Reviews

This profile includes reviews for IT Works! Global, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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IT Works! Global, Inc. has 12 locations, listed below.

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  IT Works! Global

  908 Riverside Dr Palmetto, FL 34221-5038

• 

  IT Works! Global, Inc.

  3609 Pipestone Rd # 3611 Dallas, TX 75212-6110

• 

  It Works Global

  8 - 1070 Mid-Way Blvd Mississauga, ON L5T 1T4

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  IT Works! Global, Inc.

  13024 Ellison Ave Omaha, NE 68164-1641

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  IT Works! Global, Inc.

  407 S107th Ave suite C52 Tolleson, AZ 85353

Review Details

• Review fromDebra M

  Date: 06/05/2023

  1 star

  Debra M

  Date: 06/05/2023

  ITWORKS business practices are sub-par ITWORKS business practices are sub-par, at best. After signing up to become a distributor, based on being told that I would receive a free bottle of their Restore, which would be included with my initial order, when my order came it, not only was the Restore Facial Oil not in the shipment, but none of the Welcome Box products were in there, either! After six weeks and a whole lot of phone calls, I finally get an email stating that my Welcome Box was being shipped, but that the Restore Facial Oil would be shipped only if I agreed to a $6.99 shipping fee! This is not acceptable and I will not be associated with a company who does not support their customers by making right an error on THEIR PART! See the email below, and by the way, they are the ones who did not apply the promo code with my order!!! It Works! Banner Hi Debra! Thank you for contacting It Works! Unfortunately, as the promo code was not applied to your order, we are unable to add the free item. If you would still like the free item, we would be happy to ship it to you if you will authorize It Works! to bill the shipping fee to your primary billing method on file. Please click Add New Reply before June 12th to let us know! Requests after that date cannot be honored. We are not able to ship the free item with free shipping. Thank you for understanding. If you have any additional questions or concerns with our response please click “Add new reply”. Because excellent Customer support is very important to us, help us grow by clicking on the survey link provided in your support ticket response to tell us how we did. Your It Works! support team! Please CLICK HERE to review your support tickets. It Works! Logo Copyright © IT WORKS! All rights reserved IT WORKS! Marketing, Inc. | *** ********* ** | Palmetto, FL 34221 Date of experience: April 26, 2023

  IT Works! Global, Inc.

  Date: 06/08/2023

  Hello ******,
  
  
  
  We are sorry to hear about this situation.  We have contacted a supervisor on our customer service team for a review of your account.
  
  
  
  Our records show you received your Enrollment Order on April 30th, and we do not find any record of you contacting customer service about a concern with your Enrollment order until June 3rd.  If a customer contacts ** within 2 hours of their order processing, we can usually add the missing Promo Code (free product) without additional shipping.  Once the order is over 2 hours old, customer service is required to charge shipping since an additional Bag/Box and Tracking number must be purchased.   Furthermore, you mention after 6 weeks a lot of phone calls.  We did find that you made three calls to customer service but not until June 3rd.  We are happy to assist but we need contact sooner.  And as a Distributor we would appreciate you contacting **************************************** to address the issue before going to a third party.  We would like the opportunity to resolve the matter.  As a result, on June 7, 2023, our customer service supervisor shipped out 1 FREE ****************** with no charge.
  
  
  
  Sincerely,
  
  
  
  It Works!

• Review fromAshley K

  Date: 05/08/2023

  1 star

  Ashley K

  Date: 05/08/2023

  This is a pyramid scheme. Don't ever buy into a pyramid scheme

  IT Works! Global, Inc.

  Date: 05/09/2023

  Hello ******,

  
  

  We would like to address your statement that somehow It Works! is a pyramid scheme, which it is not. Commissions are paid based on product sales as outlined in our compensation plan. We can assure you that the company has had its compensation plan and marketing documents reviewed by the best network marketing attorneys and it is not a pyramid scheme under any recognized definition.   

  
  

  Sincerely,

  
  

  It Works!

• Review fromCarrie J

  Date: 04/26/2023

  1 star

  Carrie J

  Date: 04/26/2023

  Never received the second shipment and was told they would ship me another one which I didnt want I just wanted a refund. Now they are saying I will only get a refund when the get the package pack with is impossible to do when you havent received it. This so poor customer service. I would encourage people to never fall victim to them and not order from them.

  IT Works! Global, Inc.

  Date: 05/01/2023

  Hi ******,

  We are sorry to hear about this matter.  Our records show that we received a dispute notification from PayPal on an order.  Please direct any concerns or questions to ****************************************. 

  Sincerely,

  It Works!
  

• Review fromWanda P

  Date: 04/19/2023

  1 star

  Wanda P

  Date: 04/19/2023

  The positive reviews on here for It Works are all written by distributors with fake accounts. They are trying to boost the companies BBB rating. The company both allows and encourages it. Disgusting.

  IT Works! Global, Inc.

