Reviews

This profile includes reviews for Morgan & Morgan's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Morgan & Morgan has 93 locations, listed below.

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  Morgan & Morgan

  20 N Orange Ave Ste 1600 Orlando, FL 32801-4624

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  Morgan & Morgan

  230 N Woodland Blvd Suite 308 Deland, FL 32720-4289

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  Morgan & Morgan

  14229 US 441 Tavares, FL 32778

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  Morgan & Morgan

  15 Constitution Dr Suite 106 Concord, NH 03301

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  Morgan & Morgan

  2005 Market St Ste 350 Philadelphia, PA 19103-7075

  

Review Details

• Review fromSusun C

  Date: 03/28/2024

  1 star

  Susun C

  Date: 03/28/2024

  RUN FAR FROM THIS FIRM! This firm isn't just unethical; it's outright FRAUDLULENT, just like many below have confirmed and experienced. For over a year, they've unlawfully clung to my settlement funds, demanding my signature on an inaccurate document before releasing them after they had ILLEGALLY settled my medical bills without my consent. My journey with Morgan and Morgan has been a nightmare **** with deceit, incompetence, and betrayal, leaving me in disbelief and retraumatized. From the outset, hired to represent me in an accident case where I was a clear victim/passenger to Tbone accident, there were so many red flags which I reluctantly ignored! Despite the accident occurring in Oct 21', they've adamantly refused to release my settlement funds, resorting to stonewalling tactics, shifting excuses, transferring me to 4 different lawyers in the firm. The revolving door of lawyers (4 documented lawyers) further compounded my frustration, each displaying abysmal communication and mishandling my case. The craziest ploy was settling my medical bills without consent or knowledge! They significantly reduced my settlement amount to be received and finalizing the settlement ILLEGALLY on "my behalf". Despite my termination of their services due to their egregious conduct and run around, they have callously refused to return my funds, citing bureaucratic red tape and internal policies. This isn't just about negligence; it's about outright fraud, and Morgan and Morgan's refusal to release my funds is to say the least a damning indictment of their integrity and professionalism. BEWARE and steer clear of this fraudulent firm. I reported them to the state bar and you should too if you have experienced the same thing.

  Morgan & Morgan

  Date: 04/02/2024

  Susun,

  We want to extend our sincerest apologies for the experience you've had with our service. Your feedback is incredibly valuable to us, and we regret any inconvenience or frustration this situation may have caused you.

  
  Please know that we take your concerns very seriously, and we will be investigating this issue internally to understand what went wrong and how we can improve our processes to prevent similar situations in the future.

  
  We appreciate your patience and understanding, and we're committed to ensuring that your experience with us is nothing short of exceptional. If there's anything further we can do to address your concerns or if you have any additional feedback to share, please don't hesitate to reach out to us directly.

  
  Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused.

• Review fromLeon L

  Date: 03/28/2024

  5 stars

  Leon L

  Date: 03/28/2024

  Morgan and Morgan, all I have to say is thank you Attorney *************************** was outstanding with my case dealing with me explaining and guiding me into an excellent monetary outcome. I have read some other reviews with a few unhappy people but again Attorney *************************** got my family and I a hefty settlement . **************

  Morgan & Morgan

  Date: 04/09/2024

  Leon, thank you for sharing your experience with us! We are thrilled to hear that your attorney was able to assist you effectively and secure a positive outcome for your case. We appreciate your feedback and are grateful for the opportunity to help you and your family. Client Experience Team - [email protected] - (888) 488-0018.

• Review fromMichael V E

  Date: 03/22/2024

  1 star

  Michael V E

  Date: 03/22/2024

  Morgan & Morgan, misdiagnosed my mother. I'm sorta glad that my mother is deceased. Because she would have been disappointed with how Morgan & Morgan has handled her case. In the whole time that I have been interacting with them. They never explained anything,they never gave details,they never gave information on deadlines,they never cared about clients!!!!!!!!!!!

  Morgan & Morgan

  Date: 03/28/2024

  Dear *******,

  We are deeply sorry to hear about your experience and the loss of your mother. Thank you for bringing this to our attention, and we sincerely apologize for any disappointment or lack of communication you encountered during this difficult time.
  
  Sincerely,
  
  Client Experience Team

  *******************

  ****************

• Review fromJudith D

  Date: 03/19/2024

  5 stars

  Judith D

  Date: 03/19/2024

  Exceptional legal expertise and unwavering dedication to client success define Morgan & Morgan! Their team's deep knowledge of the law, combined with their strategic approach to each case, ensures outstanding results. I was thoroughly impressed by their professionalism, attention to detail, and commitment to achieving the best possible outcome for their clients. Without a doubt, Morgan & Morgan is my top choice for any legal matters, and I highly recommend their services to anyone in need of top-notch legal representation

  Morgan & Morgan

  Date: 03/29/2024

  It means a lot to us that you took the time to let us know of your satisfaction with our representation. 5-star reviews represent the service we strive for with every client. Should you have additional questions or need further assistance, please feel free to contact us at ******************* or ************ Client Experience

• Review fromLacey V

  Date: 03/08/2024

  1 star

  Lacey V

  Date: 03/08/2024

  Absolutely horrible experience. They leave you in the dark with everything. They dont call clients back when they say they will and when you show up because they dont answer their phone or return your phone calls they then pass you off to someone else who hasnt even worked your case nor are you familiar with. My attorney(***********************) apparently wasnt available to meet until after 3pm on 3/4/2024 but then I was told shes no longer with the firm about 30 mins after I decided to continue waiting in person to speak with her or *********************. I didnt get to meet either person. Its upsetting to think you really dont matter to these people. Was in car accident July 15th of 2023 and the settlement was settled in September 2023why is it 6months later and still no settlement check? Make it make sense. They do nothing. I had high hopes for **** when he first reached out to me and stated he took *************** place as my case manager. I thought wow ok heres a guy whos replaced someone that wasnt doing anything and honestly **** is no better at this point. Steer away from them! I will never recommend this firm to any friends, family, or strangers.

