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Business Profile

Beverage Dispensers

Cirkul

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beverage Dispensers.

Reviews

This profile includes reviews for Cirkul's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cirkul has 2 locations, listed below.

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    • Cirkul

      3620 Queen Palm Drive Tampa, FL 33619

    • Cirkul

      4914 Joanne Kearney Blvd Tampa, FL 33619

    Customer Review Ratings

    1.44

    Average of 323 Customer Reviews

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    Leave a Review

    Review Details

    • Alejandro F

      Date: 11/29/2024

      Alejandro F

      Date: 11/29/2024

      Tried to order a 22oz stainless steel waterbottle and 10 cartridges as there was a deal to make the bottle free and was hence the only reason I ordered so many cartridges. It finally ships in a somewhat opened box and there is no water bottle shipped with it. Tried to log into my account to check the order and it would not work. Hit restore password and would not get an email link. Would absolutely NOT recommend.

      Cirkul

      Date: 12/02/2024

      We previously sent the customer an email from ********************************** to solve the issue at hand.


      Thanks,


      - Cirkul Team

    • Tiare S

      Date: 11/26/2024

      Tiare S

      Date: 11/26/2024

      They make canceling impossible. I have tried to cancel for months and just got charged again. I can't remove my card from their website. I called and asked them to not send the order and they refused, blaming me.

      Cirkul

      Date: 11/27/2024

      We have sent the customer an email from ********************************** this afternoon to solve the issue at hand.

      Thanks,

      - Cirkul Team

      Tiare S

      Date: 12/05/2024

      Their response was to blame me for what happened and offer me a $10 coupon. Still not happy with the outcome.

    • Lesa S

      Date: 11/22/2024

      Lesa S

      Date: 11/22/2024

      I have been trying to cancel my AutoShip for over a month and contacted the company several times through email and chat. Even after successfully canceling the AutoShip online, they still charged me for the next AutoShip. They stated the charge actually went in before I canceled it, which makes no sense whatsoever. I asked if I could return to sender and they said no. They will not refund me my money. If they respond to this review stating that they tried to rectify the situation, that is a lie. The end result was no refund, end of story. Ive never left a review and Ive never been this upset. They have the worst customer service ever.

      Cirkul

      Date: 11/25/2024

      We have sent the customer an email from ********************************** this afternoon to solve the issue at hand.

      Thanks,

      - Cirkul Team

    • Jamie H

      Date: 11/12/2024

      Jamie H

      Date: 11/12/2024

      Ordered the sip but after using Cirkul for well over 2 years with autoship monthly. First use no flavor with brand new cartridge. Put back in old bottle works fine. Contacted customer support and all I was told was sorry we don’t do refunds or exchanges. WHAT ! I just paid 30.00 for a cup specifically made for your products and it doesn’t work. Will be canceling all my future orders and finding a new source.




      Cirkul

      Date: 11/14/2024

      We have sent the customer an email from ********************************** this morning to solve the issue at hand.

      Thanks,

      - Cirkul Team


    • M. C.

      Date: 10/07/2024

      M. C.

      Date: 10/07/2024

      I contacted their customer service to tell them I purchased the straw sip tumbler about a month ago and it has already rusted on the inside. Their solution was a $5 gift card. Poor quality and service.

      Cirkul

      Date: 10/09/2024

      We have sent the customer an email from ********************************** this afternoon to solve the issue at hand.


      Thanks,


      - Cirkul Team



      Cirkul

      Date: 10/09/2024

      We have sent the customer an email from ********************************** this afternoon to solve the issue at hand.


      Thanks,


      - Cirkul Team



      M. C.

      Date: 10/16/2024

      Their email to "solve the issue at hand" was the exact same as it was before. A $5 e-gift card for a one month old $30 tumbler that has rusted.

    • Erica E

      Date: 10/05/2024

      SCAM - they have you purchase cartridges for a free water bottle and then they delete the water bottle out of the cart and make you buy a water bottle afterwards. The customer service agent **** ****** is one of the biggest scammers on their customer service staff. They do not belong to be in business when they are sneakily costing people money with no upfront communication. Absolutely nothing tells you that the water bottle will not be shipped when you are at checkout - they send you a receipt without the water bottle after purchase and say the deal was over when you purchased it so they take the water bottle out on their end. TERRIBLE BUSINESS!

    • Chentelle G

      Date: 09/30/2024

      Cirkul has the worst customer service I've delbt with. I ordered a bottle and it was defective. They refused to replace it and I will never do business with them again.

    • Hannah D

      Date: 09/27/2024

      Cirkul has been all Ive drank for the last month and all of a sudden the last two Ive gotten the flavor is not right and it taste terrible. I only buy one flavor so I know exactly what it is supposed to taste like. I am extremely upset because like I said its all I have drank for the last month.

    • Kaitlyn C

      Date: 09/22/2024

      Kaitlyn C

      Date: 09/22/2024

      Ive had my bottle for a few months and have loved it! I went to go hand wash it today and the paint on the outside started to come off. I went to go wipe it down with a towel and it turned the towel blue. A lot of the color is now gone and the metal is exposed.

      Cirkul

      Date: 09/27/2024

      We previously sent the customer an email from **************** to solve the issue at hand.


      Thanks,


      - Cirkul Team



    • A. E.

      Date: 09/12/2024

      A. E.

      Date: 09/12/2024

      Company is a scam. I bought a bottle and cartridges but then they removed the bottle from the order rendering the cartridges useless. Customer service emails were polite but completely ineffectual. It’s a bait and switch scheme to cheat people out of money.

      Cirkul

      Date: 09/16/2024

      We have sent the customer an email from ********************************** this morning to solve the issue at hand.


      Thanks,


      - Cirkul Team



      A. E.

      Date: 09/18/2024

      The issue has certainly NOT been solved. The company's "solution" is to have me pay them more money instead of honoring their original commitment. The company chooses not to repair the flaw in their checkout system which removes items from a customer's order AFTER they pay. This scheme is intentional as the company has written that they are aware of the flaw. The company continues to be in violation of consumer protection and ecommerce laws and the public should be made aware of this.

    Cirkul is NOT a BBB Accredited Business.

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