: 05/01/2024

  I am not satisfied with this company they are hard to talk with or get ahold of they drag things out always getting attitudes from them and they are trying to prolong me getting my settlement money and they said they would only take 40% but they dont tell you you have to pay them extra money like 7 grand fro paper staples and stamps and office supplies and stuff like that very very unhappy

  Morgan & Morgan

  Date: 05/08/2024

  ******, we're truly sorry to hear about your experience. We strive to provide excellent customer service, and it's disappointing to hear that we fell short in your case. We would like the opportunity to address your concerns and make things right. Please reach out to us so we can assist you further. Client Experience Team - ********************* **************.

  Morgan & Morgan

  Date: 05/08/2024

  ******, we're truly sorry to hear about your experience. We strive to provide excellent customer service, and it's disappointing to hear that we fell short in your case. We would like the opportunity to address your concerns and make things right. Please reach out to us so we can assist you further. Client Experience Team - ********************* **************.

• Review fromCecil B

  Date: 04/18/2024

  1 star

  Cecil B

  Date: 04/18/2024

  I was in an accident on September 9, 2022. This companys representation isnt what its cracked up to be. I ended up paying them ****** plus I had to pay all my medical bills. Their slogan For the People, is not true. P.S. I had to select one star, because it wouldnt let me leave it blank.

  Morgan & Morgan

  Date: 04/23/2024

  *****, We're sorry to hear about your experience and the unexpected costs you incurred. While we're committed to serving our clients diligently, we're puzzled by your dissatisfaction, given that you signed the settlement agreement without discussing your concerns with us. We value your feedback and would welcome the opportunity to address any outstanding issues. Please feel free to reach out to us directly.

  Thank you for bringing this to our attention. Client Experience Team - ********************* **************.

• Review fromJames F

  Date: 04/17/2024

  1 star

  James F

  Date: 04/17/2024

  my wife was in a seriuos accident over a year ago morgan and morgan took the case she has tried on numerous occasions im talking over 20 times with phone and email messages and no one responds if you didnt want to help why take the case its makes the *** morgan appear to be a liar in his commercials

  Morgan & Morgan

  Date: 04/23/2024

  *****, thank you for reaching out to us and sharing your concerns. We're truly sorry to hear about your wife's accident and the difficulties you've encountered in reaching our team. To better assist you, could you please provide us with your wife's information, including her name and any relevant case details? We understand the importance of effective communication and are committed to addressing your concerns promptly. We apologize for any inconvenience caused and look forward to the opportunity to assist you further. Client Experience Team - ********************* **************.

• Review fromEarl K

  Date: 04/16/2024

  1 star

  Earl K

  Date: 04/16/2024

  I'm a veteran of 8 years who recently was hit by a car while on bicycle. Police said it was drivers fault. I was told by Morgan and Morgan that they accepted the case in Nov of 2023, only to say they was no longer able to help me in March of 2024. Done told me to just set back and they would handle it! Have proof of everything! Now no other Lawyer will take the case. And I have lost everything because of the injuries that prevented me from working. Now I'm homeless in a veterans shelter. They are not for the people! I know because I am! I almost died in ************************* fighting for them to be able to have a business, but do they appreciate that? NO!!!

  Morgan & Morgan

  Date: 04/17/2024

  **************,

  We have responded to the other review you left in another platform and once again we sincerely hope that you're able to find the help and justice you deserve elsewhere.

  Thank you for your service, and please know that your sacrifice and dedication to our country are deeply appreciated.

  Client Experience Team

• Review fromJordan W

  Date: 04/13/2024

  1 star

  Jordan W

  Date: 04/13/2024

  WHERE DO I BEGIN ? I signed my settlement with M&M back in December 2023. Before signing my settlement My Attorney ******* was VERY consistent, kept me updated, reassured me, & handled me and my case with such care, NOW that I have signed the settlement, I dont hear from *******, he doesnt update me or get back to me in a timely manner. I was told by both ********************* ***** ) that it shouldnt take 90 days to receive my second part of my settlement because I didnt have really any bills to process. I am literally 8 days away from it being 90 days since Ive received my second check & STILL NOTHING. They said they are still processing. WHAT IS THERE TO PROCESS????? I DIDNT GO TO A HOSPITAL , I DIDNT GO TO A URGENT CARE I DIDNT DO NOTHING. Then they say accountants sick , oh accountants on vacation oh accountants THIS that and the third . I heard they earn interest for keeping the checks longer and it could be why they are stalling. im not sure. And then MY MOM had to call and tlk with ******* because he wasnt updating me. and his words were " oh .... has my number she couldve just called " I CALLED, I TEXT , I DID EVERYTHING . you told me YOU would keep me updated and didnt do so. They are so trifling , Im so disappointed . My first attorney was terrible with M&M and now another one. They just see you as a dollar sign. They dont really care about you . Day 82 of not receiving MY money. I shouldnt have to keep messaging Morgan and Morgan ******** page for me to hear back from MY attorney. Its ridiculous that I have to come to this for someone to care.