  Morgan & Morgan

  Date: 03/12/2024

  Hi *****,

  We sincerely apologize for the frustrations and inconveniences you experienced with our firm. Your feedback is incredibly valuable to us, and we regret that we couldn't meet your expectations.

  
  We apologize for any confusion regarding the departure of your attorney and the delay in your settlement check. Unfortunately, due to unforeseen circumstances, we had to make the difficult decision to turn down your case, which may have contributed to the challenges you encountered.

  We understand your disappointment and want to assure you that we are looking into this matter and will ensure that someone from the team reaches out to you with an outcome. Additionally, we are taking steps to improve our communication and processes to prevent similar issues in the future.

  If you have any further concerns or would like to discuss this matter further, please don't hesitate to reach out to us directly. We appreciate your understanding and the opportunity to address your feedback.

  Sincerely,

  Client Experience Team

  *******************

  **************

   

• Review fromHeather K

  Date: 03/06/2024

  1 star

  Heather K

  Date: 03/06/2024

  This law firm Morgan and Morgan has no morals and helps criminals to get rich off fraudulent injury claims. I backed up in a parking lot and hit another car that was backing up at the same time and now I am being sued personally and my insurance. I had to get a lawyer and the girl that hit me is suing me for injury. It started at 2.3 million dollars but it's down to maybe $100,000 or so, I have to fill mountains of paperwork asking personal information that is none of their business and it has caused me much stress how they tell their clients to go to the doctors and get many bills out of a parking lot tap. This is ridiculous and it's fraud and I can't believe they have no morals. It does not help either when it is someone that came in to this country and is using our justice system to get ahead at the expense of a good citizen. It makes me sick what this world has come to.

  Morgan & Morgan

  Date: 03/11/2024

  *******,Thank you for sharing your concerns. I understand dealing with legal matters can be stressful. Our firm operates within legal and ethical boundaries, aiming to provide fair representation to all parties involved.Regarding your case, I'm sorry for the stress it has caused. Personal injury claims involve complex processes and documentation. We strive to ensure fair outcomes based on evidence and legal principles.Please reach out to our Client Experience Team with more details so we can discuss this further. Thank you!Client Experience Team ******************* **************

• Review fromElmer M

  Date: 03/04/2024

  1 star

  Elmer M

  Date: 03/04/2024

  I communicated with M&M. They stated the my claim is not valid. I was using the Astrogel. For 3 months then I stopped. Having diasy spells. Losing balance. Hair started to fall. Fell. Was unconscious for over 1 minute. I stopped using the product back in April 2023. Now 11 month later my hair still falling out. My hair is thinning out. Morgan &Morgan Stated that my case isn't valid.

  Morgan & Morgan

  Date: 03/05/2024

  Dear *****,

  We are truly sorry that we were unable to process your claim concerning Astrogel at this time. Our decision not to pursue this particular case does not imply a lack of merit in your claim.

  Based on the symptoms you've described, we recommend that you explore ************* for seeking legal assistance.

  We appreciate your feedback and encourage you to continue your efforts to address your concerns.

  Thank you for reaching out to us.

• Review fromThomas H.

  Date: 02/28/2024

  1 star

  Thomas H.

  Date: 02/28/2024

  Horrible customer service, called and went through a long interview. I have cancer and have linked it to glyphosate from my lawn care business. I went back and forth and left 4 messages with no call back. These are the worst attorneys I have ever contacted!!

  Morgan & Morgan

  Date: 03/04/2024

  Dear ******,

  Thank you for bringing your concerns to our attention. We sincerely apologize for the experience you had with our firm. We deeply regret any frustration or inconvenience caused during this process.

  Please know that providing excellent customer service is of utmost importance to us, and we are genuinely sorry that we were unable to assist you with your case. Given the complexity and seriousness of your situation, we felt it necessary to ensure you received the appropriate legal assistance by connecting you with a firm that handles your case.

  We understand the urgency of your matter and the importance of timely communication, especially in your circumstances. Unfortunately, it seems we fell short of meeting your expectations in this regard. We will certainly review our internal processes to ensure better responsiveness and communication in the future.

  Once again, we apologize for any distress this may have caused you. Please do not hesitate to reach out if there is anything further we can assist you with or if you have any questions regarding the referral to our sister firm.

  Warm regards,

• Review fromVickie H

  Date: 02/26/2024

  1 star

  Vickie H

  Date: 02/26/2024

  After spending over two months of my time. I finally received a call, saying they, didn't think it was for them.I find these hig powered law firms seem to only want the BIG cases.I had already planned to discontinue their services, pertaining to my workmen's comp claim, because there wasn't ample communications.

  Morgan & Morgan

  Date: 03/04/2024

  Hello ******, I'm sorry to hear about your experience with our firm. We strive to provide excellent service to all clients, regardless of the size of their case. We appreciate your feedback and will use it to improve our communication and professionalism moving forward. Should you need further assistance, please reach out to our Client Experience team at ******************** - Client Experience

• Review fromKaren J

  Date: 02/21/2024

  1 star

  Karen J

  Date: 02/21/2024

  Their lawyers are bullsh--t They never update you on your case. I'll never refer my friends or family here.For the people my a**

  Morgan & Morgan

  Date: 02/28/2024

  Hello *****, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client and we will use this feedback to perform an internal investigation to ensure we capitalized on every opportunity to provide a smooth resolution. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via phone or email. Thank you. Client Experience ************ *******************