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Business Profile

RV Dealers

Lazydays

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Lazydays's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lazydays has 28 locations, listed below.

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    Customer Review Ratings

    1.23/5 stars

    Average of 93 Customer Reviews

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    Review Details

    • Review fromClarence S

      Date: 06/09/2024

      1 star
      Terrible service center. Do not buy from them. Terrible terrible service. We are making our 4th payment and RV has been sitting in their lot all this time. Same story. Can't find part. Service manager doesn't call back. We are going to ask for our money back. But I doubt they will give it to us.Sent a complaint to corporate hope for a response RL
    • Review fromAmy B

      Date: 06/07/2024

      1 star
      We bought a brand new 2019 Coachmen Apex travel trailer from Campland in Burns Harbor IN. Campland had been purchased by Lazy Days by the time we needed service. We took it in to have them check the living room slide because it was making a terrible screeching sound and to take a look at our freshwater tank. It had dropped down on the passenger side. We also noticed a small water leak on that side. At that time our camper was still under warranty. Lazy Days was fairly prompt getting us in and serviced. There were walnuts in the slide mechanism, we were told the freshwater tank was fine, they saw no leak and it was “secure”. No more noise from the slide, but the leak got worse, we couldn’t keep the freshwater tank filled for more than 24 hours. There were pools of water on the passenger side of the camper, so we took it back to have them look again. The service department at Lazy Days told us they couldn’t find any leaks. Next camping trip was terrible! We filled the tank and watched the water drain out all over our campsite within the first 12 hours of our 5 day stay. We made do and pulled home. That was fall 2023. Lazy Days closed their Burns Harbor location and moved to Elkhart IN. That’s at least a three hour trip, so my husband got under our camper to see if he could figure out what was happening before taking the camper to Elkhart. Lo and behold, he found the freshwater tank had indeed dropped and that the support on the passenger side was twisted. The tank had fallen onto a screw that punctured the tank and caused the leak, which worsened every time we pulled our camper. Now of course we are out of warranty! Lazy Days didn’t find the leak because they didn’t look! My guess is that’s why we got our camper back in a timely manner. We will not be taking our camper to Lazy Days for the repair. I’m only speculating, but I bet they’d find the leak now that our warranty has expired! Won’t deal with them ever again! They are lazy and dishonest!
    • Review fromJeff H

      Date: 06/05/2024

      1 star
      As I’ve seen below many buyers have had the same experience I have. Knowing that Airstream was supposed to be one of the premier RV’s I chose the base camp 20x from Lazy Days in Knoxville. It’s been a depressing experience since day 1. From brake issues, to water leaks to recalls and other defects it’s been a total bad experience. The most challenging problem is the incredible lack of communication from up. Customer service is almost non existent. First negative review I’ve ever posted
    • Review fromChristina L

      Date: 05/22/2024

      1 star
      We are writing this to share our unfortunate experience with Lazy Days RV in *******, *******. On July 14, 2023, we purchased a 2023 Forest River Cherokee Lazy Days RV for $41,700. We also traded in our 2022 ************ Imagine, which we had bought from Lazy Days the previous year. Alongside the new purchase, we invested in an extended 5-year bumper-to-bumper *************** warranty with roadside assistance from *************** for an additional $4,566 + GAP coverage in the amount of $1,319.Just a month after our purchase, on August 15, 2023, we received a notice from ***** ***** which held the loan for our 2022 ************. The notice stated that the payoff had not been completed, resulting in late fees and a negative impact on our credit report. Although this issue was eventually resolved, it was our first indication that Lazy Days RV might not be keeping their promises.On March 1, we discovered that the air conditioner in our new camper was not working, just as we had guests staying with us. We promptly called the warranty company, ***************, only to be met with a robo response instructing us to hire a mechanic at our own expense to diagnose the problem. The warranty company would then decide whether to approve the repair for reimbursement. This process did not align with our understanding of "bumper-to-bumper roadside assistance."We wrote to *********************, the ********* Services Manager at Lazy Days RV, on March 12, outlining our concerns and copied our salesperson, *********************. We received no response from either of them. Despite following up multiple times, we were met with silence.We hired a mechanic to diagnose the air conditioning issue. Attempts to contact *************** again on April 30, 2024, were futile, as we could not reach a human representative. After giving Lazy Days RV until May 6, 2024, to respond to our concerns, we decided to cancel our extended warranty and GAP coverage. As of May 22, 2024, we have received no response.
    • Review fromDominick C

