Reviews

This profile includes reviews for Popeye's's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Popeye's has 512 locations, listed below.

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  Popeye's

  400 Perimeter Center Ter NE STE 1000 Atlanta, GA 30346-1234

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  Popeye's

  5660 Jonesboro Rd Ste A Lake City, GA 30260-3808

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  Popeye's

  610 Cascade ave sw Atlanta, GA 30310

• 

  Popeye's

  1830 E West Connector Austell, GA 30106-1246

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  Popeye's

  1125 Prince Ave Athens, GA 30606-2729

Review Details

• Review fromJohn G

  Date: 12/03/2023

  1 star
  The senior/manager was extremely rude and disrespected my asian wife. She was trying to belittle her for her lack of english language. Severals drinks were out of order and the same person acts like it isn't her problem. The entire restaurant was flithy and havent been cleaned it quite some time. The health department should really inspect this place and I plan one filing an issue with them. For timestamp purposes we were in there around 400pm 3 Dec 2023. We routinely purchase from popeyes, but this is the first time we have ran into a semi-racist acts along with untrained employees that was rude and filthy. The entire store gaggles using spanish knowing full well that english speaking customers would not understand a thing they say. The senior/mgr's manager over the phone was also wasn't helpful-- and they felt the need to embarrass my wife by putting the confersation over speaker, while holding up the line to embarass her further. If you want to dine in a fast food joint that is filthy, terrible customer service, and borderline racist look no further than Popeyes, ******* **!

• Review fromRay T

  Date: 11/27/2023

  1 star
  This place *****. I came in at 9:00 pm, an hour before closing and was told they only had 3 breast left. I was actually coming in to fulfill an Uber order. If they would have asked they would have known that. They then told me to let the customer know they need to cancel their order because they were not making what the customer requested. Its sad because I saw 2 employees sitting down enjoying chicken while you cant make what a customer requested and you dont plan on fulfilling an order. I think its ridiculous. This isnt the first time *** had an encounter like this here. *** experienced it personally and ****** returned for that reason. I think this location should be closed down for the simple fact that they are literally causing Popeyes to lose money and they are making the Popeyes franchise look bad.

• Review fromLakisha S

  Date: 11/27/2023

  1 star
  This location ******************************************************* closes all the time whenever they want. I says that they close at 11pm except Friday 12am but by 9:45 - 10pm they stop answering the speaker and closing up. If you pull to the drive-thru window they will say close and workers are packing food in boxes. This happens all the time so are they just allowed to post on time and close another??

• Review fromJoseph S

  Date: 11/08/2023

  1 star
  Fraudulent company says they offer refund when not fully satisfied and then does not make good on promise. They sold us two turkeys, 1 is a little less than 12 lbs for $99.00 online. The other 23 lbs for $75.00 bought in store. So the 23 lbs ****** is double the size. They will not offer a refund.

• Review fromEdward E

  Date: 10/29/2023

  1 star
  I used the Popeyes chicken in ********* ****. The cashier was too busy talking to coworkers to acknowledge me. I pulled up to the takeout window. He said nothing. I gave him my credit card and he closed the window and walked away. He returned with my credit card and receipt. Still no acknowledgement, but he had time to talk to 3 coworkers. He was handed my food and handed it to me. Still ZERO response. How hard is it to say thank you or even hear you go? Poor training. Famous Recipe 1 mile away. Thank You

• Review fromBlaze P

  Date: 10/04/2023

  1 star
  On 10/4/23 at around **** we were told, "It'll be five minutes, we are doing shift change" at the drive through. They would take our order approximately ten minutes later. We placed our order and proceeded to the window. At the window, it was explained that they were unable to provide the, "Original" flavor chicken as only the "Spicy" was cooked. This was explained after having paid for the items. The food which we ordered plain came with mayo and pickles. The biscuit was hard and inedible. The two Diet cokes that we had ordered were discarded immediately as they both tasted "fruit-like." I suspect this would be caused by a lack of cleaning of the fountain machine nozzles. This is the second time I have had a negative experience, and it will be my last time going to this location

• Review fromLisa J.

  Date: 09/24/2023

  1 star
  Order 3 combo meals. First off. Disappointed They didnt have seasoned fries. Best part about POPEYES. So I had to go with 2nd choice. Red/beans and rice, which had a *** ?? in it. THANK GOD! Grand-daughter noticed. I had already eaten my sweet/spicy wings. Happened to be really tasty. The *** ruined IT! ??Took a pic of the bug. Unable to post//

• Review fromCarter C

  Date: 09/22/2023

  1 star
  On Wednesday, 9/20/23, I ordered a 10-piece chicken with 2 large sides and biscuits family meal from Popeyes and did not receive my complete order, items were missing and therefore I didn't have enough food to feed my family. We live ***** minutes from the Popeyes at ******************************************************************************** and it was too late at night to drive all the way back to Popeyes. I tried to call the Popeyes in *****, ******** several times, but as normal, no one ever answers the phone. Two days later on Friday, 9/22/23, my daughter stopped by the Popeyes in *****, ******** and asked for information on how to file a complaint and no one in the restaurant could give her any information. Then she asked for the restaurant owner's information and again they claimed they did not know. So, I decided to go online and found a complaint number 877-###-####, however calling this number is just as worthless as the staff that works at the Popeyes in *****, **. I got a recording that didn't help me. So, now I'm filing a written complaint on this site and plan to also file a complaint with the BBB. I have lived in the ***** area for over 20 years and this is the worst Popeyes and everyone agrees with this assessment.

• Review fromKayla M

  Date: 09/13/2023

  1 star
  My family and I waited at the ******* ******* location from 5:58pm to 7:25pm for our order. An off work manager offered us a refund around 6:45 for our wait and due to an issue with the card was not able to process it and was going to offer me cash instead but the manager on duty didnt know how to do the override when it came to processing the closing paperwork so refused to give me a refund and also refused to give me my receipt back. This establishment was better off being closed.

• Review fromCorey R

  Date: 09/09/2023

  1 star
  Awful service. Cashier shorted me on change. Food was not hot, chicken wasn't done, and didn't give spoon for the coleslaw. This is the absolute worst restaurant I've ever been to. That's not an exaggeration. They didn't give us our drink, we had to yell to get the cashiers attention because she was busy clowning with her coworkers I would puke all of that food back up and return it for my money back if it were an option. DO NOT GO HERE. DO NOT WASTE YOUR MONEY Gave us a refund after arguing with us, and lying about not having the power to give one.This place is fraudulent