Storage Units
Storage Rentals of AmericaHeadquarters
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Reviews
This profile includes reviews for Storage Rentals of America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 507 Customer Reviews
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Review fromJoseph H
Date: 08/20/2024
5 starsJoseph H
Date: 08/20/2024
Great service and best prices! Recommend them to anyone needing storage!Storage Rentals of America
Date: 08/21/2024
******,
Thank you so much for sharing the wonderful 5 star review for the service that you received. We love to hear when we hit the **** on service and earn your business and trust. We thank you for taking the time to share your story and we look forward to continuing to earn this rating.
Have a wonderful day!
Thanks
The SROA Team
Review fromMarta L
Date: 08/20/2024
5 starsMarta L
Date: 08/20/2024
Personable, friendly, helpful staff. Big facility, well lit and good temperature in the facility.Storage Rentals of America
Date: 08/21/2024
*****,
Thank you for sharing your 5 star SROA experience for others to hear. We love that our tenants love the service and properties. We value your business and hope that you have a wonderful Wednesday.
Thanks!
The SROA Team
Review fromJosh B
Date: 08/20/2024
1 starJosh B
Date: 08/20/2024
??ALERT?? Extremely disappointed with this location! Rented a unit approximately 3 weeks ago! It was located in a ground level. I had HUGE concerns about FLOODING and items getting damage! Before unloading my truck, I asked 3 employees if the section ever got flooded! I was informed NO??.?FACT CHECK! The failed to disclosed that the location has been flooded with water ?? in the past causing thousands of dollars to renters!A day after raining on 08-18-2024 ??? I stopped by storage unit! The entire area was flooded! I was informed by other renters onsite that storage units had over 3 feet of water the day prior and renters were not informed! Management was aware and neglected to pump water ?? from the units making it unsafe for renters to enter the location. I contacted management and customer service, however, ***** hours turned around period for a call back! For the time been water still inside of many units! (Video, Footage, Witnesses, Testimonials available) How we supposed to pump the water ?? out since theres not even electrical outlets to connect a water pump? My items got damage as well many other renters! More information and videos soon will be published in the internet and action will be taken for the company failure to act, inform and ignore this matter??.Storage Rentals of America
Date: 08/21/2024
******,
We are sorry that this flash flood occurred in your area. This act of god was not caused by traditional rain fall, but a sudden surge of water that flooded not only our facility but many businesses and homes in the **********, ** area. We have multiple field leaders at the property assessing the impact. We have proactively reached out to those impacted and have been diligent in determining next steps to ensure that the property remains safe.
We encourage you to visit your unit, partner with the team and determine next steps. As you can imagine, there are many moving parts and the best course of action is physically going to the property.
Thanks
The SROA Team
Storage Rentals of America
Date: 08/26/2024
****,
We are truly sorry to hear about your experience with flooding and the damage it caused to your items. Your concerns are serious, and we regret any lack of communication regarding the situation. We are actively addressing the issue and working to prevent this from happening again. Our team is here to help with the insurance claim.
Please reach out to us directly at ************** so we can address the matter further.Review fromPatrick S
Date: 08/19/2024
5 starsPatrick S
Date: 08/19/2024
***** was super helpful and friendly. She showed me where my storage unit is located and how to get through the gate when I came in. The property is clean as well as the unit. You get a new high quality lock as a new rental. Awesome service! I highly recommend this storage facility!! ***** is super nice to deal with! ?? ??Storage Rentals of America
Date: 08/20/2024
*******,
We are glad to know that ***** delivered an amazing experience for you. This can be a stressful process and having an expert get you into a unit that best fits your needs is music to our ears. We value your business greatly and appreciate you taking the time to leave your 5 star SROA experience.
Have a terrific Tuesday.
Thanks
The SROA Team
Storage Rentals of America
Date: 08/26/2024
*******,
SROA strives to maintain a clean and professional facility for our tenants! We want our tenant family to feel like home and are glad that you recognized the efforts we take to provide a wonderful, safe and secure environment. We value your business and appreciate you sharing your 5 star review. We will be sure to pass this review along to the property team.
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!Review fromFalen G
Date: 08/19/2024
5 starsFalen G
Date: 08/19/2024
Great service and great price ! ***** is the best she was very helpful and easy to deal with .Storage Rentals of America
Date: 08/20/2024
*****,
What a great duo - great service and great price. Love to hear it. We will be certain to pass along your kind words of appreciation to ***** and the team. We always love to read when we deliver on our 5 star SROA experience. We value your business and hope that you have a terrific Tuesday.
