Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Windows

NewSouth Window Solutions, LLC

Reviews

This profile includes reviews for NewSouth Window Solutions, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

NewSouth Window Solutions, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.87/5 stars

    Average of 208 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMary jo H

      Date: 11/26/2024

      1 star
      Before you give them the last payment make sure the inspector has been there and every thing is ok. This company DOES NOT call YOU BACK. They have your money and thats it. I have call at 15 times. At least 13 calls to set up the last inspection. The inspector was here but the crew wasnt. 2 of the windows dont work. One cant lock and cant open. I thought I did my research on the company, boy was I wrong. If this company wants to make it. They need to return calls. I even try the person in charge (the big boss) and he wont return my call. Communication is the key to a successful business. And they failed. I dont understand all these good reviews. It wasnt the company from Florida. If anything changes I will update this review.
    • Review fromMarie K

      Date: 11/26/2024

      5 stars
      Marcus and his crew in the Tampa area did a great job installing my beautiful new windows. It was a pleasure having them on site and they cleaned up after themselves leaving everything nice and tidy. Great installation of a quality product!
    • Review fromPaul C

      Date: 11/23/2024

      5 stars
      **** and his crew did a great job. We couldn't be happier
    • Review fromJohn H

      Date: 11/20/2024

      5 stars
      Efficient, on time, friendly, quality work, good cleanup overall great job!
    • Review fromSusan C

      Date: 11/16/2024

      5 stars
      New South Windows has been a godsend after three hurricanes. The windows and doors did their job and helped us cope with these disasters. Strong and attractive.
    • Review fromDave G

      Date: 11/13/2024

      5 stars
      Thank you Newsouth windows! We love our new windows. ****, ******* and **** were very polite and cleaned up everything each day they worked. They were punctual and friendly and went to work from the moment they arrived till it was time to go. **** ******, our salesman was very knowledgeable and helpful in our decisions regarding our window choices. **** also followed up with us on installation day and made sure everything was moving forward smoothly.
    • Review fromJeffrey F

      Date: 11/08/2024

      5 stars
      Good job very nice work and very good clean up
    • Review fromCAROL B

      Date: 11/08/2024

      1 star
      First of all, I love the 3 doors I purchased BUT THE INSTALLATIION HAS NEVER BEEN COMPLETED! The doors were installed in September, inspected in October, and it is now November and no one will even call me to settle this issue. Foolishly, I paid the bill in full not expecting the problems I'm having now. I have called the company in ******* numerous times (talked to various people) and sent an e-mail to customer service. Everyone I talked to assured me they were sending my request to the right department to get service: I have never received a call, letter nor e-mail.
    • Review fromKimberly D

      Date: 10/26/2024

      5 stars
      Great customer service and the installation crew was on time and did a fantastic job! Highly satisfied customer!
    • Review fromDavid F

      Date: 10/24/2024

      5 stars
      From start to finish New South and **** and his crew did a great job with every aspect of our installation. Highly recommended.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.