Reviews

This profile includes reviews for Popeye's's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Popeye's has 512 locations, listed below.

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  Popeye's

  400 Perimeter Center Ter NE STE 1000 Atlanta, GA 30346-1234

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  Popeye's

  1635 Pleasant Hill Rd Duluth, GA 30096-4619

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  Popeye's

  2691 Windy Hill Rd SE Marietta, GA 30067-8612

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  Popeye's

  159 Cobb Pkwy S Marietta, GA 30060-9208

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  Popeye's

  PO Box 725489 Atlanta, GA 31139-2489

Review Details

• Review fromCharles C

  Date: 06/22/2024

  1 star
  Tried to buy chicken for family on 6/21, 3195 ********************, Springfield Mo. employ issue arose and employee was fired. Employee and boss both agitated and employee stayed around with his backpack. We had a long wait for chicken and hostile employee left and came back with backpack. Waited over 30 min for chicken them told would be at least 15 minute more fore chicken. Chose to leave due to long time for chicken and safety issues. I did not want to be exposed to possible dangerous hostile employee issues as well as wait for chicken that should have been served in a reasonable length of time.

• Review fromCatherine L

  Date: 06/13/2024

  1 star
  If I could give zero stars, I would. Ordered delivery (mistake #1) from the 54th & L location. Delivery driver delivered to the wrong address and sent a picture. I tried to contact the driver (mistake #2) who never responded (enjoy the tip, lass). Then I contacted customer service explaining the issue of delivery to the incorrect address only to be told by ******* "we have confirmed the delivery". OBVIOUSLY. That wasn't the issue. The issue was delivery to the wrong address. Admittedly, I became livid and more than a little snarky (mistake #3), but I let them have the opportunity to correct the situation and replied with the picture from the driver and a picture of my empty front door where my house number is prominent. ******* said she would pass the issue to another agent and to wait ***** hours. You already know what happened because you wouldn't be reading this if it was inside that time frame or if they had bothered to respond even just to say "too bad for you". Just poorly handled and disappointing. Dispute with my card company coming. The hassle isn't worth the quality of their food, which has plummeted in the last year.

• Review fromTiffany M

  Date: 06/12/2024

  1 star
  Last Friday, my son went to Popeyes in *******, ******** on O Street. That Popeyes location messed up our order. I called the young lady that I spoke to took down my first last name phone number and stated she would give it to the manager so they can correct my order once I come in I told her I would not be able to come in Until Sunday due to the fact that I live an hour and a half away I wasnt able to make it there Sunday so I sent my son there yesterday 6-11-24 he was yelled at by Asia told that she could not make the order after he proceeded to tell her that the young lady that we spoke to told us that they can remake the order since they forgot to give us the proper chicken. We got no biscuits we got no red beans and rice. I proceeded to call there and get Asia and ask if I can speak to a manager she said she was the manager she yelled at me spoke over me. I tried to explain to her the situation she asked if I wanted to speak to the ** I said yes After waiting three minutes she got back on the phone and said I can no longer speak to the **. I could call back today 6-12-24 or come to the store I told her I live an hour and a half away. I proceeded to call to see if I can speak to the **. I could hear Asia in the background yelling, not professional. I asked to speak to the **. Some guy said his name was **** or *****. I asked to speak to the manager, her name that she told me was *****. She hung up on me, somebody needs to address the situation

• Review fromRob Y

  Date: 06/11/2024

  1 star
  Stole my money. Did not deliver what I ordered, and is refusing to refund my money.

• Review fromveronica b

  Date: 06/04/2024

  1 star
  I have called so many times to report the management and employees for this business, which is located on ************ in *********** *****. Which is Franchise now. Franchise businesses owner, management etc., dont care anymore, they are not enforcing cleanliness nor food safety. This location I have complained about the uncooked chicken tenders, the uncooked chicken sandwiches, the discrimination against black, the shell still on the shrimp I coked on. The owner has yet to call me back. I went in the other day for my neighbor all the employees was talking about me in Spanish. Thats all they do one guy told me he does not speak English. The Manager laughed I didnt find anything funny. He was fixing food and handling cash. The Manager that is discriminating against blacks come out and say. My Boss told me not to serve you. I didnt ask no questions because I dont eat there anymore because of non caring owner, discriminating management and the uncooked food. So I went to Krogers and got my neighbor some chicken tenders and coleslaw. I am saying all this to say..why eat from a place, if when you have a major situation the owner doesnt care. Or is it because Im Black? I would like to know. Or he doesnt care that the chicken tenders are really hard and uncooked in the middle, and service is horrible. If you are wondering why your stomach is hurting after you eat the chicken its because of the undercooked food. This should not be allowed

• Review fromLatasha B

  Date: 06/02/2024

  1 star
  Went yesterday chicken was given old dark crust. It was not fresh, looked refried. Young lady was taking the container hitting on trash bin. Then placed food back on rack to add more chicken in them.

• Review fromMario C

  Date: 05/31/2024

  2 stars
  I think a representative from Popeyes main headquarters need to pay a visit to the Deming, NM store to see how they prepare their food and check to see the expiration dates on their foods. My son ordered a 12 count Ghost pepper wings this past tuesday and got sick on it, he still feeling bad today, so much, he had to call in to work and he's only been at his job a couple of months. Also there was complaints on ******** that apparently they have unsafe practices on how they prepare their food. Attention to this matter would be greatly appreciated, Thank you

• Review fromCam L

  Date: 05/23/2024

  1 star
  This is the worst service. I arrived two hours before closing and they had no chicken. Just mash potatoes and Biscuits. ******* has the worst customer service.

• Review fromHope W

  Date: 05/15/2024

  1 star
  Stopped at a location in ********, ***** and had the most worst service Ive ever had anywhere Ive ever gone. That is not an exaggeration. Im not sure if they were not sober or what was going on back there, but they were all moving in slow motion, I had to repeat my order at the drive-through at least four times when I got to the window still did not know what my beverage order was and handed me the incorrect order. Can you believe that it mustve been repeated at least 10 times. They gave us half the order and told us to pull up thats when we realized what they gave us was wrong so I went into the store where the manager was standing at the front wiping trays the whole time I was telling her what was wrong. All she was doing is staring at me. She literally was in slow motion. I finally stopped and said youre not listening to me. I repeated my order and I s*** you not if she didnt give it to me wrong again. How hard was that? Why was this so difficult? I made a complaint to Popeyes I did it. They wanted my email. I never got an email back. Never got a response to fixing the issue and now Im gonna give you the greatest part which is, the cheese wrappers on my husband sandwich. It wasnt a cheese wrapper. It was paper so when he put into his sandwich, he been into paper and it really ticks me off that Ive gotten no response.

• Review fromAddison S

  Date: 04/26/2024

  1 star
  Horrible experience. Employee was absolutely rude, cutting my husband off and giving a horrible attitude. Slammed our cups into the counter, not paying attention to a whole line of customers inside.