  Morgan & Morgan

  Date: 04/17/2024

  ******,

  We deeply apologize for the frustration and inconvenience you've experienced. Your feedback is invaluable to us, and we're actively investigating the matter.

  Someone will reach out to you to discuss and address your concerns.

  Thank you for bringing this to our attention.

  Client Experience Team 

  *******************

  **************

• Review fromJonathan W

  Date: 04/12/2024

  1 star

  Jonathan W

  Date: 04/12/2024

  I have been using Morgan and Morgan since December 2020. I spent the first 1 1/2 years dealing with a para and no lawyer. Then May or June 2022 I was sent a letter to come down to the ********* office I had a new lawyer. He made lots of promises and was going to get the case moving. He did not fulfill those promises. He seldom returns a phone call, text message or email in a timely manner if at all. He doesn't respond to letters and absolutely keeps you out of the loop of information about your case. When it suddenly is important to him, he calls you at the last day to remind you of something. In November ************************************************************************ a couple of days, it will be five months and still no money to me. This is FRAUD. They are full of excuses and when I call HIS para says every time he is doing a deposition. EVERYTIME now for months. I have contacted a second firm to help me with the second part of my lawsuit, because the para told me no money until both parts are settled. No worry, it should move faster than the first part, which took now almost 4 1/2 years. I was told this after waiting for my money for almost 2 1/2 months. They have been FIRED. *** of Morgan and Morgan has been in the loop of information about the lawyer in question for months, but has not fixed the problem, the LAWYER. You would think out of army of 800 lawyers as he claims he could find me a replacement. His commercials are full of a lot of talk without much substance. They are so big it takes them 2 or 3 weeks to even open a letter. *** has never responded to any of my 5 letters or so. He has never called me, text, emailed, sent a letter or anything and it is in my file. I have been extra counting on this money since November. I will follow this up with a complaint to the ******* Bar against my lawyer and the *** of Morgan and Morgan. I read the reviews, and another person has been waiting a year for their funds. DON'T USE MORGAN AND MORGAN.

  Morgan & Morgan

  Date: 04/17/2024

  ********,

  We deeply apologize for the frustration and inconvenience you've experienced. Your feedback is invaluable to us, and we're actively investigating the matter. We will make sure that someone will reach out to you to further discuss and address your concerns.

  Thank you for bringing this to our attention.

  Client Experience Team 

  ******************* 

  **************.

• Review fromCarrie H

  Date: 04/09/2024

  1 star

  Carrie H

  Date: 04/09/2024

  Horrible service in ******** in ************ location. Poor communication and 8 years to get a certified letter of the court of appeals decision not even a phone call to inform of decision.sometimes it was over an year for update and at time it was me having to contact them.

  Morgan & Morgan

  Date: 04/10/2024

  Dear ******,Thank you for your feedback. We apologize for the poor communication you experienced at our ************ location. Our attorney has recently spoken with you, and we are actively resolving the issue. Improving communication is a priority for us, and we appreciate your feedback to help us do better. If you have further concerns, please reach out to us directly. Client Experience Team - ********************* **************

• Review fromBernice G

  Date: 04/03/2024

  1 star

  Bernice G

  Date: 04/03/2024

  This company provided the worst services I ever encountered, after I was rear ended in a car accident. After I continued to reach out to Morgan & Morgan, they finally provided a case manager. ***************, the case manager if you can call her that, attempted to call me once since September 30, 2023, which is the date of the accident. She held the phone and/or never said anything, when the call was picked up.Moreover, I have requested many times to pay my hospital and doctor ******** and settle my case. However, as of today, April 3, 2024, they failed to do anything.In closing, this is the worst experience with a law firm handling accidents, after I was rear ended. When you call you an extensive advertisement about who they are, but they are all talk and no work! Regretful Client!*****************************