  Date: 05/02/2023

  Hi Wanda, 

  
  

  The BBB does not accept anonymous Customer Reviews and they may use the contact information for verification purposes.  We assure you that we do not solicit or offer any incentives for positive reviews.  Also, Customer Reviews are not used in the calculation of the BBB Rating.  Further, our records do not indicate that you have an account with It Works!  If you have a valid complaint, you may fill out this form at https://compliance.itworks.com
  
  
  
  

  
  

  Sincerely,
  
  
  
  It Works!

• Review fromAnna E

  Date: 04/05/2023

  1 star

  Anna E

  Date: 04/05/2023

  Read the Fine Print About Returns!!I ordered two bottles, and had two doses from one bottle. They made me sick, which is no big deal to me. I have a sensitive digestive system. However, when I requested a return, they did the following:1) only unopened bottle can be refunded 2) there is a standard $6 charge for NOT returning any product (remember, they will not accept the opened bottle?!)3) they charge YOU for the return shipping.I lost $60 in the deal. I did this through a friend, too, not directly on their web site.Better ask your "distributor" about return policies before purchasing!!!

  IT Works! Global, Inc.

  Date: 04/06/2023

  Hello ****,

  
  

   

  
  

  Hello ****,
  
  
  
  
  
  We are sorry to hear about this matter. For any questions or concerns about the product, please contact our It Works! Product Coach at *****************************************
  
  
  
  
  
  Sincerely,
  
  
  
  
  
  It Works!

• Review fromJean V

  Date: 04/01/2023

  1 star

  Jean V

  Date: 04/01/2023

  A big scam never sent goods and wont refund. Now they are using sams club as a store front. Very bad people not a company!!!

  IT Works! Global, Inc.

  Date: 04/04/2023

  Hello ****,

  
  

  In order to investigate further, we would need additional information. Please complete the report a violation form at ****************************************************; Please provide proof of the violation (including any screenshots and applicable links for review), and the name and information of the distributor in question. Make sure your message includes all of the necessary details needed for a proper investigation so we can accurately investigate and resolve the issue.

  
  

  Sincerely,

  
  

  It Works!

  
  
  

• Review fromPam C

  Date: 03/22/2023

  1 star

  Pam C

  Date: 03/22/2023

  Very disappointing Cost me over $200 never received product Refuses to refund or replace items I feel like it is a total scam. BEWARE SCAM SCAM independent sales Agent take your credit card number and keep it And logs in as if they are you to place order al while they keep your card Inforatation

  IT Works! Global, Inc.

  Date: 03/31/2023

  Hello ******,

  
  

  We are sorry to hear you did not receive your initial order from Feb.13.2023.  We have reviewed all the notes on your account.  ******** tracking number shows that it was successfully delivered on February 17, 2023, at your address.
  
  
  
  Since we show a successful delivery, our policy is to offer a replacement order after a Lost Order Claim Form has been filed.  We can make an exception as we do not see that one has been filed on our website.  Please respond to our email sent to you to confirm your address and we will be more than happy to replace the order:  

  
  

  Sincerely,

  
  

  It Works!

  
  

   

• Review fromJillian T

  Date: 03/18/2023

  1 star

  Jillian T

  Date: 03/18/2023

  Company is amazing, products amazing is it possible for everyone to make millions here? NOPE! Systems are just not sustainable but be warned once you join, chances are if you leave youll be blocked and shut out by many. Make sure youre strong enough to lose a community if you dont choose their way!

  IT Works! Global, Inc.

  Date: 03/21/2023

  Hello Jillian,
  
  Under any circumstances our Company or Distributors can never make income projections or income guarantees.  All Distributors in ****** are directed to the Statement of Typical Participant's Earnings Compensation Plan at ************************************************************************************************ which is also shown on the It Works! website even before you join. 

  Sincerely,

  It Works!

• Review fromAngela M

  Date: 03/16/2023

  5 stars

  Angela M

  Date: 03/16/2023

  I love the all the coffees, and the smoothie! The smoothie and the protein powder are literally saving my life! ??????

  IT Works! Global, Inc.

  Date: 03/17/2023

  Hello Angela,

  
  

  We are so happy to hear you love our amazing products as much as we do!  We appreciate you sharing your comments! We are all about sharing, caring and supporting each other.  Keep up the good work! 

  
  

  Sincerely,

  
  

  It Works!

• Review fromLisa R

  Date: 03/16/2023

  5 stars

  Lisa R

  Date: 03/16/2023

  I love this company and what it stands for ! I have used the products for 3 years now and Ive lost 35 lbs over all and have never felt better ! Outstanding customer service and the highest quality ingredients !

  IT Works! Global, Inc.

  Date: 03/17/2023

  Hello Lisa,

  
  

  We really do have an amazing It Works! Family and we are so glad you are a part of it! We are thrilled to hear about your personal results!  Everyone is different and results will vary.  We really appreciate your feedback and we look forward to having you for more years to come! 
  
  Sincerely,

  
  

  It Works!