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Business Profile

Personal Injury Lawyers

Morgan & Morgan

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Personal Injury Lawyers.

Reviews

This profile includes reviews for Morgan & Morgan's headquarters and its corporate-owned locations. To view all corporate locations, see

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Morgan & Morgan has 93 locations, listed below.

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    Customer Review Ratings

    1.94

    Average of 462 Customer Reviews

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    Review Details

    • Jodi W

      Date: 01/17/2024

      Jodi W

      Date: 01/17/2024

      I contacted Morgan and Morgan to file a disability claim in June of 2023. I contacted them multiple wines with questions. I received 1 email and zero calls from them and the email did not answer my questions. In December if 2023 I contacted another firm to assist with my disability claim and was advised I needed a separation letter from M&M. I again contacted them multiple times before I could get a supervisor on the phone so I could receive the letter (finally received on 12/28/23). I was highly disappointed in their lack of attention to my claim and needs. *** received more assistance in 3 weeks with the new firm than I received in over 6 months with this firm. This is unacceptable when filing for disability when someone is not working and has zero income due to disabilities.

      Morgan & Morgan

      Date: 01/26/2024

      Hello ****, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client, and it appears we fell short in your case. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email, and we ensure these concerns are handled accordingly. Thank you. ******* ******************

    • Shirley G

      Date: 01/17/2024

      Shirley G

      Date: 01/17/2024

      Does not keep in touch with clients. Have sent many texts, emails, phone calls and even escalated my case. Never heard from anyone as of today. I Have proof. They have my case settled and still holding my monies as of 11/29/2023. No one will respond to my texts, calls, emails and other means. Need to know what is going on. Help. Anyone.

      Morgan & Morgan

      Date: 01/26/2024

      Hello *******, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client, and it appears we fell short in your case. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email or phone if you have still not heard from your team. I will ensure that is handled accordingly, and we are here to guarantee your contact. We would like to confirm that you have had a conversation with your team now. Thank you. ******* ******************* ************

    • Wanda T

      Date: 01/17/2024

      Wanda T

      Date: 01/17/2024

      They were the absolute worst lawyers I have ever came across. They not only do not reply to cause they don't answer you they don't call you then you'll get a call " we settled your case" without your knowledge. They turn around and took out 40% of the settlement but did not pay the doctors like they advertise they took the doctor money out of my money and leaving me with less than 1/8 of the settlement. They send me to a horrible doctor medical spine and brain and they didn't do anything for me and then turn around and charged me almost $32,000. Now I have to pay for my own surgery after they settled without doing any medical assistance as they were told and I signed off on doing the surgery and they still did not do it instead. they let the case close without telling me. I cannot return to work. I'm a single mother of 2 and cannot provide for them due to this lack of care. They are horrible. I would NEVER recommend them to anyone not even my enemies.

      Morgan & Morgan

      Date: 01/26/2024

      Hi *****, we're sorry to hear about your negative experience. We strive to provide excellent service to our clients and we take your feedback seriously. We would appreciate the opportunity to discuss your concerns further. Please reach out to us so we can address this ***************************** **************

    • Eva S

      Date: 01/17/2024

      Eva S

      Date: 01/17/2024

      These people are stalkers. I never contacted them for any services, yet they call and text me constantly. They have also left me over a dozen phone messages. How can I make them stop harrasing me?

      Morgan & Morgan

      Date: 01/26/2024

      Hello ***, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you are receiving unwanted messages. You're speaking with the correct department now to get this addressed. Our email is ******************** and if you would like for me to remove you from our contact list, please reach out to us through that email with some contact information. Please include your full name and phone number so I can locate your account and ensure the messages you mention cease. We will take it from there to ensure we resolve this efficiently for you. Thank you for reaching out, and I look forward from hearing from you soon. - ******* *******************

    • Loretta B

      Date: 01/16/2024

      Loretta B

      Date: 01/16/2024

      Morgan and Morgan is the shadiest law firm. I had a slip n fall in 6/2019. This firm is suppose to be for the little people. They are all for them selves. After almost 4 yrs and about 4 new attorneys and having to haggle with the manager over what was awarded to me. I got way less that what the original attorney promised me. N was not informed that she was gone. I would not advise Anyone to hired them. The biggest firm because your are lying and taking people money at the end. Guess some has to pay for the new building on Riverside.. Meee. U guys ****... Dearly. They don't deserve any stars. **** Morgan and family and employees need s to be ashamed the way u all do your clients.

