Reviews

This profile includes reviews for Walgreens Specialty Pharmacy's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Walgreens Specialty Pharmacy has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Walgreens Specialty Pharmacy

  7003 Presidents Dr Suite 260 Orlando, FL 32809

• 

  Alliance Rx Walgreens Prime

  8350 S River Pkwy Tempe, AZ 85284

• 

  AllianceRx Walgreens Prime #15438

  41460 Haggerty Cir S Canton, MI 48188-2227

• 

  Walgreens Specialty Pharmacy

  2901 Kinwest Pkwy Irving, TX 75063

• 

  Walgreens Specialty Pharmacy

  1009 N Sumter Blvd North Port, FL 34286

Review Details

• Review fromSA A

  Date: 04/14/2024

  1 star
  They wait until the very last minute to send prescriptions out and it takes 5 to 7 days to receive the prescriptions. At times, my mother has only had one pill left! That's b*******! I have to set up all my mother's prescriptions so as soon as the prescription comes in I have to run over there and set them up for her no matter what else I'm doing!

• Review fromStephanie h

  Date: 04/02/2024

  1 star
  I have been forced to switch to Alliance specialty pharmacy by BCBS ******** and they are TERRIBLE! There has been issue after issue getting my prescription denied delivered. Both myself and my doctors office have spoken with them almost every day for a month and still I have yet to receive my shipment. I was told "GUARANTEED " delivery by 4/02. I checked my status and now my medication is "out of stock" and no expected restock/delivery date has been given. This is now month 2 that I will be without my medication.

• Review fromCatherine P

  Date: 03/28/2024

  1 star
  This is the worst place I've ever dealt with. Trying to fill my Rx has been a huge nightmare!! After being on the phone with them 4 different times to get everything in order, they now say I owe over an $800 copay!! My copay was always $15 month at the store. They're telling me that my credit card needs charged over $800, then when it ships, they will apply the coupon & give me a credit back to my credit card. That's the most ridiculous thing I ever heard! I will not have my credit card charged that much. They also are telling me this over the phone. Nowhere do I have this in writting so who's to say they will actually credit my card or if I'll be out all that money. The store always applied the coupon first then I paid $15. I will not go through this place to get my meds EVER!

• Review fromMadison V

  Date: 03/28/2024

  1 star
  I hate speciality pharmacies, what makes you so special with your stupid call center and your dumbass robot answering machine. The robot doesnt understand what speak to a representative means. And for the love of ****** can we put some competent people on the phone. Ive been waiting for my IUD for over a month, and you guys never once told me you were sending me paperwork i had to wait for to sign in the mail. Told me that they were going to call me back to confirm the shipment. Like the reason why we have these problems is cause yall dont ship people their IUDs on time. This could all be prevented but i know its all apart of your corporate capitalism ponzi scheme to create more poor babies to work for the pharamaceutical companies that dont work with your insurance. I mean you guys are better than Acaria health so for that ill give you one star.

• Review fromLorrie M

  Date: 12/07/2023

  1 star
  I am starting a new Medicare Advantage plan that is effective on 01/01/24. I wanted to verify that Walgreens AllianceRx accepted this insurance so I can plan ahead and not risk a delay in my prescriptions. I called the number and it took about 15 minutes to just get through the painful automatic voice. I finally get a pharmacy tech on the line, I wish I would have gotten her name. She could not have been more disinterested if she tried. She yawned, mumbled and truly did not care whether I would be a potential customer. I asked her “Yes ma’am I am trying to verify that you accept my insurance that is effective the first of the year”. She replied, “YAWN…I guess I can register you if you want.” I explained 3 more times that the insurance wasn’t in effect yet & I had already registered online. She then replied, “Oh. Well then you will have to wait until January”. I again explained the need to know now as I am disabled & have to have mail order pharmacy delivery. She said, “Contact your new insurance and ask them”. I said “I did but as with most companies they want me to use their mail order pharmacy & I wanted to use Walgreens.” She replied, “YAWN…then I don’t know what to tell you.” They absolutely have lost the opportunity to have me as a customer. I stopped using Walgreens pharmacy about 25 years ago because of the incompetence & lack of caring by Walgreens. I thought in 25 years time they would have certainly improved their customer service exponentially. I was wrong. They don’t care, aren’t friendly and don’t want your business. All she had to do was look at their computer and see if they accepted my new plan. She didn’t want to make that effort so I will find a company that will.

• Review fromKathy B

  Date: 11/27/2023

  1 star
  This pharmacy needs to be out of business. Twice now they cancelled my prescriptions because they didn't have in stock and never informed me, even though I'm signed up for text messaging and alerts. Customer service is horrible and they don't even know how to pronounce, let alone know anything about any drugs. The reps can't seem to get their stories straight. Incompetence is beyond question. Walgreens needs to major overhaul in their Mail order. I think they prefer you go to a brick and mortar pharmacy because they make more money that way, so little effort is invested in their Mail order division.

• Review fromJessica K

  Date: 11/20/2023

  1 star
  I am disgusted by the negligence and game playing. I showed up for my asthma meds, was informed that I did not speak to a pharmacy. He most creepily and reluctantly explained that unfortunately the call center intercepts our calls!!! I cannot breathe born w pneumonia and spent 3 weeks in an oxygen tent. I called Saturday ?? and just got my inhalers. I am not sure how they play favorites on patient priority. I clearly saw that they tore someone's name off my scripts. So what you're telling me is that there are random people answering questions about medicine and drugs especially narcotics?
  

• Review fromSusan J

  Date: 11/17/2023

  1 star
  My experience with this pharmacy has been a very negative one on a new prescription. I have never used them before. I filled out all the information that was needed. They received my script on 11/09/23. It is now November 17, 2023. They were supposed to contact me within 48 to 72 hours. I contacted them today and found out that they cannot fill my script because they are not contracted with my insurance. This sends me a strong message that they only care about the money. Since they were not going to make money off of me, they didn’t want to take the time for one of their employees to make a simple phone call. Where is the customer service?

• Review fromAlexander L

  Date: 10/25/2023

  1 star
  Only after insisting on checking voice mail from my 95 mother doctor they reluctantly acknowledged that an urgent order for antibiotics was placed 4 hour ago. Their first response was "we don't have anything "
  How insensitive to customers. Pathetic. I would say , it is border line negligent. I want Walgreens corporation to review this pharmacy and make drastic improvements

• Review fromVicki S

  Date: 10/24/2023

  1 star
  I have Medicare Part D Blue Cross and use Alliance mail order pharmacy. These people in customer service are not English Speaking people. They never give me correct information and are difficult to understand. Avoid this place if you can.