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Business Profile

Medical Spa

Ideal Image

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Spa.

Reviews

This profile includes reviews for Ideal Image's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ideal Image has 153 locations, listed below.

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    Customer Review Ratings

    1.09/5 stars

    Average of 482 Customer Reviews

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    Review Details

    • Review fromAnn S

      Date: 11/04/2022

      1 star

      Ann S

      Date: 11/04/2022

      Biggest scam out there! They charge you up front before you even have one appointment. The person who does the free consultation lies to you by omitting this little detail just to get you signed up. Run away from this deceptive company! If I could give negative 10 stars I would.

      Ideal Image

      Date: 11/07/2022

      Thank you for your review. We will have someone contact you to address your concerns. Please allow 3-5 business days to receive a call.
    • Review fromJennifer H.

      Date: 11/02/2022

      1 star

      Jennifer H.

      Date: 11/02/2022

      I came in for coolsculpting at Tacoma Ideal Image. I paid 6,750 for 16 treatments and have 0 difference. I cannot get in contact with anyone to refund me and I feel this company preys on women with low self esteem. So not only am I in financial debt, I still have no change in my stomach. Makes me literally sick.

      Ideal Image

      Date: 11/03/2022

      Thank you for your review. We will have someone contact you to address your concerns. Please allow 3-5 business days to receive a call.
    • Review fromTammy M.

      Date: 10/31/2022

      1 star

      Tammy M.

      Date: 10/31/2022

      I purchased a lifetime membership and I called to have my free service and when I called in the lady told me that I only had 3 months to get that free service after I signed up..They never told me this and they said well I am sorry no one told you yes right you dont tell people so they dont get the service!!!! Dont buy this its a total waste of money!!!!

      Ideal Image

      Date: 11/01/2022

      Thank you for your review. We will have someone contact you to address your concerns. Please allow 3-5 business days to receive a call.
    • Review fromAlanna R

      Date: 10/31/2022

      1 star

      Alanna R

      Date: 10/31/2022

      Thankfully I read the BBB reviews while talking with the very pushy sales person. Something felt off in the conversation-She spoke super fast, over-talked me, felt like she was reading a script, wouldn't answer my questions regarding location, providers, type of company (broker to spas or independent business). Immediately transferred me to a Consultant to do a 30" Zoom "evaluation". I told the Consultant that I declined to meet via Zoom because I was reading the BBB reviews that were negative and I would rather stay with my regular reputable Med Spa. She quickly disconnected the call.Can't say I had a bad experience because I didn't get far but based on the initial phone call, it appeared very much like a slimy sales pitch. Rude, pushy and definitely not the essence of a quality service. I am SO glad for these reviews! I'm sorry for all who are dealing with trying to get their money back.

      Ideal Image

      Date: 11/01/2022

      We appreciate your review and apologize for any negative experience had during your initial phone conversations and/or phone consultation.
    • Review fromMary F.

      Date: 10/30/2022

      1 star

      Mary F.

      Date: 10/30/2022

      I want to cancel a loan with ally pricing $3880, which I signed up for a laser treatment with Ideal Image. I signed up for a laser treatment but after thorough research I found out that Ideal Image company if asking for higher price compared to others. I didn't give my credit card info but I already signed the contract. I want to get out of the contract. Upon research I can still get out within 3 days. I still didn't do the treatment yet, so no service rendered yet. Can anyone help me pls.

      Ideal Image

      Date: 10/31/2022

      Thank you for your review. We will have someone contact you to address your concerns. Please allow 3-5 business days to receive a call.
    • Review fromTracy L

      Date: 10/24/2022

      1 star

      Tracy L

      Date: 10/24/2022

      This place is a scam! They refuse to refund my money for a service I dont even qualify for. The cool toning is a waste!! It doesnt do anything nor does it does it do anything beneficial if you cant get appointments in all together. But realistically its a waste! The coolsculpting is also a joke!! They have done nothing but lie over and over. Now without notice which isnt legal have implemented a cancellation fee! Do not go here!!

      Ideal Image

      Date: 10/26/2022

      Thank you for your review. We will have someone contact you to address your concerns. Please allow 3-5 business days to receive a call.
    • Review fromMichelle P.

      Date: 10/22/2022

      1 star

      Michelle P.

      Date: 10/22/2022

      This should not even have one star rating, well maybe regarding sales . I have never ever paid for a price up front wish I would have did my research first as always! Bottom line I did pay up front and went to cancel within 24 hours the only thing that was told to me they could open up a case and within 3 to 5 business days. 2nd sign, I called the bank and disputed the charge the same day I made the call. I then received an email for two products I did not order for another two hundred plus. I called again the same day I tried to speak with someone to cancel. I was told that invoice was no charge it was included in the package, I told them it was an invoice and do not send it out. I refused the delivery from the mail man. The second charge did not my account as of yet. I’ve called several times and wanted to speak with the case worker that day, did not happen twice. Filed with the Florida attorney general, not the first time ideal image names came up?reading the BB site Ideal imagine stated please call before filing a complaint. Guess what? The phone kept ringing until a recorded said to try again lol. ******** *. I will let everyone know about this business. .

      Ideal Image

      Date: 10/24/2022

      Thank you for your review. We will have someone contact you to address your concerns. Please allow 3-5 business days to receive a call.
    • Review fromDanielle W.

      Date: 10/21/2022

      1 star

      Danielle W.

      Date: 10/21/2022

      I never received a treatment, so I can't speak to their actual services. Consultation was quick and very sales ooriented. Sale was pushed through without a chance to really think about it. Signed a contract (my error). Now cannot get out of it and have to make payments on treatments I will never receive. Will never recommend Ideal Image to anyone. Will never receive treatments and am going to be paying thousands of dollars.

      Ideal Image

      Date: 10/24/2022

      Thank you for your review. We will have someone contact you to address your concerns. Please allow 3-5 business days to receive a call.
    • Review fromMary R.

      Date: 10/21/2022

      1 star

      Mary R.

      Date: 10/21/2022

      Beware and do read the reviews. Do not use them they will steal your money with a loan through their partner scamming company Ally Lending. Then they will cancel your service and you will still OWE on the loan, because "it says so in the contract you signed" per their Ideal Image people at corporate. Colin Stanton of channel 5 in Phoenix did a news clip of what Ideal Image is doing and this was the first time I got really concerned about my loan and everyone needs to see. ************************************************************************************************ Again they take your money then wont call you back after cancelling your procedures. Dont sign any loans with them period. Just really bad and the sad part is they are nation wide doing this to many, many people, over and over with no remorse.


      Ideal Image

      Date: 10/24/2022

      Thank you for your review. We will have someone contact you to address your concerns. Please allow 3-5 business days to receive a call.
    • Review fromMichael P

      Date: 10/17/2022

      5 stars
      They promised that they would remove my chest fat but after several times my chest never got reduced. Also my parts of my stomach never got to be reduced. I made a payment but I can only do what I can afford.

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