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Business Profile

RV Dealers

Lazydays

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Lazydays's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lazydays has 28 locations, listed below.

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    Customer Review Ratings

    1.23

    Average of 93 Customer Reviews

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    Review Details

    • Lauren B

      Date: 09/16/2024

      Lazydays of Loveland and Denver, *** This is the worst service department I have ever encountered! First repair last year, they screwed up so bad that they de-winterized my unit in winter, and left water in the lines. Needless to say, I had frozen pipes. Now my RV has been on their property since May 10th. Three service advisors later and I have now pay for their mistakes. ZERO communication on what is going on with my RV. I reached out to them on August 28th to make sure that my RV was in working order by September 19th. Text again on the 13th. They finally do something with the vehicle on the 13th to discover that because they left the vehicle sit in one location for over 4 months we now have rodent damage. Not only that but they are refusing to compensate me for the loss of my RV for the entire 2024 camping season. They also are not giving me any status updates of my unit. We are also now responsible to pay them for the damage that THEIR PROPERTY caused to my unit. We are contacting the Attorney General of Colorado.

    • Jerry G

      Date: 09/15/2024

      Worst rv dealership period I think theyare worse than camping world I don't recommend lazydays in Wildwood Florida I gave them a large down payment and they basically took it for ridiculous fees don't ever deal with them




    • Ternaice B

      Date: 09/10/2024

      Their financial manager ***** is a rude and very arrogant. His Sarcastic responses made it hard to talk to him. It was very stressful to talk to him. To do business. This dealership is very Conniving down to ****** my sales person hit my credit multiple times. What a *************. I call serveral with no response one person saying I was approved the other saying I wasn't.

    • RT T

      Date: 08/11/2024

      Lazy Days Knoxville TN RUN AWAY FROM THIS DEALERSHIP. HORRIBLE! They have had my Airstream Sprinter for 8 weeks and wont return my phone calls. Turning it over to my attorney.

    • Marcia N

      Date: 07/30/2024

      Lazydays Loveland has had our new travel trailer in for warranty work for more than 40 days. After numerous phone calls with no response, we cannot understand how they are legally still allowed to operate.

    • Matthew D

      Date: 07/26/2024

      Lazy Days Has the worst service ever. Have this 2022 grand design in 3 times for same issues, and it was under factory warranty. Now that the year has expired they are refusing to fix, And I have paperwork from every visit to prove it. Very rude customer service people. I thought it was just me having issues, but while standing in line today I watched them piss off them as well. DO NOT BUY FROM THEM THEY ARE VERY VERY INCOMPETANT AND RUDE BURNS HARBOR AND ELKHART LOCATIONS. THEY DESERVE NO STARS. Now I see why they closed Burns Harbor Location. I had to fix defective roof myself because they were to busy being donkey holes.




    • Nicholas S

      Date: 07/13/2024

      I am extremely disappointed with my experience at Lazy Days Rv council bluffs . Not only did they sell me a trailer that was clearly broken, but they have also refused to fix it or provide any kind of assistance. The lack of customer service and accountability is truly appalling. I would strongly advise against doing business with this company, as they clearly do not care about their customers or the quality of their products. Avoid Lazy Days at all costs. If I could give less stars I certainly would!




    • Rene H.

      Date: 06/26/2024

      Been dealing with Lazy Days in *********, **. purchased a **************** 2022 before it even hit the dealership! Been in for service numerous times (under warranty) for smaller issues but always had a problem with the 'aqua hot'?!?! NO HOT WATER ?? took it in to Lazy Days Milwaukie to get the 'aqua hot' fixed and they claimed it was fixed, after a $4000 bill. Took our RV over Memorial Day weekend and still NO HOT WATER?????? Brought our RV right to Lazy Days and they said 'give us 2 hours' to fix,,,,,, over a month later,,, still NO RV!!!Had to cancel our camping reservations (that Lazy Days was informed of) because STILL NO RV, won't be done this weekend! Just want a new 'aqua hot' ,,, have extended warranty but no one seems to get it fixed in OVER 1 MONTH?!?! Camping season is here, we have reservations all summer BUT NO RV?!?!Someone needs to get this fixed!!!I'm writing corporate in hopes that something can get accomplished, my patience is running thin! Please respond and DO THE RIGHT THING FOR YOUR

    • JENNY S

      Date: 06/19/2024

      In October 2023, we realized our axle needed to be replace AGAIN (second time in a year). We originally scheduled an appointment for Dec., but the service department pushed us back to the middle of February. When my husband dropped off the trailer, they went out to the trailer, took pictures, etc. I started calling at the end of March because we had a trip in April. During this contact, i learned that they had done nothing with our trailer. Needless to say, our trailer was not finished for our April trip, so my husband had to go pick it up and take it back. Upon taking it back, I told the service department that we had a trip planned for Memorial Day weekend and asked what the chances are of the trailer getting fixed, to which I was told "Very good." I continued to try to follow up and each time I called, I experienced the following:1) Multiple unreturned phone calls 2) Long hold times (30+ minutes) 3) Lack of communication about the process and status Thanks to our salesman stepping in, our trailer was ready for our next trip. BUT, when my husband went to pick it up, we were informed that they lost our keys! In addition, I have called and emailed the general manager, and have yet to hear back almost a month later.I should also mention that the Loveland location had our trailer for 6 months before it was fixed, so clearly this is an organization issue. These have been the most unacceptable and unprofessional business practices and customer service experiences that I have ever experienced. I strongly recommend consumers go elsewhere to have their trailers fixed.

    • Joshua S

      Date: 06/17/2024

      I have a had a horrible experience from lazy days mesa. It has been broken promise after broken promise. It seems the management will say anything to get you out of the shop. They are full of excuses pulling a new one out every time they fail to meet the expectations. I was told I can pick up my unit and that all the work has been done. When I went to pick it up. None of the work I brought the unit in had been done. Plus there was oil everywhere inside my unit from them replacing the hydraulic jacks. They tried to give me my unit back extremely dirty. The staff seemed annoyed with you for wanting quality work. I also reached out to corporate but did not hear anything back. This is a joke of a company and I would stay away from them like the plague.

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