Thanks
The SROA Team
Storage Rentals of America
Date: 08/26/2024
*****,
Thank you for the great 5 star review! We're thrilled you have had an amazing **** experience. We value your business and will be sure to pass along your kind words of appreciation to the team. We strive to create personal connections in every interaction and it appears that our team modeled the **** core values.
The **** Team hopes that you have a wonderful day!!Review fromJackie B
Date: 08/18/2024
4 starsJackie B
Date: 08/18/2024
The staff was very friendly. I was shown my unit and given answers to my questions. I wish there was a light (motion activated) in the unit.Storage Rentals of America
Date: 08/20/2024
******,
Thank you so much for taking the time to share your SROA experience. Glad that we were able to deliver a great interaction. We will be certain to share your feedback and pass along your kind words. We thank you for your business and hope that you have a terrific Tuesday.
Thanks
The SROA Team
Storage Rentals of America
Date: 08/26/2024
******,
We are so happy to have been of service. Glad to know that our team answered all of your questions and was transparent in the **** storage process. We love questions and happy tenants, so come back again to see us. We value your business and appreciate the 4 star review.
The **** Team hopes that you have a wonderful day!!Review fromBrian N
Date: 08/17/2024
5 starsBrian N
Date: 08/17/2024
I had a very rental experience and was very impressed with the level of rest work renting and the information I wanted was presented without allot of exhaustion processes to rent. Will refer anyone looking for a rental to SROA.Storage Rentals of America
Date: 08/19/2024
Brian,
Thank you so much for the kind words of appreciation regarding your 5 star SROA experience. We are always grateful when our tenants leave us wonderful words to share with the team. We value you business and wish you a wonderful week ahead.
Thanks
The SROA Team
Review fromHeather B
Date: 08/16/2024
5 starsHeather B
Date: 08/16/2024
********* is great! She's aways looking out for her customers.Storage Rentals of America
Date: 08/22/2024
*******,
Thanks so much for taking the time to share your SROA experience. It sounds like you had exactly the kind of experience we aim for in every interaction. We will be sure to pass along your kind words of appreciation and the 5 star review to the team. We value your business and hope to continue earning your trust and this rating.
We hope that you have a wonderful Wednesday!
Thanks,
The SROA TeamStorage Rentals of America
Date: 08/28/2024
*******,
We really appreciate your 5 star review. We love being able to wow our customers and are happy that our ********** team was able to deliver on our service promise. We value your business and thank you for taking the time to share your SROA experience.
The SROA Team hopes that you have a wonderful day!!Review fromKeren R
Date: 08/16/2024
5 starsKeren R
Date: 08/16/2024
Very easy to do online. They make it simple and very reasonable. ***** was great. Very helpful. Helped us find the unit and more. She went over and above. It sounds like they keep a close eye on things to. Which is a big plus. Highly recommend this company and the people.Storage Rentals of America
Date: 08/22/2024
*****,
We're so happy to hear that our team went above and beyond to exceed your expectations! We strive to create relationships and experiences in every interaction. It appears that our team did just that. We value your business and thank you again for taking the time to leave your 5 star SROA review.
We hope that you have a wonderful Wednesday!
Thanks,
The SROA TeamStorage Rentals of America
Date: 08/28/2024
*****,
We're so happy to hear that our team went above and beyond to exceed your expectations! We strive to create relationships and experiences in every interaction. It appears that our ********** team did just that. We value your business and thank you again for taking the time to leave your 5 star SROA review.
The SROA Team hopes that you have a wonderful day!!Review fromPaul L
Date: 08/16/2024
5 starsPaul L
Date: 08/16/2024
She was very helpful and courteous I would highly recommend this placeStorage Rentals of America
Date: 08/22/2024
****,
We are so happy to have been of service. Glad to know that our team answered all of your questions and was transparent in the **** storage process. We love questions and happy tenants, so come back again to see us. We value your business and appreciate the 5 star review.
We hope that you have a wonderful Wednesday!
Thanks,
The **** TeamStorage Rentals of America
Date: 08/28/2024
****,
We appreciate you taking the time to leave us such a wonderful 5 star review! Your kind words of appreciation made our day. We will pass them along to our ********** team, as we know that they will be just as excited to read your words. We value your business and thank you for your kind review.
The SROA Team hopes that you have a wonderful day!!
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