Home Based Business Marketing
IT Works! Global, Inc.This business is NOT BBB Accredited.
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Reviews
This profile includes reviews for IT Works! Global, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 128 Customer Reviews
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Review fromStacey C
Date: 03/27/2024
1 starStacey C
Date: 03/27/2024
I signed up for It Works, but did not know you had to pay the same amount you signed up for every three months. I was told we could edit were as I could get like one of the products and not pay the high amount I signed up for. I feel as though my distributor once she got me to sign up for the products abandoned me! I reached out to her when I was charged the same $169 I started the program out with. I just got the product in March so I was wondering why I was charged this amount again so soon since ***** is not here yet? I tried to reach out to the distributor once again for cancelation and have yet to receive a response! All around bad business. Do Not Purchase It Works!!!!!!IT Works! Global, Inc.
Date: 04/02/2024
*****************,
We are sorry to hear about this matter. We will reach out to your enroller as we expect them to assist you in any way. Our records show that you contacted customer service, and they cancelled your account, waived the membership fee, and sent you a return label. Your return order has reached the warehouse and therefore, you were issued a full refund today.
We wish you the best.
Sincerely,
IT WORKS!Review fromPQKennett
Date: 03/17/2024
1 starPQKennett
Date: 03/17/2024
I was asked by a ******** friend to review this product. I feel like i was scammed into this purchase. Very pushy. I started using the 30 day drop products and after just one day, I had a terrible reaction. I can't remember a time I was in so much abdominal pain. I couldn't leave my house for a full day and it took several for my body to feel normal again. There isn't anywhere on their website that outlines side effects. The distributer has since ignored my emails since I reached out with a problem....I'm furious that she's not responding. It's bad business. Additionally, I reached out to the company and filed a complaint because of my terrible reaction. No one has responded to me in any way. Zer acknowledgement. I also learned I'm locked into a 3 month subscription! I have to pay more to get out of the subscription. It feels like robbery. No information on how your body can react to these products, and ZERO care for how it's affected me. Do NOT purchase from this company! I shouldn't have to pay anything to get out of using a product that caused so much discomfort.IT Works! Global, Inc.
Date: 03/22/2024
Dear Dianna,
We are sorry to hear of this matter. Please expect an email from our Product Coach. Also, we have refunded your membership fee and no more charges will incur.
We wish you well.
Sincerely,
IT WORKS!Review fromShelly E
Date: 03/16/2024
1 starShelly E
Date: 03/16/2024
Shame on me for not checking to make sure they offered a money back guarantee! Products didn't work and I'm just out the money!IT Works! Global, Inc.
Date: 03/18/2024
Hello,
We are sorry to hear you did not give the products a chance. We ask that you at least try them for three months. The Refund and Return Policy is listed on our website at *********************************************************
We wish you well.
Sincerely,
IT WORKS!Review fromConnie D
Date: 03/16/2024
1 starConnie D
Date: 03/16/2024
This product did not work for me. In fact I gained weight and felt like I was developing an allergy to it. And when I went to cancel it, because I signed up for a 3 month subscription, I would have had to pay the difference in what I saved plus a membership fee. Dont order this product especially since they apparently dont offer a money back guarantee.IT Works! Global, Inc.
Date: 03/18/2024
Hello Connie,
We are sorry to hear the product did not work as expected for you. We do advertise our Refund and Return Policy on our website at https://itworks.com/policies/returns which specifically gives the Product Guarantee disclaimer: IT WORKS! products produce different results for different people, with results dependent on several factors including, but not limited to, using the products as directed, diet, and lifestyle. Specific results are never guaranteed and a money back guarantee is not offered. Customers should always follow the directions noted with each product received.
If you have any further questions, you may contact our Product Coach at ************@itworks.com.
We wish you well.
Sincerely,
IT WORKS!Review fromCourtney G
Date: 03/03/2024
5 starsCourtney G
Date: 03/03/2024
Love the products and love my results! I had amazing customer service too! The gut health and weightloss and hair products all workIT Works! Global, Inc.
Date: 03/05/2024
Hello ********,
We are so happy to hear you love our amazing products and services as much as we do! Thank you for sharing your personal results. We look forward to having you for many more years to come!
Sincerely,
IT WORKS!
Review fromJessica W.
Date: 02/29/2024
1 starJessica W.
