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Business Profile

Beverage Dispensers

Cirkul

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beverage Dispensers.

Reviews

This profile includes reviews for Cirkul's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cirkul has 2 locations, listed below.

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    • Cirkul

      3620 Queen Palm Drive Tampa, FL 33619

    • Cirkul

      4914 Joanne Kearney Blvd Tampa, FL 33619

    Customer Review Ratings

    1.44

    Average of 325 Customer Reviews

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    Review Details

    • Jeffery J

      Date: 02/20/2025

      Jeffery J

      Date: 02/20/2025

      I have requested a refund i paid for express delivery is been 5 days my order still hasn't shipped i call every day get told something different I definitely will not be ordering with them again horrible company horrible customer service nothing good about these people just want my money back

      Cirkul

      Date: 02/24/2025

      We have previously sent the customer an email from ********************************** to solve the issue at hand.


      Thanks,


      - Cirkul Team

    • Victoria S

      Date: 01/23/2025

      Victoria S

      Date: 01/23/2025

      This company DOES NOT REFUND OR ACCEPT RETURNS on ANY of their products, how are they getting away with this? How have they gotten away with that for this long? They can ship you broken or malfunctioning items like they did to me (6 different sip flavors) and they wanted to "make it right " by offering 3 with my next purchase, so they don't even want to cover shipping for you, they wanted to wait for my next shipment. They cut corners in the cheapest way. I don't understand how any company can ship out broken/ malfunctioning products and offer to refund only half. I have talked to 3 different people from their "customer service " they are all a joke.

      Cirkul

      Date: 01/31/2025

      We previously sent the customer an email from ******************** to solve the issue at hand.


      Thanks,


      - Cirkul Team

    • Elizabeth D

      Date: 01/23/2025

      Elizabeth D

      Date: 01/23/2025

      Shipping products without proper communication, charging customers without proper warning. Wont stop an order even if the package is still in house

      Cirkul

      Date: 01/31/2025

      We previously sent the customer an email from ******************** to solve the issue at hand.


      Thanks,


      - Cirkul Team

    • Regenia M

      Date: 01/16/2025

      Regenia M

      Date: 01/16/2025

      Ordered this as a Christmas gift for my husband 2024 I did not want a subscription nor plan to purchase more UNLESS I chose toI didnt commit to anything like that. My husband still has not even tried it yet.-Anyway, I received a shipment from them yesterday, 1/15/25 which I DID NOT open. I looked on my account page it showed I did not have a subscription or anything on reorder with them -that was ************* today, I cant access the account page. 1/***** Hmmmm I did not reorder and do not want this package they sent. But guess what, it isnt returnable! Wow at so many reviews with the same problem!! Please help BBB! Make this company stop these practices and refund people their money. Sincerely *. *****

      Cirkul

      Date: 01/21/2025

      We previously sent the customer an email from ********************************** to solve the issue at hand.

      Thanks,

      - Cirkul Team

    • Julie P

      Date: 01/14/2025

      Julie P

      Date: 01/14/2025

      I had ordered products and then I tried to get the company to cancel my order. They said they had already shipped them out. I said, can I refuse the packages, I called the company and they said they couldn't take the package back and refund me even if I didn't open the packages. I feel this is wrong.

      Cirkul

      Date: 01/21/2025

      We previously sent the customer an email from ********************************** to solve the issue at hand.

      Thanks,

      - Cirkul Team

    • Ano n

      Date: 12/29/2024

      Ano n

      Date: 12/29/2024

      When i first ordered from them it was great. My wife loved them and i was hooked on the flavored water. The first thing i noticed was that i was super phlegmy in the back of my throat and so was my wife. Then came the scratchy throat and bloating etc that some people get from sucralose intolerance. We thought it was strange but let it go. After continuing to drink the "sips" we both began to get very sick from it and started drinking JUST water and felt better after a couple days. We only found out after a couple of subscriptions came and went that they had sucralose which has been linked to cancer in their drinks. Needless to say I immediately stopped drinking mine and canceled all future orders. I tried drinking Cirkul water again after some time to see if maybe i just got sick and again the EXACT SAME SYMPTOMS started to appear again. Same issues have come from multiple flavors and have all come from sealed package flavors. If you have an adversion to sucralose or other artificial sweeteners AVOID AT ALL COSTS.

      Cirkul

      Date: 01/02/2025

      Please email us at ********************************** or send us a message on ******** so we can further assist.


      Thanks,


      - Cirkul Team

    • Pamela S

      Date: 12/26/2024

      Pamela S

      Date: 12/26/2024

      An item (drink container) was purchased as a Christmas gift for my grandson. When the unit arrived it was noted that the unit was incomplete and unusable without the top and cartridge that is needed. Upon repeated calls to the company it was stated that no returns or refunds would be issued even though there is nowhere on their site that states that additional pieces or items needed to be initially purchased to make the item usable. Two phone calls only produced an offer to send a $5. gift certificate to us, however if an order to purchase the missing pieces was placed the gift certificate amount would not cover the cost of the missing item and the shipping required to acquire the same. That in addition to the frustration caused to a young grandchild, as well as the embarrassment felt by the grandparent at the Christmas giving celebration was not something that should have been necessary, and obviously something that could be, and should have been easily remedied by the company customer service department.

      Cirkul

      Date: 01/02/2025

      We previously sent the customer an email from ********************************** to solve the issue at hand.


      Thanks,


      - Cirkul Team

    • A. H.

      Date: 12/10/2024

      A. H.

      Date: 12/10/2024

      I am so disgusted with this company. I made one purchase and spent over $66 and they shipped it economy ground with ***** who can hold your package up to 14 days with this shipping. I also, wanted to cancel my order and get a refund which they refused and I haven't received said package. But yet and still after spending $66 they charged my account for my subscription and I received that, but not my personal order. I ordered a cup because I no longer have a cup to use anymore, but the cup is in the package that ***** is basically holding hostage because Cirkul was being so cheap and used ground economy. Make it make sense Lord. I want to make sure that my subscription is cancelled immediately. Never will you get a dime from me I rather be dehydrated than give you another dime.

      Cirkul

      Date: 12/12/2024

      We have sent the customer an email from ********************************** this afternoon to solve the issue at hand.


      Thanks,


      - Cirkul Team

      A. H.

      Date: 12/16/2024

      I did speak to someone who told me they would email me and I havent received it. Also, ***** will only allow the shipping company Cirkul to say that I can refuse the package so I can get my refund.

    • Kayla L

      Date: 12/06/2024

      Kayla L

      Date: 12/06/2024

      Will not let you return products. This includes items that are not consumable like covers. I do not understand this policy. I asked to talk to a supervisor and they said they would call me back and hung up. They never asked for my number. I sent and email and it was never returned.

      Cirkul

      Date: 12/09/2024

      We have sent the customer an email from ********************************** this afternoon to solve the issue at hand.


      Thanks,


      - Cirkul Team

    • Sandy K

      Date: 12/05/2024

      I really do love my Cirkul sips. However, the 40 ounce bottle has some issues. For about $25.00 the color/paint should not be chipping off in about Two weeks time. Makes the nice bottle look cheap!

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