      Date: 05/21/2024

      1 star
      They have great RVs if you know what you are looking for but as far as the paperwork and any kind of support after purchase there is NONE IT TOOK ME 4 COUNT THEM 4 MONTHS TO GET PLates and registration you call always to voicemail leave them your phone number is the same as yelling it out the window never a response there are a lot more dealerships than them don't make the same mistake I did go somewhere else
    • Review fromJacob K

      Date: 05/15/2024

      1 star
      Lazy Days of Claremore sold us a RV in 2022, it was recently damaged in a tornado. I have called and left messages multiple times for the finance manager to begin paperwork to get refunds on some services we purchased through them. No a single returned or missed call from the dealership or the finance manager.
    • Review fromLily G

      Date: 05/10/2024

      1 star
      Lazy Days RV of Tampa has sold me a 2021 flood trailer without telling me that it was one beforehand! I am told that it isn't, one from everyone there even though I have found the original owner ******** ** ********* *******, and did see pictures of the flash flood that happened in his town on 6/8/2022 when he owned it. They do not accept our proof and are charging us $30,000.00 for this unit, which I feel is unfair. They don't even want to make it right by letting us get an exchange trailer. When you first walk in the overwhelming smell of the floor glue gags you, then you find the dinette is gone. You can see where the stove and cabinet has been replaced. They tried badly to repair the siding out side the bottom end. The floor inside, which has a soft spot, also has wood rot, and then the motor in the stabilizer doesn't work the way it should either! I can go on and on like the shower head leaks and it took 6 hours for the a/c to go down 10° degrees. They even told me the a/c was brand new. Well to conclude they tell me "You bought it you own it"!!! And it is "Still There Today".
    • Review fromJerome B

      Date: 05/07/2024

      5 stars
      I found out the wrong way of how tall my RV trailer is by hitting a viaduct. Long story short. Had to have the entire roof replaced.The Lazydays RV in portage did the work. When the finished the work. The store was closed permanently. After taking the trailer on a trip as soon as we got it back. We had room issues with the repairs that had been done. With Portage store nolonger in business. All work went to *******. Elkhart Indiana was overloaded with trailer and repairs. Well they went far above and beyond to take care of my issues. Could not be happier.
    • Review fromKerrie F

      Date: 05/03/2024

      1 star
      BUYER BEWARE! THIS PLACE IS JUST LIKE THEIR NAME LAZY LAZY LAZY!!! My son was in the process of purchasing a used RV from Lazydays in Waller Texas. He had signed the papers on Thursday and was going to pick up the trailer on Saturday. Friday they called and said they needed more info and we couldn’t provide it. So the sale ended. He had paid his down payment of $3000. We are still trying to get that money back. The general manger of this dealership is a joke. He said he could not get ahold of corporate but gave us the number. We tried to talk to someone from the Florida corporate office and had to leave a voice mail and an email and was told we would hear back that day. We have not heard back yet. Whatever you do, DO NOT PAY THEM MONEY UNTIL YOU PICK UP YOUR CAMPER AND ITS HOOKED TO YOUR TRUCK. We are in the process of buying a camper from Fun Town Rv and we need that money for a deposit. Do better Lazyday RV. You have waisted our time and held us hostage. We want our money back.




    • Review fromDanielle B

      Date: 05/01/2024

      1 star
      I dropped my travel trailer off on 2/22/24 to get service. It still has not even got looked at. I called the aurora lazy days multiple times to get an update but they always tell me the same thing. It is ready to go in the bay tomorrow and they will call me tomorrow with an update. I called yesterday and they told me the same thing they always tell me. I tried to call the service department 5 times today but no one answered. I left a message with a manager and still nothing. What do I have to do to get a response and get my trailer fixed?

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