Date: 02/29/2024
This company is a scam. I signed up for auto shipments because they said I had to. I had to keep the account for 90 days. After that I called to cancel the account, however the lady didnt cancel the account she only suspended it, unbeknownst to me. They sent out 2 orders to an address I no longer live at that is 500 miles away from where I am now. When I called to inquire about why they took 200 bucks from my account they told me it was my fault. I called someone who lives close by to have them check to see if they were there but she couldnt locate them. They refused to refund my money. I am absolutely devastated over this. Please do not get tangled up with this company.IT Works! Global, Inc.
Date: 03/06/2024
Hello *******,
Please refer to your email as we have sent you in depth details about your calls to customer service and their confirmation of your new address several times. We are sorry that you did not receive them as two of the orders show received and the third one refused. Also, we have provided you with all the tracking details to show proof of the deliveries. If you would respond back to our email we can discuss further.
Sincerely,
IT WORKS!
Review fromJanelle A
Date: 02/27/2024
1 starJanelle A
Date: 02/27/2024
I was charged twice in January unexpectedly and I was able to stop the one charge, I cannot get my second charge back and its been over months. Get told to contact the charge back email and there is never a reply.. I call and I get the same answer, I email and call nearly every day with no nothing.. the products did not work at all and I followed the program to the letter and nothing. The person who sold me this product has not helped me as all!!IT Works! Global, Inc.
Date: 02/29/2024
Hi *******,
We are very sorry to hear about this matter. Please give us a chance to contact our Chargeback Team since your account is in a chargeback status. Let us find out the details and we will send you a personal email. Thank you for your patience.
Sincerely,
IT WORKS!Review fromNancy B
Date: 02/22/2024
1 starNancy B
Date: 02/22/2024
Supposed to be 3 month commitment auto ship. 1st month 2 lb loss out of product still waiting such high demand. Seriously what's the point I thought auto ship was to have consistency. The product rep and her supervisor don't seem knowledgeable about the product. You get 3 bottles take a pill breakfast/ lunch gummies up to 4x a day. NO OTHER ADVICE. No diet coach to explain why you aren't losing weight.THinking this is a scam.IT Works! Global, Inc.
Date: 03/05/2024
Hello *****,
We are sorry to hear about your concern. As explained in a previous comment our Product Coach will reach out to for your assistance with any questions or concerns that you may have. Again, we will have them contact you and for your records the email address is *****************************************.
Sincerely,
IT WORKS!
Review fromGlenna B
Date: 02/22/2024
1 starGlenna B
Date: 02/22/2024
ZERO STARS!Run away! Deceptive business practices! I only signed up because it was on a friends FB page. ******* didnt explain anything about cancellations or refunds at the time she was signing me up for two bottles of this product. After two weeks of taking it, my stomach started burning and feeling like it was turning inside out! I contacted ******* and told her I couldnt take the gummies because it was causing stomach issues and even then she never told me anything about the return or cancellation policy! I thought I was finished with the company and products, but no, I had to login to the company site and an account I didnt know I had to try to figure it out for myself. I found out Ill still have to pay them $170.00 to cancel something I cannot take! Run awayrun as far away as possible!IT Works! Global, Inc.
Date: 02/26/2024
Hello ******,
We are sorry to hear about this matter. Your Distributor needed to explain the Subscription Agreement in full prior to your enrollment. We will reach out to you about your order in transit and provide you with a return label. Please do not refuse the order as it will take much longer for a refund. Also, we will cancel your subscription and you will not be liable for the membership fee.
Sincerely,
IT WORKS!Review fromChristopher J
Date: 02/16/2024
1 starChristopher J
Date: 02/16/2024
First off I placed an order. Changed my mind within less than 24 hours. And still wasn't given the option to cancel for refund. Package wasn't even ready to be shipped yet. Then they shipped my package which was never received and lost. I put in a lost order form twice. Customer service still hasn't gotten back to me where my package is.IT Works! Global, Inc.
Date: 02/20/2024
Hello ***********,
We are sorry to hear about this matter. However, on February 7, 2024, when you contacted us about your order it was already printed and then shipped out the next day. You did not allow us time to do a shipping investigation or allow USPS time. Instead, you filed a dispute with PayPal which halts the investigation until the outcome of your PayPal investigation. Please follow-up with ***********************
Sincerely,
IT WORKS!
IT Works! Global, Inc. is NOT a BBB Accredited Business.
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