      Morgan & Morgan

      Date: 01/25/2024

      Hello *******, we are deeply sorry to hear that your experience with us was not up to our usual high standards. We understand that our clients place their trust in **, and it's disheartening to hear that you feel we fell short in your case. Although we cannot discuss the specifics of your case in this open forum, we would love the opportunity to speak with you directly and make things right. Please don't hesitate to email us to discuss your concerns further. ******* *******************

    • Kim B

      Date: 01/16/2024

      Kim B

      Date: 01/16/2024

      I have been dealing with this law firm for almost two years trying to get an auto accident claim completed. They have had 5 case managers and over 3 attorneys assigned to my case. The fees for their service was cut on 1/2 bc my Cm did not do their job. I seasonally had to continue to call and send over bills and correct mistakes of CM by not having my bills together or even our contract uploaded I had to sent it to the supervisor. Her supervisor finally started helping and I was seeing progress. He even offered me a job bc my I was doing most of work on my case! Sept.2023 I received confirmation fr my cm I would receive the first of 3 disbursement checks.They settled with my insurance on ER bill & had to hold $12k but Id get first chk beg of sept( I did) then Id get $7k by end of September, I told cm I was in training & she said ******** personally overnight chk to me on oct 9th & 3rd chk would come 30 days after that. Oct several calls/emails no response. nov got her supervisor finally he confirmed - another error of Morgan & Morgan -oops they overpaid my medical insurance by over $20k and conf they never paid ER deductible thats why I was still getting bills. That it led the about ***** days to get my refund. Ive called, its been escalated, no one will call me back. *** received one call no in 4 months and no return emails. I took the word of this attorneys office & depended on this money due to a contract & trusted word of paid attorney now causing me financial hardship! I cant get an update. I even went into branch out here in phoenix where Im now based for work and attorney there called GA. she got supervisor that helped me previously & he said my case manager never uploaded settlement like she never uploaded contract I sent him previously so accounting is working on it. They got their portion of the $$& gave mine away & now I cant get my money bc cant get answers . Its their ******************** why am I being pentalized for their error ?

      Morgan & Morgan

      Date: 01/24/2024

      Hello ***, I sincerely apologize for any dissatisfaction you may have experienced with our firm. I am very grateful you are bringing this to my attention. Your feedback is extremely important to us, and we take all negative reviews very seriously as we are constantly working to improve our service. I would be grateful for the opportunity to learn more about your situation and see how we can make it right. If you could kindly email us the details of your matter at ******************** it would be my pleasure to personally review the case and do everything in my power to provide a resolution that meets your needs. Thank you for taking the time to reach out, and I look forward to hearing from you soon. - ******* *******************

    • Kimberly J

      Date: 01/12/2024

      Kimberly J

      Date: 01/12/2024

      Didn't represent me properly in Ssdi case then when I became of age to retire ss dumped my case for me to retire. Morgan and Morgan told me it would Not effect my Ssdi but oh did it!

      Morgan & Morgan

      Date: 01/22/2024

      Hello ********, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client, and it appears we fell short in your case. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email. Thank you. ******* *******************

    • Ro L

      Date: 01/12/2024

      Ro L

      Date: 01/12/2024

      Unprofessional law firm.The legal staff lies after lies.Hold settlement check for over 30days

      Morgan & Morgan

      Date: 01/22/2024

      Hello ***** would like to extend my gratitude for sharing your experience with us. Your feedback is incredibly valuable as we strive to consistently provide the highest level of service and I would like to learn more about the situation so that we can make improvements. Thank you for taking the time to provide us with your feedback and if you want to share more about what issues you are facing, please feel free to email or call our Client Experience team at ************ ******************** to discuss this further. - *******

    • Sandi S

      Date: 01/11/2024

      Sandi S

      Date: 01/11/2024

      Ads profess they are there for their clients. However, they do not want to investigate or due research for you. For them to take your case it HAS to be open and shut. Totally disappointed in what is supposed to be a top firm. Should not be allowed to practice!!

      Morgan & Morgan

      Date: 02/01/2024

      Hi *****,

      We are so sorry that our firm was unable to take on your claim and believe us that we can indeed understand how disheartening this must be.

      However our attorneys reviewed your case closely and considered every potential avenue of legal representation before making the decision to not continue the case.

      We always strive to ensure clients understand the reasons we are not able to take on a case and we hope you understand that it is not an easy decision for us to make. 

      Thank you for giving us the opportunity and we wish you the best moving forward. 

      Client Experience Team

      *******************

      ****************

    • Brody D

      Date: 01/11/2024

      Brody D

      Date: 01/11/2024

      I wouldnt recommend Morgan and Morgan to anyone. Not even my worst enemy. They never answer, never return calls, lie about deadlines, and just honestly DO NOT CARE about their clients at all. I would find someone local to represent you in anyway. The commercials make them seem dependable and upfront yet they could care less about when you get answers or if they even benefit their clients. Company is a complete joke.

      Morgan & Morgan

      Date: 01/19/2024

      Hello *****, I would like to extend my gratitude for sharing your experience with us. Your feedback is incredibly valuable as we strive to consistently provide the highest level of service and I would like to learn more about the situation so that we can make improvements. Thank you for taking the time to provide us with your feedback and if you want to share more about what issues you are facing, please feel free to email our Client Experience team at ******************** to discuss this further. - *******

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