  Morgan & Morgan

  Date: 04/10/2024

  Dear *******,We sincerely apologize for the delays and frustrations you've experienced with your case. Your feedback is crucial to us, and we take it seriously. We will investigate the handling of your case further to ensure it is addressed promptly and appropriately.Thank you for bringing this to our attention.Sincerely,Client Experience *********************** **************

  Morgan & Morgan

  Date: 04/10/2024

  Dear *******,We sincerely apologize for the delays and frustrations you've experienced with your case. Your feedback is crucial to us, and we take it seriously. We will investigate the handling of your case further to ensure it is addressed promptly and appropriately.Thank you for bringing this to our attention.Sincerely,Client Experience *********************** **************

• Review fromDonald L

  Date: 03/28/2024

  5 stars

  Donald L

  Date: 03/28/2024

  I was a client of Morgan & Morgan. I was crushed by a tractor trailer in October of 2021. I chose Morgan & Morgan because of the firms size. I live outside of ************ and the company that cased my accident was in ******, I felt I needed. Large firm to help me get justice. I have read a lot of the complaints on the BBB site. I had a completely different experience with Morgan & Morgan. I thought they were fabulous. My case occurred during COVID, But i was give. My attorneys cell number and always answered any questions I had almost immediately. I find it so hard to believe that people are having issues with communication regarding Morgan &Morgan. If anything, I felt like I connected too much with my attorney. Initially my attorney was ******, she is the best attorney anyone could ever ask for, as my luck would have it she got married and left the firm, BUT before she left she personally called me to introduce me to my new attorney ****. I will be honest, I didnt like him at first but once I got to know and understand how he runs a case I thought he was awesome. I was given the opportunity to take my case to trial but after over 3 years I declined, **** assured me that he felt I would do very well at trial but ultimately it was my decision. I settled out of court for what I felt was more then fair. I just want to thank Morgan & Morgan ************ office. ****** and **** and their entire team served me very well. I highly recommend anyone in need of the BEST representation possible contact Morgan & Morgan ************, **

  Morgan & Morgan

  Date: 04/02/2024

  ******, 

  We are so appreciative of your kind words and your experience with your legal team. Thank you so much for sharing this and know that we will be sharing your review with the rest of the team!

  Have a wonderful day!

  Client Experience Team 

  ******************* 

  **************

   

• Review fromSusun C

  Date: 03/28/2024

  1 star

  Susun C

  Date: 03/28/2024

  RUN FAR FROM THIS FIRM! This firm isn't just unethical; it's outright FRAUDLULENT, just like many below have confirmed and experienced. For over a year, they've unlawfully clung to my settlement funds, demanding my signature on an inaccurate document before releasing them after they had ILLEGALLY settled my medical bills without my consent. My journey with Morgan and Morgan has been a nightmare **** with deceit, incompetence, and betrayal, leaving me in disbelief and retraumatized. From the outset, hired to represent me in an accident case where I was a clear victim/passenger to Tbone accident, there were so many red flags which I reluctantly ignored! Despite the accident occurring in Oct 21', they've adamantly refused to release my settlement funds, resorting to stonewalling tactics, shifting excuses, transferring me to 4 different lawyers in the firm. The revolving door of lawyers (4 documented lawyers) further compounded my frustration, each displaying abysmal communication and mishandling my case. The craziest ploy was settling my medical bills without consent or knowledge! They significantly reduced my settlement amount to be received and finalizing the settlement ILLEGALLY on "my behalf". Despite my termination of their services due to their egregious conduct and run around, they have callously refused to return my funds, citing bureaucratic red tape and internal policies. This isn't just about negligence; it's about outright fraud, and Morgan and Morgan's refusal to release my funds is to say the least a damning indictment of their integrity and professionalism. BEWARE and steer clear of this fraudulent firm. I reported them to the state bar and you should too if you have experienced the same thing.

  Morgan & Morgan

  Date: 04/02/2024

  Susun,

  We want to extend our sincerest apologies for the experience you've had with our service. Your feedback is incredibly valuable to us, and we regret any inconvenience or frustration this situation may have caused you.

  
  Please know that we take your concerns very seriously, and we will be investigating this issue internally to understand what went wrong and how we can improve our processes to prevent similar situations in the future.

  
  We appreciate your patience and understanding, and we're committed to ensuring that your experience with us is nothing short of exceptional. If there's anything further we can do to address your concerns or if you have any additional feedback to share, please don't hesitate to reach out to us directly.

  
  Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused.