Reviews
This profile includes reviews for IPSY's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,028 Customer Reviews
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Review fromBarbara D
Date: 03/09/2025
5 starsBarbara D
Date: 03/09/2025
I LOVE IPSY/BOXY CHARM. I get to choose several items that I want and they seem to know my preferences by the items they choose to send me. I LOVE the GREAT deals I get and have been with IPSY/BOXY CHARM for several years now!
IPSY
Date: 03/17/2025
Hi *******,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
Yours truly,
Team IPSYReview fromKelly G
Date: 03/07/2025
5 starsKelly G
Date: 03/07/2025
They have great customer service. The few times Ive had a problem with a ******* or broken product, it is quickly fixed.IPSY
Date: 03/10/2025
Hi *****,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
If you are still in need of help, please reach out to our IPSY ************* team via our help site and someone will be with you shortly: ************************************************
Yours truly,
Team IPSYReview fromWendy K
Date: 03/06/2025
5 starsWendy K
Date: 03/06/2025
Im very satisfied with IPSY, including their products and customer service.IPSY
Date: 03/10/2025
Hi *****,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
Yours truly,
Team IPSYReview fromKimberly M
Date: 03/06/2025
5 starsKimberly M
Date: 03/06/2025
I have been a member of IPSY since 2017. I absolutely love IPSY. This is my monthly treat to myself that I look forward to. It's a constant reminder to self care, it's a way for me to try new things, it's a place where I can get quality products at great prices. Sure every company has a few hiccups, but anytime I had any issues they quickly resolved them without hesitation. Every experience with this company has been a positive one for me.IPSY
Date: 03/10/2025
Hi ********,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
If you are still in need of help, please reach out to our IPSY ************* team via our help site and someone will be with you shortly: ************************************************
Yours truly,
Team IPSYReview fromKatrina D
Date: 03/06/2025
5 starsKatrina D
Date: 03/06/2025
I absolutely love and appreciate Ipsy. They have gone above and beyond to get my goodies to me despite all the obstacles. Thanks for letting me feel special at a low point. Tha products are. amazing always. Thanks Forever Grateful ???????????? ******* ********* ****IPSY
Date: 03/07/2025
Hi *******,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
Yours truly,
Team IPSYReview fromValerie E
Date: 03/05/2025
3 starsValerie E
Date: 03/05/2025
I used to subscribe to both Ipsy & Boxycharm years ago and just recently renewed my subscription at Ipsy since Boxycharm & Ipsy merged or something. The first difference I noticed is no more cute drawstring bags :-( now it's just a shipping box. I loved getting those bags! Sadly the brands offered have gotten much lower-end. Gone are good ones like 111SKIN; now we have e.l.f. & Morphe. I can get that stuff at Target! I've also received expired products. One was a hair perfume that had congealed and had weird white chunks floating in it and the other a yellowing tube of Hey Honey 911 gel. I'll be canceling after this month.IPSY
Date: 03/07/2025
Hi *******,
Thank you for reaching out via BBB!
We are so sorry to hear about your recent experience with us. Your feedback and member happiness is important to us, and we want to make things right.
We'll be reaching out to you directly via email within the next few days to further resolve this issue. We look forward to assisting you!
Best,
Team IPSYReview fromBarbara J
Date: 03/05/2025
4 starsBarbara J
Date: 03/05/2025
Ipsy's beauty bag is by far my favorite beauty subscription.
I love being able to choose a product, I love the add-ons, and the points for reviewing the bags are great. You also have an outstanding customer service team.
Overall I am mostly pleased. I have notice however; that the sizes of the products have been greatly reduced. In the past, there seemed to be much more full sized products. Some of the products are merely 1 or 2 use samples. The prices of the add-ons has also gone up, but here again, the products are smaller. I don't feel as if the beauty quiz I completed is viewed very often, as I keep getting products that I never use ie.. facial masks, and liquid eyeliner.IPSY
Date: 03/07/2025
Hi *******,
Thank you so much for your feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!If you are still in need of help, please reach out to our IPSY ************* team via our help site and someone will be with you shortly: *****************************************************;
Yours truly,
Team IPSYReview fromSherri M
Date: 03/05/2025
5 starsSherri M
Date: 03/05/2025
I absolutely love my IPSY box. The products are always high quality, and the price is great!IPSY
Date: 03/07/2025
Hi ******,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
Yours truly,
Team IPSYReview fromKatie B
Date: 03/05/2025
5 starsKatie B
Date: 03/05/2025
Ipsy has amazing products at fabulous prices. I get their monthly bag of five full products and I get to pick three of my own products out of the five. The price of the membership has gone up. The quality of the products at the prices you get the products that you just cant beat. I recommend my family and try to get everyone I know to sign up because theyre just that great.IPSY
Date: 03/07/2025
Hi *****,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
Yours truly,
Team IPSYReview fromJessica M
Date: 03/05/2025
5 starsJessica M
Date: 03/05/2025
Every interaction I have had with Ipsy has been wonderful! Their products are great! You get a good value for your money. Their customer service is awesome! They do what it takes to keep their customers satisfied.IPSY
Date: 03/07/2025
Hi *******,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
Yours truly,
Team IPSY
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